Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 4, 2025 — Rated 10 out of 10 by emma brown Don Franklin Bardstown - Service
What do you like about our products and services?

They have everything that you could possibly need your for vehicle. Also everyone is extremely nice!

Report a concern   November 4, 2025 — Rated 10 out of 10 by D.A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Close

Report a concern   November 4, 2025 — Rated 9 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service, staff is helpful
Trying to get to bottom of brake noise that I’m told is just par for the course for the Traverse?? Hope nothing turns up later where I’m going to be out big bucks

Report a concern   November 4, 2025 — Rated 10 out of 10 by Debra Hadley Don Franklin Ford - Service
What do you like about our products and services?

Friendly service and quick service

Report a concern   November 4, 2025 — Rated 10 out of 10 by Christina Ballard Don Franklin Auto
What do you like about our products and services?

Worry free warranty, they made us feel like family. 10/10!

Report a concern   November 4, 2025 — Rated 10 out of 10 by S.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

The open communication. I never feel like I’m being fleeced.

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.F.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely servic, very courteous, and our truck was ready well ahead of time

Report a concern   November 4, 2025 — Rated 10 out of 10 by Adam French Don Franklin Lexington GM Service Department
What do you like about our products and services?

Good prices and nice facilities

Report a concern   November 4, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Service was done in a very professional way

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.H.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always accommodating. Timely and professional, friendly and considerate

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.N. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality

Report a concern   November 4, 2025 — Rated 9 out of 10 by A.O. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I’ve always have been a Lincoln man!!!!!!💯

Report a concern   November 4, 2025 — Rated 10 out of 10 by Douglas Roy Don Franklin Somerset KIA Service
What do you like about our products and services?

KIA vehicles are very good quality and Don Franklin KIA offers very good service.

Report a concern   November 4, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Helpfull sales lady

Report a concern   November 4, 2025 — Rated 10 out of 10 by R.R. Don Franklin Bardstown - Service
What do you like about our products and services?

They're honesty, supportive, customer commitment, detail oriented, and show willingness to help customers. Don Franklin is in a elite class when it comes to making customers happy and fully satisfied.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Dorothy Ambrose Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service and friendly employees who work there!

Report a concern   November 4, 2025 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good place good friendly people

Report a concern   November 4, 2025 — Rated 10 out of 10 by M.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

A very knowledgeable and friendly staff has been over backwards to help me through this process of getting a new vehicle

Report a concern   November 4, 2025 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was good & went well.

Report a concern   November 4, 2025 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt scheduling of appointment

Report a concern   November 4, 2025 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff. Knowledgeable service department.

Report a concern   November 4, 2025 — Rated 10 out of 10 by Tricia Nitz Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It’s always a pleasure to be at it’s friendly and welcoming place to have your work done at

Report a concern   November 4, 2025 — Rated 10 out of 10 by Greg Lakes Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was super helpful.

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Prompt and courteous

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick and professional

Report a concern   November 4, 2025 — Rated 10 out of 10 by Darrell Carroll Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast

Report a concern   November 4, 2025 — Rated 10 out of 10 by E.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You all were terrific. I was stranded from a broken down alternator and you were able to schedule me that morning and had me on the road before the checkout time of the hotel I stayed at. You didn’t up charge me for the emergency. I left a Google review and would consider you all for any service I need in the future.

Report a concern   November 4, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and sales

Report a concern   November 4, 2025 — Rated 10 out of 10 by P.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to schedule, friendly service advisors who communicate well, timely service.

Report a concern   November 4, 2025 — Rated 10 out of 10 by B.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service is always great!


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