Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by Kenneth Franklin Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Knowledge and kindness of the staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan

Report a concern   May 29, 2026 — Rated 10 out of 10 by Richard Gibbs Don Franklin Monticello Service
What do you like about our products and services?

Ease of purchase and no BS deal!

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The quality and reliability of the Toyota name. The service department seems very thorough while servicing my vehicle. I am happy your team sends coupons on any needed service

Report a concern   May 29, 2026 — Rated 10 out of 10 by Larry Watson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had exactly what I wanted in a vehicle. Communication was fantastic!

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

The work was done in a timely manner very satisfied

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, fast and efficient

Report a concern   May 28, 2026 — Rated 10 out of 10 by W.R. Don Franklin London Ford - Service
What do you like about our products and services?

Good people and work hard to please customers!!!

Report a concern   May 28, 2026 — Rated 10 out of 10 by V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Asked about service before performing them and very quick.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service advisors and the mechanics are very knowledgeable.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I always get taken care of quickly. And they take good care with my vehicle. I have had it serviced regularly there since I purchased my vehicle almost 7 years ago. And it’s been a great experience dealing with with them.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Yes very good 👍

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the warranty that is provided with the vehicles and the salesman and staff were amazing from beginning to end.

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They get you in and out quickly

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good work and done quickly

Report a concern   May 28, 2026 — Rated 10 out of 10 by James Baird Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service! Always helpful and great service!

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy to make appointment for my oil change and tire rotation.
Probably waited 40 minutes I am good with that.

Report a concern   May 28, 2026 — Rated 10 out of 10 by C.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Love the jeep. Noah was great

Report a concern   May 28, 2026 — Rated 10 out of 10 by R.G. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful staff, friendly, knowledgeable, and I’m confident the work is done right.

Report a concern   May 28, 2026 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very timely and considerate

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Straight forward

Report a concern   May 28, 2026 — Rated 10 out of 10 by Lisa Daniel Don Franklin Russell Springs Service
What do you like about our products and services?

Quick to see what the problem is and get you in to get it fixed. Friendly staff & very helpful.

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick to schedule

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service staff is always amazing and goes above and beyond!

Report a concern   May 28, 2026 — Rated 10 out of 10 by Brandy Chelf Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast, friendly, and professional service provided by a great group of folks.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Took my vehicle in and they fixed it the same day !
Wow great job

Report a concern   May 28, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Prompt friendly service.

Report a concern   May 28, 2026 — Rated 9 out of 10 by S.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

It was done quickly.

Report a concern   May 28, 2026 — Rated 10 out of 10 by Ismail Os Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Extremely professional and friendly service.
I changed, trade and buy more than 100 cars in my life
I'm 66, this dealer made me feel, I was living in 80's 90's . Good old days.
This is my new car dealer for sure. They made me brought from Charlotte NC to London KY, which it was worth it...
I did deal with Cameron, young and respectful gentleman.
I am so happy to work with them.
My next car will be a Raptor.
I will buy from them again


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