Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by David Strunk Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficiency and politeness

Report a concern   March 27, 2026 — Rated 9 out of 10 by E.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The customer service was excellent 10/10

Report a concern   March 27, 2026 — Rated 10 out of 10 by Laura Gooden Don Franklin CDJRF Sales Department
What do you like about our products and services?

Made buying a car simple, with ease!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Joseph Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

The employees are friendly and their products and service is great.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Billie Sanders Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy of scheduling and friendly environment.

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service advisor team is great!

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very helpful and friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

Staff very nice!
Report a concern   March 27, 2026 — Rated 10 out of 10 by Glenn Mattingly Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Very professional service. Knowledgeable staff. Very courteous employees.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Professional

Report a concern   March 27, 2026 — Rated 10 out of 10 by Megan Kidd Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great pricing and great service. Easy to schedule when you guys have great customer service.
Report a concern   March 27, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly and dependable,on time
Report a concern   March 27, 2026 — Rated 10 out of 10 by Michele Calton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly
Always
Helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Service has been good. Sales staff great. Third party service scheduler had me a Dodge service for KIA recall but Kia service worked me in.
Report a concern   March 27, 2026 — Rated 10 out of 10 by H.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Great service and a great deal on my car!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.H. Don Franklin Auto
What do you like about our products and services?

Great people and they seem to care about my car and it’s needs
Report a concern   March 27, 2026 — Rated 10 out of 10 by Penny Jewell Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

They went out of the way to make our buying experience, a success. They were so helpful and went out of our way to get a need to get a great interest rate. Hands-down best Chevy dealership I’ve been to.
Report a concern   March 27, 2026 — Rated 10 out of 10 by V.N. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional!
Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Cyndi took great care of us and made the car buying process quick and easy!

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

It quick.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

If one I came in contact with was very informative and very nice
Report a concern   March 27, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly service desk staff. They stand behind their warranty without any hassle.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Michael LaBarbera Don Franklin Bardstown - Service
What do you like about our products and services?

I trust your service managers and mechanics recommendations and work
Report a concern   March 27, 2026 — Rated 10 out of 10 by Regina Lowry Don Franklin Lexington GM Service Department
What do you like about our products and services?

Clean, comfortable waiting area. Friendly service associates.
Report a concern   March 27, 2026 — Rated 10 out of 10 by B.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The people you having working for you

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Reliable vehicles. The employees are friendly and professional.

Report a concern   March 27, 2026 — Rated 10 out of 10 by W.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

We like jeep products. Got the jeep we wanted and brought to the Corbin lot.
Report a concern   March 27, 2026 — Rated 10 out of 10 by Mable Houston Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everybody’s there is very friendly and they have great service
Report a concern   March 27, 2026 — Rated 10 out of 10 by Steve Bennett Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service, yet professional !
Report a concern   March 27, 2026 — Rated 10 out of 10 by D.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast friendly service


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