Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 3, 2025 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Staff is always friendly and try their best to properly answer questions. I feel like they take care of me and I appreciate that very much.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Lana Rose Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very pleased with my car. Misty was outstanding and went out of her way!!!!

Report a concern   October 3, 2025 — Rated 10 out of 10 by Edna Thompson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Well, I liked the Customer Service, everything happened the way the salesman said it would and I was in and out of the door within 30 minutes. I’m enjoying my new ride thank you Don Franklin, Kia, Somerset, and my salesman Charles.

Report a concern   October 3, 2025 — Rated 9 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and friendly.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Douglas Daza Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff. No pressure sales. Excellent service department.

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service department!

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I feel I received very good service in a fair amount of time! I will be returning.

Report a concern   October 3, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.L. Don Franklin Bardstown - Service
What do you like about our products and services?

I went to the service behind DF used car and was in & out fast. Tristin did a great job

Report a concern   October 3, 2025 — Rated 10 out of 10 by N.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and accurate service when I need it.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Douglas Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your people make the difference.

Report a concern   October 3, 2025 — Rated 10 out of 10 by J.N. Don Franklin Monticello Service
What do you like about our products and services?

They are very nice and helpful

Report a concern   October 3, 2025 — Rated 10 out of 10 by Doug Grider Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Bought a used truck there I am totally satisfied with. The service department is top notch. Outstanding and professional service.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Melissa Carter Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

I love my beautiful Truck. I had been looking at it for several weeks.
Everyone was very nice and helpful. Thank you so much.

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The services are top job . My sales person was great she actually listen to what I wanted in a vehicle her name is Emily . She is a great sales person.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Jackie Davidson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Don't have to fight to get things fixed always have been there to help with our van and made everything easy thankful for all the guys and gals at the lot

Report a concern   October 3, 2025 — Rated 10 out of 10 by Terry Tapley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and honest

Report a concern   October 3, 2025 — Rated 10 out of 10 by V.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and understanding, helped until was able to find exactly what I wanted

Report a concern   October 3, 2025 — Rated 10 out of 10 by R.H. Don Franklin Auto
What do you like about our products and services?

Excellent customer service. Communication is very important to me and this exceeded my expectations.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Kaye Prather Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ransom was amazing! He put my needs first when helping me my purchase.

Report a concern   October 3, 2025 — Rated 10 out of 10 by Jim Harris Don Franklin Monticello Sales
What do you like about our products and services?

DALE HANSFORD

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The dealership is located very close to home, courteous staff, and very capable mechanics. Thank you!!!

Report a concern   October 3, 2025 — Rated 10 out of 10 by Khalid Bakkas Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The agent was very helpful and nice

Report a concern   October 3, 2025 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

I’m very welcome satisfied with my Lincoln, bought it new in 2018, one of the best autos that I have ever owned. Also the service is excellent

Report a concern   October 3, 2025 — Rated 10 out of 10 by C.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and polite

Report a concern   October 3, 2025 — Rated 9 out of 10 by J.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly service.

Report a concern   October 3, 2025 — Rated 10 out of 10 by George Cloyd Don Franklin London Ford - Service
What do you like about our products and services?

The quick lane service is very good

Report a concern   October 3, 2025 — Rated 10 out of 10 by Heather Allen Don Franklin Somerset KIA Service
What do you like about our products and services?

Great group of people to work with!!!!

Report a concern   October 3, 2025 — Rated 10 out of 10 by Joyce Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is always friendly and treats me good.

Report a concern   October 3, 2025 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Prompt and courteous.


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