Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Short wait time for appointments and very short wait for completing service

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great and efficient service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Lynne Keller Don Franklin Somerset GM Service Department
What do you like about our products and services?

This was my first experience at a Don Franklin dealership. Everything they say in their ads was demonstrated at the dealership. From the courteous response to the inquiry I had about service on my used car to the actual service appointment that was handled promptly and with genuine kindness. PI sensed that everyone I spoke to or interacted with genuinely wanted to help me and make me feel welcome. The service appointment was handled quickly, and it cost less than I thought it would be. All in all - I was highly satisfied and will definitely be returning should I need additional service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Donna Parker Don Franklin Campbellsville Service Department
What do you like about our products and services?

Staff at Don Franklin Service Department are very professional and treats customers well .

Report a concern   May 28, 2026 — Rated 10 out of 10 by Mike Burton Don Franklin Burkesville Service Department
What do you like about our products and services?

Great Service

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Very accommodating & professional.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional above and beyond

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I lease a Nissan ‘23 Rogue, and service has always been performed promptly efficiently and easily.

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service is quick, the prices are great, and the employees are friendly and helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Yvonne Walters Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly customer service

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.T. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The service department is the best!

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Staff is wonderful. Service is always fast and easy!

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.I. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The salesman was extremely polite and helpful. He knew the ins and outs of the car he was selling. I also liked the management of the company and how well they handled the sale with me. Very fast and efficient

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.B. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is very helpful and friendly

Report a concern   May 28, 2026 — Rated 10 out of 10 by Donna Armstrong Don Franklin Bardstown - Service
What do you like about our products and services?

Very friendly & knowledgeable employees.

Report a concern   May 28, 2026 — Rated 9 out of 10 by Lonnie Roaden Don Franklin London Ford - Service
What do you like about our products and services?

Good service, really like pick up and delivery

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very helpful.

Report a concern   May 28, 2026 — Rated 9 out of 10 by M.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Not a long wait

Report a concern   May 28, 2026 — Rated 10 out of 10 by Vickie Milby Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service. Comfortable place to set while my oil is changed

Report a concern   May 28, 2026 — Rated 10 out of 10 by Steve Bledsoe Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Courtesy, prompt

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Good fast service. Make buying easy. Keeps you informed.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Best service around!!

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.P. Don Franklin Monticello Sales
What do you like about our products and services?

I like to purchase from people I know.

Report a concern   May 28, 2026 — Rated 10 out of 10 by H.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

STAFF WAS VERY KNOWLEDGABLE AND PERSONABLE.
THANK YOU.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Smith was Absolutely Great! He explained everything thoroughly and I’d Gladly recommend my Kia Friends to to your service center.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Took my car in, finished the work quick and was pleased with the work that was done.

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.V. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service was fast with polite people and very courteous

Report a concern   May 28, 2026 — Rated 10 out of 10 by Carl Marshall Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love my vehicle, and the people was actually very friendly and went out of their way to help I have already been suggesting people to you all. I hope the best for all of you.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reasonable prices and nice staff

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Its a great car and the salesmen were great too, I had Max he really helped me out.


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