Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 28, 2025 — Rated 10 out of 10 by S.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Customer service and very accurate on working on my vehicle

Report a concern   November 28, 2025 — Rated 9 out of 10 by P.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Reach out and asked if anything they can do. Worked with me on the rental.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Josh Cowan Don Franklin Burkesville Service Department
What do you like about our products and services?

High quality affordable products and friendly knowledgeable staff!

Report a concern   November 28, 2025 — Rated 10 out of 10 by Britany Pyles Don Franklin Monticello Service
What do you like about our products and services?

They r friendly people working there and I can easily get my oil changed very quickly

Report a concern   November 28, 2025 — Rated 10 out of 10 by David White Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very efficient and personable.

Report a concern   November 28, 2025 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The best service that I ever had. They are very reliable and helpful. When we are talking about buying a new car , this is where we will start. Thank you so much.

Report a concern   November 28, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very pleased with the service we received and we will be back for sure.

Report a concern   November 28, 2025 — Rated 10 out of 10 by H.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The professionalism and honesty.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Landis Nelson Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and great warranty

Report a concern   November 28, 2025 — Rated 10 out of 10 by J.K. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Good customer service. Nice interactive team and good communication.

Report a concern   November 28, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Convenience of having an appointment and knowing I don't have to wait all day to
be worked in/waiting for service to be completed.

Report a concern   November 28, 2025 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service

Report a concern   November 27, 2025 — Rated 10 out of 10 by Morgan Long Don Franklin Ford - Service
What do you like about our products and services?

Very little waiting time

Report a concern   November 27, 2025 — Rated 10 out of 10 by Gary Thompson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great experience with Stanley Simcox. My wife loves her Kia Sportage. Stan is outstanding and went above and beyond for us. I will definitely work with him in the future for another vehicle.

G. Thompson.

Report a concern   November 26, 2025 — Rated 10 out of 10 by D.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Nice people

Report a concern   November 26, 2025 — Rated 10 out of 10 by A.J. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great!!!!!!

Report a concern   November 26, 2025 — Rated 10 out of 10 by M.F. Don Franklin Auto
What do you like about our products and services?

The service was great! Polite and competent atmosphere and timely in turnaround.

Report a concern   November 26, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent and professional

Report a concern   November 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everyone was very professional and my truck was fixed in a timely manner. Got consistent updates from Chris, very professional and friendly. Will definitely be going back for any other service needed for my vehicle.

Report a concern   November 26, 2025 — Rated 10 out of 10 by Seth Dunbar Don Franklin Ford - Service
What do you like about our products and services?

Timely and easy.

Report a concern   November 26, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent customer service and communication.

Report a concern   November 25, 2025 — Rated 10 out of 10 by G.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great fast service

Report a concern   November 25, 2025 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome salesman Chris k. I have bought from Chris 2x he has always worked hard to help me find a vehicle.

Report a concern   November 25, 2025 — Rated 10 out of 10 by Tony Greenwell Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everything

Report a concern   November 25, 2025 — Rated 10 out of 10 by Jerry Garmon Don Franklin Campbellsville Service Department
What do you like about our products and services?

very professional

Report a concern   November 25, 2025 — Rated 10 out of 10 by S.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like the comfort and drive feel.

Report a concern   November 25, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It quick, easy and convenient.

Report a concern   November 25, 2025 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales person was excellent. I bought this brand because I have one and just love it

Report a concern   November 25, 2025 — Rated 10 out of 10 by Z.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everything

Report a concern   November 25, 2025 — Rated 10 out of 10 by D.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly!


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