Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 10, 2026 — Rated 10 out of 10 by B.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

👍👍
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like that they come out and ask you before they put anything new on and it didn’t take long and everyone was friendly
Report a concern   April 10, 2026 — Rated 10 out of 10 by V.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Knowledge about products
Courtesy
Kindness
And willing to listen

Report a concern   April 10, 2026 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Able to get an appointment soon. Gets you in and out with in an hour. Friendly employees and very helpful.
Report a concern   April 10, 2026 — Rated 10 out of 10 by V.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

I love my Rogue that I bought there and the service is great
Report a concern   April 10, 2026 — Rated 10 out of 10 by Timothy Underwood Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly people to work with.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Tiffany Baker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Showed up on the wrong day for my service and they still got me in. Was finished much faster than expected. Staff was super friendly and helpful.

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Warranty is great so far
Report a concern   April 10, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have a 2007 Kia Sportage ,and a 2020 Kia Rio S and I am very happy with the service of both of them ,thank you ...
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin Burkesville Sales
What do you like about our products and services?

Very efficient and very professional!!

Report a concern   April 10, 2026 — Rated 10 out of 10 by K.E. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Ethan is great to work with! Very patient and helpful!
Report a concern   April 10, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I really like Toyota products and the friendly and courteous service people
Report a concern   April 10, 2026 — Rated 10 out of 10 by N.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service is always on time and professional.

Report a concern   April 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I had a transmission issue and you stood behind your dealership warranty and took care of it. With that type of.issue that was the fastest service I had ever been given. Thank you for getting my vehicle back quickly. My next purchase will be with your group and I have already told someone of your great service. Thank.yoi.

Report a concern   April 10, 2026 — Rated 10 out of 10 by E.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

When you call you, get a appointment right away
Report a concern   April 10, 2026 — Rated 10 out of 10 by Eva Adams Don Franklin London Ford - Service
What do you like about our products and services?

I’ve used DonFranklin since 2014 they have always helped me with the picking a vehicle of my choice with great price and interest rate. I’ve never had any issues at Don Franklin in London with servicing my vehicles. Everyone seems so honest and helpful with questions
This means a lot to me. Thanks for all you do. .
Report a concern   April 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Burkesville Service Department
What do you like about our products and services?

They do good work
Report a concern   April 10, 2026 — Rated 10 out of 10 by Julie Moore Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Irene couldn’t meet with us but she had Timmy help us instead. He was very knowledgeable and friendly. We felt no pressure to buy. The car was ready for me to test drive when we got here. The buying process went very smooth.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Heath Vanderpool Don Franklin London Ford - Service
What do you like about our products and services?

Service is second to none. Your technicians always does a great job.
Report a concern   April 10, 2026 — Rated 10 out of 10 by Kimberly Combest Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly service people. Kept me informed and explained everything well.

Report a concern   April 10, 2026 — Rated 10 out of 10 by S.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff
Report a concern   April 10, 2026 — Rated 10 out of 10 by Virgil Shofner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Got vehicle in and out fast!
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

We have been very happy with our 2014 Sorento so we decided to purchase a new 2026 Sorento. The warranty is wonderful, and we felt like we got a lot of bang for our buck. Lew at Kia of Bowling Green was amazing to work with as was the GM, Ralph, and Matthew with going over the extended warranty. So was amazing at going over and setting up all the tech features in our new vehicle. We truly had a very personal experience and feel as though we walked away with new friends who will continue to be there for us in the future.
Report a concern   April 10, 2026 — Rated 10 out of 10 by N.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The products are good and the service is good
Report a concern   April 9, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly.

Report a concern   April 9, 2026 — Rated 10 out of 10 by T.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Okay

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.Z. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

the service is really good. i like that i can do schedule the service using the web page. the Waiting área is Nice And i can Work There until the Service Finish
Report a concern   April 9, 2026 — Rated 10 out of 10 by Latasia Cecil Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman was awesome and absolutely the best at helping me find the right car and the right payment. Harley West was great and would highly recommend anyone and everyone to go to Don franklin Kia somerset for their next new or used vehicle.

Report a concern   April 9, 2026 — Rated 10 out of 10 by S.M. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Reasonable prices , good friendly salesmen. Made sure the car I bought was in good condition


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