Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 13, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Sales personnel were great, Honest.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Jason Terry Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris K and Showtime were great every step of the way through my pirchase. I would recommend this dealership if its your hometown or buying out of state. 5 star service!

Report a concern   February 13, 2026 — Rated 10 out of 10 by B.N. Don Franklin Bardstown - Service
What do you like about our products and services?

Service was quick and quality job

Report a concern   February 13, 2026 — Rated 10 out of 10 by L.L.V. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Courteous, friendly and straight forward service.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Tinna Dilts Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly clean and i like the text reminder and they keep records on what your car needs done

Report a concern   February 13, 2026 — Rated 10 out of 10 by W.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service great, pleasant employees.

Report a concern   February 13, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like the professionalism of everyone. They always tell you what the price is gonna be , approximately and they always keep you updated as to what’s going on with your car so that you’re just not sitting there wondering.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Michael Lee Don Franklin Ford - Service
What do you like about our products and services?

Honest and dependable

Report a concern   February 13, 2026 — Rated 9 out of 10 by K.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Promptness

Report a concern   February 13, 2026 — Rated 10 out of 10 by K.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The visit was awesome

Report a concern   February 13, 2026 — Rated 10 out of 10 by Rebecca Rush Don Franklin Burkesville Service Department
What do you like about our products and services?

Nice people to deal with! The service department are very friendly. But on the other hand not all are but I understand!!!

Report a concern   February 13, 2026 — Rated 10 out of 10 by A.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service was fast, well priced and staff was knowledgeable, helpful and friendly. Very quick service

Report a concern   February 13, 2026 — Rated 10 out of 10 by E.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a job interview for a bookkeeping position that I’m very interested in and I’m waiting patiently to hear back about it.

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

We have a Hyundai now and really like the new model

Report a concern   February 13, 2026 — Rated 10 out of 10 by G.D. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

This is the 2nd vehicle that I purchased from this dealership. They were attentive to what I was looking for and I purchased a goos quality vehicle. I love Benny Brown. He knows my taste.

Report a concern   February 13, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Fast survival

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.B. Don Franklin Burkesville Sales
What do you like about our products and services?

I love everything don franklin has to offer and Brenda from Burkesville and the team was wonderful to work with

Report a concern   February 13, 2026 — Rated 9 out of 10 by R.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Courteous service

Report a concern   February 13, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Love them, keeps me coming back!

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.L. Don Franklin Auto
What do you like about our products and services?

Timely, very good work

Report a concern   February 13, 2026 — Rated 10 out of 10 by P.C. Don Franklin London Ford - Service
What do you like about our products and services?

I like using motor craft products in my Ford. I was disappointed the car wash was not working.

Report a concern   February 13, 2026 — Rated 10 out of 10 by C.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Top quality service, kind and considerate employees.

Report a concern   February 13, 2026 — Rated 10 out of 10 by J.P.R. Don Franklin Ford - Service
What do you like about our products and services?

Great customer service! They got me in right away, even though I called the same day. Fast service. Everybody was professional. Everybody was smiling! All my questions were answered about my upcoming maintenance on my vehicle. I will definitely keep coming back to this location.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

great customer service and great service on my truck! Would recommend to anyone and I will be back!

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Easy scheduling work done in a timely manner

Report a concern   February 13, 2026 — Rated 10 out of 10 by Wendell Espy Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I appreciate Your Representatives ability to communicate with your Customers. I have purchased 2 vehicles from your Dealership. So far, Mr. Bond and Lindsay in the Finance Dept have proven to be Professional when assisting customers. Thank You!

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.W. Don Franklin Russell Springs Service
What do you like about our products and services?

I've had very good luck with vehicles and service.

Report a concern   February 13, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service, fast and efficient.

Report a concern   February 13, 2026 — Rated 10 out of 10 by B.A. Don Franklin London Ford - Service
What do you like about our products and services?

It is convenient for me when I need service work.

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service


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