Customer Testimonials
Convenient and easy to use. Helpful and respectful employees. Treated with respect, courtesy, dignity, and kindness.
Answered my questions. I was given an estimate of the cost and my appointment for service was made quickly My car was picked up and repaired and then was delivered back to me. All the people involved were very courteous and helpful.. I appreciate Don Franklin Ford.
Professional kept me updated all along the way
Got our car in and out quickly
Service
Very friendly staff was done in a very timely manner
My vehicle is dependable, comfortable, and a good looking car. I like the warranty you give and your service department is prompt and reliable. This is my fourth KIA. My only complaint is that you keep discontinuing vehicles that I like, for instance the Amanti and the Stinger
Very professional and accommodating.
Quick oil change and a nice place to wait. Very accommodating
This was my first visit to the new service station. Everyone was so pleasant and helpful. I was very pleased with the service.
I very much appreciate Brad in the service department!
No
Fast service
Friendly. Did as they promised
Fast and thorough and everybody is very polite
Very friendly and quick!
Best in Class Sales Department (Kanon B) and a product that is terrific value for the money! Excellent experience
Very dependable
I took my new Buick in for its initial filter and oil change. The waiting area was very nice and the wait time was around an hour.
They are great
10/10 experience! I dealt with Scotty & Kathy at the Burkesville location and I couldn’t have had a better experience. Both super nice, thorough, & genuine people. Scotty went out of his way for me & made the process super easy and time efficient. Overall a great human & salesperson. I highly recommend
There ok
I'm always able to get an appointment quickly when needed. The facility is top notch, cleanliness, snacks, lots of seating. The staff are always friendly and professional.
Super service as always.
Service was friendly and quick and communication was clear.
I have always been a ford guy. My was very informed
Friendly staff willing to help with automotive needs.
Your fast and expert service I received
John was amazing and very helpful through the entire process. From the time I came on the lot till he handed me the keys to my new car he is a great asset to your team
Very professional and friendly.
Everyone’s attitude was great.