Customer Testimonials
They took me right in, replaced my dash board cover perfectly. In addition, I appreciate the GoodWill program that was establish for dodge owners who rams were out of warranty to replace the wrinkle cover on a 60/40 split payment. As always the guys did an outstanding job.
Service was awesome staff very gracious and helpful
Your personnel are seasoned and helpful. Thanks 😊
Friendly
I love my Nissan. Staff seem to always be helpful, wait isn't long.
I had a great experience with this dealership from start to finish. The sales team was friendly, knowledgeable, and made the buying process smooth and stress-free. They answered all my questions and helped me find the perfect vehicle. Their service and maintenance department has also been excellent—professional, efficient, and easy to work with. It’s great knowing they’ll take good care of my vehicle moving forward. Highly recommend!
I like the quality of the vehicles and the staff are amazing! Top notch crew
We’ve purchased 3 vehicles from Don Franklin Russell Springs, all good. Usually don’t have any trouble getting them in for service.
The service, education, and commitment.
Quick service and did what you said you were going to do
Friendly and fast service.
Service was done in a timely manner. Service advisor was outstanding !!
Good people
Good experiences.
Job done as requested. Vehicle checked for recall. Also done
The guys at Don Frank are always nice. Especially Jimmy Piecock. He’s the best phone answering service machine I’ve ever talked to. Give that fine young man a raise please.
I like the report I get after the work is done. Not just the bill
James and Larry did a great job with my car very professional.
Service department super nice, explained all they were going to do!👍
Quickly in and out on my lunch for oil changes
5th vehicle bought from you. Good service and excellent staff
Our sales guy, Ty, was the best! Very helpful and definitely will be doing more business with him
Good people
Employee very nice and knowledgeable. Wait time was fast.
Was done promptly. Everyone was friendly.
Easy to schedule. Fast and courteous service.
The guys there are always friendly and helpful.
Very friendly customer service and RESPECT
Everyone is friendly, I am always informed of everything going on while I wait!
Friendly staff and clean waiting room with complimentary coffee