Customer Testimonials
Always buy Ford vehicles at Franklin Ford. Your service dept is excellent. Ed in service dept is great to work with.
Excellent service went above and beyond to make sure I got back to work on time
Quick, easy and professional
Easy to schedule
I have been bringing my vehicle in for service since I purchased the vehicle. The service is always spot on.
The service advisor interaction is always super. Chris is excellent at his job.
Thanks.
service was great!
I bought a truck there and they were very helpful. I have had my truck serviced there two times and both times they were friendly and quick.
I was advised what the problem was, the status of when the part was ordered and the work was finished the day the part was received.
Great vehicle
That you all picked up my vehicle and brought it back. It’s very hard with my work schedule to get it there
Everything was great!
The people you currently have are the best!
Very kind, quick, and thorough
Everyone in service is so helpful
We have bought three SUV’s from Don Franklin and not one time have we ever had a bad experience with sales or service. We would highly recommend Don Franklin and will buy again in the future
Timely friendly
Speed and warranty
Overall, everybody was courteous and motivated. At least three people approached me during my ninety-ninute stay to ask me if all was well. Prior to leaving, I commented to the Service Department how pleasant my experience was.
The service is always welcoming and efficient.
Excellent customer service
Original parts and superb service
Very great service
I have always enjoyed the dodge truck 3500 own two of those and a Jeep Gladiator
Staff.
Fantastic, friendly service.
Treat me like family
The warranty and friendly service people
LAMAR! I continue to come back repeatedly with all my vehicles because of the amazing service he provides every time!
Friendly people
I have owned many kia cars and suvs. They have always shown to be a good quality vehicle.