Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service and friendly staff

Report a concern   September 29, 2025 — Rated 9 out of 10 by Prentice Hollon Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Professional and personal.courtesy

Report a concern   September 29, 2025 — Rated 10 out of 10 by V.V.D. Don Franklin London Ford - Service
What do you like about our products and services?

The communication

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Our sales guy was awsome but getting the truck has been a hassle we bought it in Saturday and we still haven't been able to pick it up

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service

Report a concern   September 29, 2025 — Rated 10 out of 10 by M.K. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

May have been the easiest/quickest time we've have trading cars yet! Blake was awesome

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Speed

Report a concern   September 29, 2025 — Rated 9 out of 10 by Jim Chesley Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Melissa Wilder Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service. Great price.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Anna Pike Don Franklin Auto
What do you like about our products and services?

Very friendly people and not pushy in trying to sell me a car. I love my new Rogue and would recommend Don Franklin to anyone needing a new vehicle.

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Work always done great and prices are good..Trust this dealership!!

Report a concern   September 29, 2025 — Rated 10 out of 10 by Chrissy Slavey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly staff. Easy to work with. Absolutely love love love my new car!!!!!!!

Report a concern   September 29, 2025 — Rated 10 out of 10 by W.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast, and always a good job.

Report a concern   September 29, 2025 — Rated 10 out of 10 by L.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Josh listened to what I wanted and he made it happen. Thanks

Report a concern   September 29, 2025 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

You check everything and call if it’s something that needs to be replaced before doing it. Great service

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Spencer, Adam, and Crew were great to talk to and work with!

Report a concern   September 29, 2025 — Rated 10 out of 10 by Marilyn Lile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great experience with buying my explorer! All staff was wonderful especially Adam! Thank yall!

Report a concern   September 29, 2025 — Rated 10 out of 10 by T.B. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I liked the satisfaction guarantee. Everyone I spoke to was very helpful and very professional. Great experience.

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is the best I have had, please keep it up. Allen is great and super helpful

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man who helped me in service was very knowledgeable and thorough. He was very pleasant with me.

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick

Report a concern   September 29, 2025 — Rated 10 out of 10 by Everett Blevins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and they are all about the customer awesome

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Alexis and everyone I else I interacted with were so nice and helpful. The experience was very good.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Jeanette Stearman Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, good service

Report a concern   September 29, 2025 — Rated 10 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and fast

Report a concern   September 29, 2025 — Rated 10 out of 10 by A.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great people to deal with!

Report a concern   September 29, 2025 — Rated 10 out of 10 by C.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and i think I can trust ti be done what is said

Report a concern   September 29, 2025 — Rated 10 out of 10 by B.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, reliable, professional

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love Kia. Super nice staff. Efficient and kind.

Report a concern   September 29, 2025 — Rated 10 out of 10 by R.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is the best!


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