Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 24, 2025 — Rated 10 out of 10 by B.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly. No complaint on the products
Report a concern   September 24, 2025 — Rated 10 out of 10 by Adam West Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like your products. I own 2 Nissans and your service department has been great. I have always wanted to own a Maxiama but never have, if you have a good deal on one let me know.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Martha Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

The service technician at the desk that helped me was named Don and even though I walked in without any appointment, he was extremely helpful and got me in and out quickly….and was able to fix my tire issue. He was great!
Report a concern   September 24, 2025 — Rated 10 out of 10 by P.P.M.S. Don Franklin Auto
What do you like about our products and services?

Very easy going personal!
Report a concern   September 24, 2025 — Rated 10 out of 10 by E.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

You all gave me a new motor and starter for my sante fe, hard to not like that lol

Report a concern   September 24, 2025 — Rated 9 out of 10 by Shalana Happy Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The warranty and I just like the brand

Report a concern   September 24, 2025 — Rated 10 out of 10 by Caroline Hardin Don Franklin Bardstown - Service
What do you like about our products and services?

They made the experience simple and easy.

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Genesis G80 and the service is always fast and reasonably priced.
Report a concern   September 24, 2025 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service!
Report a concern   September 24, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and very easy to work with. They have always done right with all services
Report a concern   September 24, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was very personable and kind. While waiting associates would walk pass and speak. Oil change was free one of 3 are for me. Didn’t know that so big surprise in a positive way. Didn’t have to wait to long either. Wait was maybe 50 minutes.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Nancy Browning Don Franklin Bardstown - Service
What do you like about our products and services?

Nice, efficient & courteous service
Report a concern   September 24, 2025 — Rated 10 out of 10 by C.S. Don Franklin Ford - Service
What do you like about our products and services?

Always professional and quick service!
Report a concern   September 24, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Little wait time for routine maintenance.

Report a concern   September 24, 2025 — Rated 10 out of 10 by P.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service

Report a concern   September 24, 2025 — Rated 10 out of 10 by T.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Chuck has a real personal connection along with the craftsman he has within the shop.

Report a concern   September 24, 2025 — Rated 10 out of 10 by S.M. Don Franklin Bardstown - Service
What do you like about our products and services?

I always prefer GM quality parts and service when having my Camaro serviced.

Report a concern   September 24, 2025 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

No bull

Report a concern   September 24, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was a very pleasant service experience! The waiting area is extremely comfortable and everyone I spoke with was very friendly and accommodating. I was impressed with the entire experience. Thank you!
Report a concern   September 24, 2025 — Rated 10 out of 10 by Jack Whitney Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always attentive people to work with at your service department 👏🏻
Report a concern   September 24, 2025 — Rated 9 out of 10 by D.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Good job

Report a concern   September 24, 2025 — Rated 10 out of 10 by Douglas Jarman Don Franklin London Ford - Service
What do you like about our products and services?

Great service department. Friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by Andrew Teasley Don Franklin London Ford - Service
What do you like about our products and services?

Employees are awesome and very helpful and friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by Terry Wilson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   September 24, 2025 — Rated 10 out of 10 by Winter Pruitt Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast friendly service and the price was more than fair.

Report a concern   September 24, 2025 — Rated 10 out of 10 by M.A. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Speedy and courteous service. Everyone is friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by A.E. Don Franklin Ford - Service
What do you like about our products and services?

Being able to schedule services that work on my availability. Friendly service associates.

Report a concern   September 24, 2025 — Rated 10 out of 10 by D.G.I. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

No hassle and very friendly. And yoohoos in the vending machine

Report a concern   September 24, 2025 — Rated 10 out of 10 by Bonnie Russell Don Franklin Somerset KIA Service
What do you like about our products and services?

Somerset is wonderful!


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