Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 15, 2026 — Rated 10 out of 10 by D.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Talk to person about the vehicle

Report a concern   August 15, 2026 — Rated 10 out of 10 by S.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I like that my Ford vehicles get serviced with Ford parts. I also like that all of Don Franklin Ford employees are friendly and courteous.

Report a concern   August 15, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment, wait time is sometimes a little long, but the guys at the service desk are friendly and courteous.

Report a concern   August 15, 2026 — Rated 9 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Never had a bad experience!

Report a concern   August 15, 2026 — Rated 10 out of 10 by Jennifer Smith Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always professional and friendly.

Report a concern   August 15, 2026 — Rated 10 out of 10 by P.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Have always enjoyed the people and the way we are treated there. The service has always been tremendous and we feel confident that any problem will be taken care of in a timely manner

Report a concern   August 15, 2026 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great courteous and friendly staff.

Report a concern   August 15, 2026 — Rated 9 out of 10 by L.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to where I live

Report a concern   August 15, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to make appointments
Knowing that the technicians know my car
Able to rely on Ron to recommend service milestones, to coordinate the work and to explain any issues found. Much appreciated.

Report a concern   August 14, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professionals.

Report a concern   August 14, 2026 — Rated 9 out of 10 by L.Y. Don Franklin Monticello Service
What do you like about our products and services?

Very professional

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

all the cars i bought been good one and the service is always great

Report a concern   August 14, 2026 — Rated 10 out of 10 by James Hazzard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff was extremely helpful and respectful and completed the job as expected.

Report a concern   August 14, 2026 — Rated 10 out of 10 by K.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent customer service and very supportive in every area of my needs !!

Report a concern   August 14, 2026 — Rated 10 out of 10 by Matthew Watson Don Franklin Monticello Sales
What do you like about our products and services?

I like working with Dale Hansford always great to work with!

Report a concern   August 14, 2026 — Rated 10 out of 10 by H.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

The availability of staff

Report a concern   August 14, 2026 — Rated 10 out of 10 by T.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen, the Service coordinator is wonderful. Always provides accurate info and timeline.

Report a concern   August 14, 2026 — Rated 10 out of 10 by S.W. Don Franklin Bardstown - Service
What do you like about our products and services?

They plugged my tire in a timely manner and were friendly with my grandson that was with me.

Report a concern   August 14, 2026 — Rated 10 out of 10 by G.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly and honest

Report a concern   August 14, 2026 — Rated 10 out of 10 by E.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Haleigh listened to what I wanted and delivered. Quickly, kindly and efficiently.

Report a concern   August 14, 2026 — Rated 10 out of 10 by G.O. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My visit was quick and efficient. Plus, there was no pressure to go beyond the required service.

Report a concern   August 14, 2026 — Rated 9 out of 10 by J.N. Don Franklin Bardstown - Service
What do you like about our products and services?

The quality of your products and the caring and quick response to needs.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Olivia Hayes Don Franklin Bardstown - Service
What do you like about our products and services?

Respectful, responsive, and quick!

Report a concern   August 14, 2026 — Rated 10 out of 10 by L.P. Don Franklin Ford - Service
What do you like about our products and services?

Service is good and fast!

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly,efficient and knowledgeable!

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.T. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Large amount of choices

Report a concern   August 14, 2026 — Rated 10 out of 10 by R.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Always do good work

Report a concern   August 14, 2026 — Rated 10 out of 10 by S.H. Don Franklin Ford - Service
What do you like about our products and services?

Your service staff is excellent! In and out fast and decent prices!

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.J. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Cory gave excellent service and was very helpful

Report a concern   August 14, 2026 — Rated 10 out of 10 by L.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly staff. quick, professional service, no high pressure to buy or repair items you don't need


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