Customer Testimonials
When I walked in the door I was immediately asked if I needed help. Tyler in parts and service was very helpful in my situation. J. Ramsey was also very helpful in getting my problem resolved quickly. Thank you guys for your commitment to customer satisfaction. It does mean a lot and it was greatly appreciated. God Bless
I appreciate how organized it seems to be when coming to Ford’s….Everyone seems focused on their jobs and ready to try and make a problem “BETTER”for their some what already anxious customers…You are appreciated more than you know..Being a retired Emergency Room nurse for 30 years, it’s hard to be everything to everybody, but you guys and gals are on a path of continued success for your dedication to make yourselves and Don Franklin Ford a trustworthy and a great place to come.See ya next time👍
Everyone is very knowledgeable and helpful. It’s easy to get an appointment for when you want it.
I liked when I can call Justin Tilley and he always takes care of my needs for my fleet of vehicles. Thank you.
They don’t try to push extra services on you. They give you prices up front.
Great and efficient work
Seem to be knowledgeable and it was quick
Quick and efficient. Good communication. let you know what future services may be needed, but not high-pressure.
John was wonderful to work with and got us on the schedule very quickly. Great service.
Friendly and respectful
We love Misty!!
The service department troubleshot the vehicle and found the problem.
Treat us like family and very respectful, I trust them with our vehicles and get the services done in a timely manner. We have been going there for years, I would recommend them to family and friends.
Salesman was great to work with and service department (especially Tony) has been very helpful.
My sales manager was fantastic
Everyone was so friendly, everything went smoothly.. no complain.
Love my ram truck and and quick on services
Getting my recall checked quickly
I always get treated with such respect and I love coming here
First time dealing with Don Franklin nissan. Staff was very helpful. Galling a loaner car was a life saver and appreciated. Car runs great
Loved the vehicles and the warranties that came with it !! Shonda and Goerge were awesome to work with !!
Service is great
Friendly accommodating Staff who listens and responds to needs of customer
You found the problem with my car after Gilbert’s and parsleys messed it up and caused the damage.
From the purchase of my vehicle last year to the current service visit, there has never been a problem or concern on my part. Great service in every way.
Always honest about what I need. They don’t try to ‘sell’ me anything 👍👍
Dependable, efficient service.
We have purchased vehicles from multiple different dealerships, the Nissan Don Franklin is head and shoulders above the rest.
Everyone I have dealt with is very professional yet welcoming, and Jennifer is top notch, can not say enough good things about her
Friendly employees timely
Professionalism!!