Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 30, 2025 — Rated 10 out of 10 by N.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

My family has been buying from you for over 30 years. We are always greeted with the same professionalism.

Report a concern   September 30, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service is friendly at the Hyundai dealership

Report a concern   September 30, 2025 — Rated 10 out of 10 by April Ashley Don Franklin Monticello Service
What do you like about our products and services?

I appreciate the prompt responses from online inquiries by the sales person. It isn’t pushy or bothersome.
The showroom is clean and simply decorated to not be overwhelming when the process of buying can be overstimulating enough.
The truck was ready and waiting for us when we arrived. It was exactly as described on the internet. We feel like we got a fabulous deal!

Report a concern   September 30, 2025 — Rated 10 out of 10 by A.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

I love everything about the truck and the salesman was great they worked hard to get me what I wanted in the price range that I wanted . What more could you ask for.loved it all thanks so much for a great truck at a fair price

Report a concern   September 30, 2025 — Rated 9 out of 10 by C.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone seems friendly and willing to help. Ivan has been terrific through the whole process.

Report a concern   September 30, 2025 — Rated 10 out of 10 by J.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendliness; competency; willingness to accommodate customer.

Report a concern   September 30, 2025 — Rated 10 out of 10 by J.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great and Fast

Report a concern   September 30, 2025 — Rated 10 out of 10 by Roberta Adams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had the first oil change on my pickup. Staff was very courteous, got my truck in right on time, performed oil change went over checklist with me and even ran my pickup through car wash.

Report a concern   September 30, 2025 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good work and very clean

Report a concern   September 30, 2025 — Rated 10 out of 10 by S.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service department

Report a concern   September 30, 2025 — Rated 10 out of 10 by L.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like getting my oil changed there extends my warranty.

Report a concern   September 30, 2025 — Rated 10 out of 10 by Sally Siler Don Franklin Somerset KIA Sales
What do you like about our products and services?

I absolutely love my 24 Kia telluride. Shiriv is the best sales person I have ever worked with. He was so friendly and all about customer satisfaction. I will definitely be purchasing all future vehicles at Don Franklin.

Report a concern   September 30, 2025 — Rated 10 out of 10 by M.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I am very pleased with everything.

Report a concern   September 30, 2025 — Rated 9 out of 10 by R.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

It doesn't take a lengthy time to get service done

Report a concern   September 30, 2025 — Rated 10 out of 10 by C.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly customer service. Accurate and quality service every time.

Report a concern   September 30, 2025 — Rated 10 out of 10 by Tim Driftmire Don Franklin London Ford - Service
What do you like about our products and services?

Friendly helpful really quick, got my parts
and repairs covered with warranty, I had
a very good experience in a very trying time.

Report a concern   September 30, 2025 — Rated 10 out of 10 by JW Youngblood Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everything about them is top notch from the sales team to the service dept. everyone was friendly and made me feel at home I can honestly say they are the best dealership that I have ever worked with we had a good experience and would recommend them to everyone. It was a bit of a drive for me but worth it.!

Report a concern   September 30, 2025 — Rated 10 out of 10 by A.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Salesman and finance team are top notch in Corbin.

Report a concern   September 30, 2025 — Rated 9 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very professional and polite

Report a concern   September 29, 2025 — Rated 10 out of 10 by G.L. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service, good atmosphere, good location

Report a concern   September 29, 2025 — Rated 10 out of 10 by Reva Lang Don Franklin London Ford - Service
What do you like about our products and services?

It’s the people that bring me back. For sales, I recommend Kindra and for service, I recommend Travis Gregory. Both are exceptional and deserve accolades and compensation increases.

Report a concern   September 29, 2025 — Rated 10 out of 10 by R.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

My time is valuable and the service department completed my oil change in a timely manner. Everyone was very kind and professional.

Report a concern   September 29, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Contact was made with Mr. Wagner, but he was out of town and he referred me to Mr. CJ Bush who listened to what I was looking for and helped
me to find my new car.

Report a concern   September 29, 2025 — Rated 10 out of 10 by Carol Doyle Don Franklin Campbellsville Service Department
What do you like about our products and services?

The workers are always friendly and they keep u updated on what’s going on as u wait

Report a concern   September 29, 2025 — Rated 10 out of 10 by L.I. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly and timely service

Report a concern   September 29, 2025 — Rated 10 out of 10 by S.O. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and friendly

Report a concern   September 29, 2025 — Rated 10 out of 10 by Steve White Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good service dept

Report a concern   September 29, 2025 — Rated 10 out of 10 by W.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

You gave good service and everyone were professional

Report a concern   September 29, 2025 — Rated 9 out of 10 by A.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Got there for my service appointment a little early they got me right back and was finished in a timely manner.

Report a concern   September 29, 2025 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly sales staff


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