Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by W.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything has been very reliable

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly staff and quick service. Doug in the Glasgow ky service department goes above and beyond to give excellent customer service.

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The car has been in the shop twice but as far as that everything was good

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to schedule services, wonderful employees, fair prices and explanations of what’s going on with your vehicle

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

You try

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.M. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Prairie friendly easy to talk to

Report a concern   August 10, 2026 — Rated 9 out of 10 by P.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

N/A

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Very cooperative and informed. Pleasure to work with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abrahamson was my service rider. We were having a problem getting a key fob for my wife’s 2022. Alize just bought her. They were waiting on a new key cutting machine and Ron kept me up-to-date every few days. I called him one day he said hold on just a minute. I think we’ve got things settled. Our phone call got cut off. He had my number and was able to call me back. Took care of setting me an appointment and I couldn’t have asked for better service Dept. from the parts ladies and any your salesman. I had a cordial passing.

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.B. Don Franklin Ford - Service
What do you like about our products and services?

Very efficient and dependable.

Report a concern   August 10, 2026 — Rated 9 out of 10 by Tommy Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Travis and Misty are first class great people to work with

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service advisors

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Service
What do you like about our products and services?

Easy in and out. Great people to deal with

Report a concern   August 10, 2026 — Rated 10 out of 10 by Adam Gilliam Don Franklin London Ford - Service
What do you like about our products and services?

Fast service friendly people

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Customer service has improved in the 6 months %100

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast Service

Report a concern   August 10, 2026 — Rated 10 out of 10 by Rebecca Harper Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great service and Mr. Ross Schabom has been one of the best to work with very proud to work with him and you’re amazing team

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The guys helped and were professional

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick service

Report a concern   August 10, 2026 — Rated 9 out of 10 by T.H. Don Franklin Auto
What do you like about our products and services?

Quality oil

Report a concern   August 10, 2026 — Rated 10 out of 10 by K.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good quick service.

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy to get appointment and work is done in timely manner.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Jason Cornish Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and knowledgeable

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick reliable service.

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient. Employees very nice and informative. Price is reasonable.

Report a concern   August 10, 2026 — Rated 10 out of 10 by K.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly staff

Report a concern   August 10, 2026 — Rated 10 out of 10 by Nicholas Sparks Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love my new car they were able to help me and get me in a new ride within 10 minutes of showing up best place I've ever shopped for a car

Report a concern   August 10, 2026 — Rated 10 out of 10 by Leslie Coffey Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and thorough Customer service. They communicate each step very well so you feel you’re able to make informed decisions about your vehicle’s repair and maintenance needs.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Daniel Batts Don Franklin Monticello Service
What do you like about our products and services?

Prompt friendly service.


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