Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by Angela Wise Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are quick to get my vehicle in and do what needs to be done , very pleased.

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like that i can get in pretty quick when call gor an appointment and most of the time its not a long wait. Would be nice if.its a longer appointment if they offered those who travel an hour for the service a courtesy car or something so they may be able.to go eat while they wait.

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.K. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service, they work with your schedule to get you in

Report a concern   July 6, 2026 — Rated 10 out of 10 by Mallie Napier-Noble Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and personal and professional attitude of staff.

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.M. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Friendly workers and great cars! I love my Jeep.

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Job well done.

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.J. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent inventory and wonderful sales and finance staff.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Amazing service and super nice people

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They service my car without having an appointment far in advance and get me back on the road quickly. The staff is friendly and keeps me current on maintenance.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Don House Don Franklin London Ford - Service
What do you like about our products and services?

I can just bring it in at my time and get the truck serviced to the car or the other car serviced very reasonable price always a very good job. Thank you so much.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Greg Mcnear Don Franklin Campbellsville Service Department
What do you like about our products and services?

Best service and friendly people, I bought my car there new and they have always taken care of it

Report a concern   July 6, 2026 — Rated 10 out of 10 by William Lambert Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment.

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

That Name removed in the bodyshop at glasgow is an outstanding young man. Very knowledgeable and gracious

Report a concern   July 6, 2026 — Rated 10 out of 10 by C.G. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of service appointments!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Bill Demrow Don Franklin Somerset GM Service Department
What do you like about our products and services?

They know what they’re doing, I can analyze the problem and fix the issue.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kimberly Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff very knowledgeable

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Gets job done

Report a concern   July 6, 2026 — Rated 10 out of 10 by F.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like Nissan’s in general. I really liked my sales person! She was great and sweet and absolutely the best with us.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Sheilah Wells Don Franklin Bardstown - Service
What do you like about our products and services?

I love the service I receive. They’re always ready to help me with my car maintenance needs and all done for a fair price. Most times, my car is returned to me freshly washed which is always a nice surprise.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Steven Cundiff Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin has always given me tremendous service on both my vehicles. Anytime I call, they can get me in. I have made several good friends there. They are the best!

Report a concern   July 6, 2026 — Rated 10 out of 10 by G.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was so nice!

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly, professional, and honest service. One of the few auto dealerships I’ve done business with where when I finished the transaction I didn’t want to go home and take a shower.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kathy Boswell Don Franklin Burkesville Service Department
What do you like about our products and services?

Very reliable and dependable. Everyone is very polite and friendly.

Report a concern   July 6, 2026 — Rated 9 out of 10 by S.W. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Met. Bennie

Report a concern   July 6, 2026 — Rated 10 out of 10 by Laura Posey Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great customer service with unbeatable prices.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

I like everything about the truck. Cody Issacs is a great salesman and all the people at the dealership were very friendly too. I feel like we got a great deal on the trade in 392 scat pack. And the 2 rebates were unbelievable. I could not pass up the hemi Laramie 1500 it’s just in believable the deal we got from Don Franklin in Corbin Ky. Thanks CODY ISAACS and Everyone involved in the deal. First name removed H.Last name removed. CORBIN KY 🇺🇸👍✅💥

Report a concern   July 6, 2026 — Rated 10 out of 10 by Nicole Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

I liked the way my husband and I were treated during the buying process. We were treated with respect. Everyone was very nice and professional.

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was nice and professional

Report a concern   July 6, 2026 — Rated 10 out of 10 by Robert Sams Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to deal with and will work with you to fit your needs. Very happy with my recent purchase!

Report a concern   July 6, 2026 — Rated 9 out of 10 by R.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly


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