Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by Lawrence Poff Don Franklin Russell Springs Service
What do you like about our products and services?

Nice people to deal with and service is outstanding and professional always getting my business

Report a concern   March 9, 2026 — Rated 10 out of 10 by Stanley Steamer Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful staff
Report a concern   March 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and on time appointments

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick, dependable service!
Report a concern   March 9, 2026 — Rated 9 out of 10 by Phillip Laclair Don Franklin Russell Springs Service
What do you like about our products and services?

Service was good and people answered the phone and got in promptly

Report a concern   March 9, 2026 — Rated 10 out of 10 by G.K. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very informative and honest but needs to call more to customer

Report a concern   March 9, 2026 — Rated 9 out of 10 by H.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Nothing

Report a concern   March 9, 2026 — Rated 9 out of 10 by H.Q. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick service
Report a concern   March 9, 2026 — Rated 10 out of 10 by Anthony Lasley Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service was good

Report a concern   March 9, 2026 — Rated 9 out of 10 by Kathleen Blake Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service. I do request for a car wash after my oils change, tire rotation but that was not an option that day.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and did great service.
Report a concern   March 9, 2026 — Rated 10 out of 10 by Berry Gribbins Don Franklin Russell Springs Service
What do you like about our products and services?

This dealership is one of the best out of all the Don Franklin dealerships and takes care of me and my vehicles in efficient time!
Report a concern   March 9, 2026 — Rated 10 out of 10 by Barry Wheat Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The way it looks and the way it rides. As for the services they were very good, the salesman and general manager were very friendly and very helpful. Thanks a lot.

Report a concern   March 9, 2026 — Rated 10 out of 10 by G.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

It easy to drop off and pickup and it always smooth

Report a concern   March 9, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I FELL LIKE IT IS THE BEST SERVICE IN THE SOMERSET AREA
Report a concern   March 9, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Took my Jeep Wrangler Rubicon 4xe in for wobbly steering and a software update for the batteries and had a great experience. Service manager called once or twice to confirm what I was wanting done and to update me on the progress. Mechanic was able to update the software and repair steering issues with no problems, the Jeep drives very well again. All and all, a great experience; I was definitely happy with the results and will recommend. I have an oil change due soon, so I will get that scheduled with them and go back.
Report a concern   March 9, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I was in and out quicker than I expected. Very courteous staff and overall great experience.
Report a concern   March 9, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Ron showed great customer service. Very friendly and helpful. Love my Kia sportage

Report a concern   March 9, 2026 — Rated 10 out of 10 by L.E. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Available, friendly, knowledgeable

Report a concern   March 8, 2026 — Rated 10 out of 10 by R.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Sales got me the car I wanted and worked together with the service dept to make sure I was satisfied.

Report a concern   March 8, 2026 — Rated 10 out of 10 by K.B. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

They are very nice group of fellas and the service there is great!

Report a concern   March 8, 2026 — Rated 10 out of 10 by Nancy Buchanan Don Franklin Monticello Sales
What do you like about our products and services?

Hey Would like to say u are wonderful,!?
Report a concern   March 8, 2026 — Rated 10 out of 10 by J.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had a couple of recalls done
Report a concern   March 8, 2026 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always get good service

Report a concern   March 7, 2026 — Rated 10 out of 10 by Clifford Krider Don Franklin Ford - Service
What do you like about our products and services?

Great service!
Report a concern   March 7, 2026 — Rated 10 out of 10 by David Smith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Just a bunch of good people all ways polite

Report a concern   March 7, 2026 — Rated 10 out of 10 by L.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

They always take care of me with a smile and so helpful!!!!
Report a concern   March 7, 2026 — Rated 10 out of 10 by J.L. Don Franklin Ford - Service
What do you like about our products and services?

Professional, caring personnel.

Report a concern   March 7, 2026 — Rated 9 out of 10 by H.A. Don Franklin Auto
What do you like about our products and services?

Very personable and responsive service! Thank you!
Report a concern   March 7, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The Dealer was excellent and service was excellent

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