Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 22, 2025 — Rated 10 out of 10 by Billlie Lewis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Your salesman Kyle was so professional and nice.

Report a concern   December 22, 2025 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliable vehicle.

Service staff are friendly and always do best to get in and out promptly.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Bryan Reynolds Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very helpful and informative. I came in mostly knowing what I wanted but he really helped me decide. Very fast and as painless as possible!

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Nice vehicles with excellent customer service. Carter Wilkinson has been great to work with.

Report a concern   December 22, 2025 — Rated 10 out of 10 by L.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I love that everything is reasonably priced and speedily repaired, I have tons of confidence with my service

Report a concern   December 22, 2025 — Rated 10 out of 10 by G.B. Don Franklin Auto
What do you like about our products and services?

Friendliness. Great selection

Report a concern   December 22, 2025 — Rated 10 out of 10 by Jessie Wilkerson Don Franklin Auto
What do you like about our products and services?

That you stand behind both!

Report a concern   December 22, 2025 — Rated 10 out of 10 by Howell Holbrook Don Franklin Somerset GM Service Department
What do you like about our products and services?

Follow up after the purchase

Report a concern   December 22, 2025 — Rated 9 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

It's close by to get service on my KIA.

Report a concern   December 22, 2025 — Rated 9 out of 10 by T.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Our sales rep-Sokkhong Heng was very helpful and worked hard to find me the vehicle I wanted and recommended options to help make it more affordable. The sales Mgr, Kevin, was very good to work with as well. All the staff was welcoming, friendly, and accommodating.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Meagan Helton Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Customer service is excellent. Steven answered all of my questions and was very pleasant!

Report a concern   December 22, 2025 — Rated 10 out of 10 by E.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great service and nice selection of cars

Report a concern   December 22, 2025 — Rated 10 out of 10 by Jamie Isaacs Don Franklin London Ford - Service
What do you like about our products and services?

Great staff and service .

Report a concern   December 22, 2025 — Rated 10 out of 10 by A.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Name removed is just so good at everything he does! It don't get no better than him! He will always work on my vehicles! If he goes, my business goes with him!

Report a concern   December 22, 2025 — Rated 10 out of 10 by Jason Ollis Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Although you all did not have the specific equipped vehicle I was looking for, I wish you did, because your service was great and everyone was very easy to deal with. I explained the details of exactly what I wanted and that did not get missed and I was not trying to be sold something other than what I had noted to the sales associate. Not to mention, Cat went the extra step to provide me with the cost of some GMC accessories that would give the vehicle the look that I was wanting.

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very good service and doesn't tell non sense at walks thru every step

Report a concern   December 22, 2025 — Rated 10 out of 10 by Haven Graves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have always had a great experience.

Report a concern   December 22, 2025 — Rated 10 out of 10 by C.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Perfect

Report a concern   December 22, 2025 — Rated 10 out of 10 by C.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They do the job right and get it done on a timely manner.

Report a concern   December 22, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The way it does and cheap on gas.

Report a concern   December 22, 2025 — Rated 10 out of 10 by W.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to deal with
Gets things done immediately

Report a concern   December 22, 2025 — Rated 10 out of 10 by S.E. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Friendly fast service. Not pushy at all. Great job!!

Report a concern   December 22, 2025 — Rated 10 out of 10 by D.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great sales staff and financial staff.

Report a concern   December 22, 2025 — Rated 10 out of 10 by David Morris Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and knowledgeable staff. Extremely nice waiting area with full complement of amenities.

Services were completed when promised.

Report a concern   December 22, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everthing

Report a concern   December 22, 2025 — Rated 10 out of 10 by G.W. Don Franklin London Ford - Service
What do you like about our products and services?

I like the people

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan alway takes fantastic care of my vehicle and goes the extra mile.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Mark Brewington Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy appointment scheduling!

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Andrew has been great to work with over the past two vehicle purchases.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Gary Renner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people at service center. Quick to get vehicle in and service completed. Wait area very nice. Prices reasonable versus some dealers I have been to.


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