Customer Testimonials
Always consistent and fair. I have used Nissan service for over ten years.
John is always so attentive and kind. He has taken good care of me throughout the years.
Good salesman shipnice honest people
Friendly employees they try to help you as fast as they can. They try to explain everything to you that needs to be done to your vehicle very polite very polite
Customer service was excellent. Willingness to go the extra mile and work with us to make sure a vehicle was purchased was pretty amazing.
Ease of scheduling, professionalism of service advisors and pleasant atmosphere of dealership
Purchased 5 vehicles 🚗, wouldn’t go anywhere else!!!
Quality, quickness and excellent communication
The ease of scheduling and drop off
Good service. Thanks
Good service
Staff was incredibly friendly and didn’t talk down to me. Being a person who knows very little about how my car works, it was helpful and appreciated. I never had a doubt about the quality of the work, but having the details explained well is going above and beyond.
always a follow up survey.
Good experience, timely manner , great people !!
The service department is the best ever. Prompt professional service in a clean environment. Everyone is friendly
Everyone is professional and courteous. Diagnostics and work on my car is timely and efficient.
Friendly and informative.
Service is excellent! Everyone is very friendly and the service department had me in and out in no time.
Very quick and efficient time wise. Very helpful with what needs to be worked on.
David sales manager is a great guy. No ones pushy and it’s convenient to be able to see att Franklin inventory online and pull it to Bardstown to view.
Service was efficient and staff was very pleasant. Once the issue is diagnosed, they call with the recommendation and estimate for repairs.
I love my mower and I love my tractor, easy to drive and figure it out. Robert and the guys are very professional and great customer service.Thank you.
Leighton Napier and Tim Wells are the best in the business!! Have purchased around 30+ cars from these guys. They never let me down. Never!!! Leighton goes above and beyond to locate me vehicles optioned just they i want. Tim always makes me great deals. As long as these two remain at Don Franklin Ford London Ky i will continue to do business there.
Richard Litton
You do good work, scheduling is convenient, and service is done on time. Thanks!
I like the warranty
Great Salesman, No Hassle experience, Financing was easy, Thank you for taking care of us buying a new vehicle
Prompt and Friendly service
Staff seems to genuinely care about customers
Don was a great help!
Efficient, informative, and the price is fair.
Everything