Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The high quality service, professionalism & friendliness. The loaner car is very convenient & helpful when service is needed.

Report a concern   December 9, 2025 — Rated 9 out of 10 by D.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by I.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clean facility, courteous service, man prompt service

Report a concern   December 9, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You were great, got my car fixed, so our vacation wasn’t ruined!

Report a concern   December 9, 2025 — Rated 10 out of 10 by Rebecca Bushong Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Communication is excellent including follow up.
Service is fast and the waiting area is friendly and comfortable.

Report a concern   December 9, 2025 — Rated 10 out of 10 by R.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Down to earth people and great vehicles

Report a concern   December 9, 2025 — Rated 10 out of 10 by T.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very nice folks at fair price!

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly and helpful

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Charles Horton Don Franklin Lexington GM Service Department
What do you like about our products and services?

The Friendly and knowledgeable staff. They get my vehicle in and get it out fast. They use quality parts.

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and complete

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, courteous
Nice, clean facility
Service is easily accessible and I feel comfortable trusting the service department to do a fine job.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Prompt and courtious service and people

Report a concern   December 9, 2025 — Rated 10 out of 10 by Jeffrey McGrady Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales and Finance team were excellent; providing clear, concise information and care to ensure I, as their customer, received the best new vehicle purchase environment in Somerset and throughout the state of Kentucky.

My new Jeep Gladiator Mojave is the most outstanding vehicle I've ever purchased far exceeding my expectations; at a price the was unbelievably lower than any other dealership.

To purchase here you feel like you've gain an addition new family, built on integrity and trust.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Tony Jewell Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and on time

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your employees are what makes the product and service! Would not go anywhere else for my vehicle services

Report a concern   December 9, 2025 — Rated 10 out of 10 by Erica Hilderbrand Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

My sales attendant Timmy was amazing and helped me find a car I absolutely love. The process was quick and painless especially compared to another dealers that I tried. I also felt like they made sure I got the best possible deal I could on my car. Highly recommend buying here!

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.Q. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Customer service and honesty

Report a concern   December 9, 2025 — Rated 10 out of 10 by Donald Shuffett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great customer service. Both sales and service sides.

Report a concern   December 9, 2025 — Rated 10 out of 10 by L.G. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and helpful service department

Report a concern   December 9, 2025 — Rated 10 out of 10 by L.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Happy with this dealer

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like making the appointment just pull it in and wait in a nice waiting area with complimentary drinks

Report a concern   December 9, 2025 — Rated 10 out of 10 by Steve Brooms Don Franklin Somerset KIA Service
What do you like about our products and services?

Great cars great dealerships to work with.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Sonya Asher Don Franklin Somerset GM Service Department
What do you like about our products and services?

A nice waiting area. Quick service and quick check in and out.

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very wonderful service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is excellent an I love my GMC Sierra I just. Did not buy it there

Report a concern   December 9, 2025 — Rated 10 out of 10 by Victoria Mullikin Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast and convenient. Everyone is always very friendly.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

A very efficient service visit with minimal waiting. Was kept in the loop during the process. Waiting area in the new location was comfortable and relaxing.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Michelle Blackburn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was a great experience. Alexis was so friendly and answered all my questions, even the dumb ones! She went above and beyond.

Report a concern   December 9, 2025 — Rated 10 out of 10 by A.P. Don Franklin London Ford - Service
What do you like about our products and services?

Everything except I can't use or get points for using the closest Don Franklin dealer due to it being a Ford dealership and my truck is a GMC. I would have to drive a long way to the Don Franklin Chevrolet GMC dealership to get my service done there to get points and use my points.


Privacy Policy