Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 11, 2026 — Rated 10 out of 10 by Eric Barnes Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional service advisors, skillful and proficient mechanics and a sales staff that is conscientious, compassionate and helpful.. the products have proven to be top rated and first class .. I highly recommend KIA for any automobile needs..:

Report a concern   May 11, 2026 — Rated 10 out of 10 by C.R. Don Franklin Monticello Service
What do you like about our products and services?

There always thorough friendly explain everything that they have done. What needs to be done.

Report a concern   May 11, 2026 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Courteous/responsive service staff

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.M. Don Franklin Auto
What do you like about our products and services?

Friendly customer service

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.L. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They were readily available and willing to work with us on our schedule. When we bought our vehicle,dealing with Blain was a pleasant experience. We would recommend Columbia Nissan to anyone looking for a new or used Nissan.

Report a concern   May 11, 2026 — Rated 10 out of 10 by David Dodd Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service during my oil change appointment. Everyone was professional, friendly, and organized. The waiting area was clean and comfortable.I appreciated their attention to detail. Stress free appointment.

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Steve H. Was there for support throughout the entire process. He made sure I knew pricing up front and made sure to keep me up to date on everything.

Report a concern   May 11, 2026 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have always gotten good service very prompt and friendly

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly

Report a concern   May 11, 2026 — Rated 10 out of 10 by Jimmie Curry Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

There’s to to not like

Report a concern   May 11, 2026 — Rated 10 out of 10 by G.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good service men

Report a concern   May 11, 2026 — Rated 10 out of 10 by Eric Hobson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff and quick service.

Report a concern   May 11, 2026 — Rated 9 out of 10 by C.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Did not need an appointmen
Reasonable price

Report a concern   May 11, 2026 — Rated 10 out of 10 by Teddie Wilson Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is very friendly and helpful.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Tammy Walker Don Franklin London Ford - Service
What do you like about our products and services?

Power train warranty and Robbie Brown

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.F. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Austin Hooper immediately put me at ease and didn’t try to pressure me into a purchase. There wasn’t anything currently on the lot that I was looking for but Austin went to work trying to find what I needed. I appreciate his good communication and work to find my new vehicle!

Report a concern   May 11, 2026 — Rated 10 out of 10 by B.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and knowledgeable on time and quick service

Report a concern   May 11, 2026 — Rated 10 out of 10 by Mickey Tweed Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything

Report a concern   May 11, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very fast and good service.

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.I. Don Franklin Monticello Service
What do you like about our products and services?

It is all great in every way

Report a concern   May 11, 2026 — Rated 10 out of 10 by N.L.I. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Services was good

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.F. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Tray Jones has the absolute best personality, but honestly, everyone was super friendly!!

Report a concern   May 11, 2026 — Rated 10 out of 10 by Donnie Robison Don Franklin Monticello Sales
What do you like about our products and services?

They are home town. The service was good and Justin Allen was very professional and helpful. We just weren’t able to commit at this time.

Report a concern   May 11, 2026 — Rated 10 out of 10 by R.E. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very friendly and informed staff.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Clara Gibson Don Franklin CDJRF Sales Department
What do you like about our products and services?

I was satisfied with my purchase love my car the staff was great Logan Manual and Joni Walters was awesome and helpful

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Buick are my all time favorite GM product. We are enjoying our new Enclave

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The Safety Reliability and Ease of use.

Report a concern   May 11, 2026 — Rated 10 out of 10 by John Moss Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Well priced and the sales team is very helpful and willing to assist to the best of their ability. Specifically Jordan Mann, went above and beyond with helping and making a deal happen. Also the owners are amazing people and will absolutely do anything to help accommodate families to the best of their abilities.

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our Hyundai Elantra was a great car. We had it for 10 years and it was only in the shop one time.

Report a concern   May 11, 2026 — Rated 10 out of 10 by T.Y. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everything


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