Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

You have a great staff that is great to work with all around.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Kimberly Heady Don Franklin Somerset KIA Sales
What do you like about our products and services?

I travel 2 hours from my home to do business at the Somerset dealership. Brian Nichols is the best salesman ever. Everyone there is so friendly. I have

Report a concern   March 9, 2026 — Rated 10 out of 10 by V.E. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Prices/deals

Report a concern   March 9, 2026 — Rated 9 out of 10 by J.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and service is done in a timely manner.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Randall Moore Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Cat was very knowledgeable about the GMC Sierra! Great buying experience.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Professional and knowledgeable Sales Representatives. Outstanding product!! Process is seamless and thorough.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Rebecca Lyon Don Franklin Bardstown - Service
What do you like about our products and services?

You are prompt with getting products in and convenient with scheduling appointments. There is also great customer service. We live in Radcliff but we will continue coming to Bardstown for vehicle services.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good service. Talk to a person

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Honest, no pressure sales. Quality vehicles. Great offers on warranty

Report a concern   March 9, 2026 — Rated 10 out of 10 by Allyson Ross Don Franklin CDJRF Sales Department
What do you like about our products and services?

What is great about Don Franklin Group? The people. I am a returning customer and I have always been made to feel like I’m part of the family at any of the dealerships. You just do not find that very often. I will always be a loyal customer.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Courtney Hoskins Don Franklin Somerset KIA Service
What do you like about our products and services?

I love how friendly everyone is! Even if there's a wait time, everyone is great and the environment is comfortable.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Dustin Reid Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I enjoy working with Tanner! His no pressure sales, he is always nice and professional and will always take the time to ensure his customers are taken care of! Thank you Tanner! I may be able to find a cheaper car but I won’t find a better salesman to work with.

Report a concern   March 9, 2026 — Rated 10 out of 10 by B.D. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Purchased a newer vehicle from your Corbin, KY location. Excellent service with the purchase. Had a few things fixed on it and the service dept was on it.

Extremely satisfied customer and would highly recommend!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Della Ridner Don Franklin CDJRF Sales Department
What do you like about our products and services?

friendly service took time to show me the cars went over. about the cars? And found me a deal in my price range.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

The professional services and reasonable prices

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast service and reliability

Report a concern   March 9, 2026 — Rated 10 out of 10 by F.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy, from scheduling appointment to out the door!

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very good service!

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is friendly and nice

Report a concern   March 9, 2026 — Rated 9 out of 10 by L.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly, fast and efficient.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Anthony Asher Don Franklin London Ford - Service
What do you like about our products and services?

The service the staff is always friendly and willing to help with answering questions as far the product I’ve always been a Chevy person until couple years ago I bought my first mustang an I love it it’s a nice car I like the way it handles an runs real good which I still have my Camaro but I like driving the mustang more

Report a concern   March 9, 2026 — Rated 10 out of 10 by Ramona Milby Don Franklin Campbellsville Service Department
What do you like about our products and services?

Integrity, service, always kind and helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like my frontier the service dept really take care of me. I would definitely look into trading up in a few years.

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was quick and professional

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very Nice & To point ! They Help Me Find out what was wrong with my jeep ! Fast Service!
Really Reliable & Respectful!

Report a concern   March 9, 2026 — Rated 9 out of 10 by H.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was easy to understand and quick.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was quick. People made it easy.

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Everything is always great and the service people are awesome! We buy all our vehicles there!

Report a concern   March 9, 2026 — Rated 10 out of 10 by T.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and nice

Report a concern   March 9, 2026 — Rated 10 out of 10 by Rheta Lyddane Don Franklin Bardstown - Service
What do you like about our products and services?

Was able to drop car off to be checked out and received a call back next day with problem and solution.


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