Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 25, 2026 — Rated 9 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

Professional, knowledgeable however cost is always an issue. $150 an hour ????

Report a concern   February 25, 2026 — Rated 10 out of 10 by Kevin Bradley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always a pleasure to do business with Don Franklin GM. The employees are always friendly, helpful and I always get a great service! Parts Dept always has great prices, products in stock or they'll arrive quickly.
A++ Service and Parts Dept.

Report a concern   February 25, 2026 — Rated 10 out of 10 by Jason Carrico Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and convenient service.

Report a concern   February 25, 2026 — Rated 10 out of 10 by Tabitha Adams Don Franklin Lexington GM Service Department
What do you like about our products and services?

The staff were very friendly and the service for my recall took less than 30 mins to fix! Excellent service with a smile

Report a concern   February 25, 2026 — Rated 10 out of 10 by Tim Bishop Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department was friendly and efficient. Work was performed and completed earlier than expected. I will definitely go back for needed service.

Report a concern   February 25, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly staff and efficient employees

Report a concern   February 25, 2026 — Rated 10 out of 10 by Scott Godbey Don Franklin Bardstown - Service
What do you like about our products and services?

They were great

Report a concern   February 24, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very Good šŸ‘

Report a concern   February 24, 2026 — Rated 10 out of 10 by A.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast and easy, got my car in and out in less than a n hour! Nice and friendly service members at the desk.

Report a concern   February 24, 2026 — Rated 10 out of 10 by L.G. Don Franklin London Ford - Service
What do you like about our products and services?

They go beyond and out of their way to help you

Report a concern   February 24, 2026 — Rated 10 out of 10 by Katina Holland Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything especially Sasha!! She is awesome she has helped me with 2 vehicles & a couple of my friendsā˜ŗļø

Report a concern   February 24, 2026 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

Honesty and dependability

Report a concern   February 24, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wait time and politeness of Staff.

Report a concern   February 24, 2026 — Rated 10 out of 10 by G.W. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good people

Report a concern   February 24, 2026 — Rated 10 out of 10 by T.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

10/10

Report a concern   February 24, 2026 — Rated 10 out of 10 by Bruce Garcia Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very easy process. Helpful staff and large selection of cars. Good financing options for credit challenged.

Report a concern   February 24, 2026 — Rated 10 out of 10 by H.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Every one was extremely friendly and patient while helping me find what I was looking for.

Report a concern   February 24, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast service and always quick to get my vehicle in for an appt

Report a concern   February 24, 2026 — Rated 10 out of 10 by Kenny Neal Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service

Report a concern   February 24, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The entire team make it a great place to do busines

Report a concern   February 24, 2026 — Rated 9 out of 10 by M.E. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Clean, friendly and professional

Report a concern   February 24, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good and you listen

Report a concern   February 24, 2026 — Rated 10 out of 10 by J.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I’ve heard really good things about this place. I had a buddy buy a Range Rover Valero from yall and that thing was sweet and it’s still running so I’m in on whatever yall got to sell and would recommend to others on a daily basis if needed

Report a concern   February 23, 2026 — Rated 10 out of 10 by W.A. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very happy with all the help and assistance from Kindra and Tim during the whole process. Was able to get me where I wanted to be with payments.

Report a concern   February 23, 2026 — Rated 10 out of 10 by H.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nadia is absolutely awesome explains everything!

Report a concern   February 23, 2026 — Rated 10 out of 10 by Ray Van metre Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Irene was very friendly and helpful.

Report a concern   February 23, 2026 — Rated 10 out of 10 by M.K. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Amazing easy experience

Report a concern   February 23, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Done timely

Report a concern   February 23, 2026 — Rated 10 out of 10 by Lisa Haynes Don Franklin Somerset KIA Service
What do you like about our products and services?

Never had any problems everyone is always friendly

Report a concern   February 23, 2026 — Rated 10 out of 10 by B.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

So friendly and great service !!!


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