Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly personnel, careful, accurate work, keep cars in tip-top shape.

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.E. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The kia k4, I love it!!

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.M. Don Franklin Auto
What do you like about our products and services?

Courtesy
Appts on a Saturday
Friendly

Report a concern   December 31, 2025 — Rated 10 out of 10 by Isaiah Scarborough Don Franklin CDJRF Sales Department
What do you like about our products and services?

Ive done business here several times and I will say Mike Jones makes it the easiest and fastest to put you in what you want. I will always continue to come back as long as he is there! If you want someone who is there to make sure you get what you want and are satisfied, make sure to ask for him. I promise you won't be disappointed!

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Very prompt and easy to work with. Accommodating to my needs

Report a concern   December 31, 2025 — Rated 9 out of 10 by Wanda Rudack Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly staff and a good selection of cars/trucks

Report a concern   December 31, 2025 — Rated 10 out of 10 by K.E. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Low pressure, high knowledge.

Report a concern   December 31, 2025 — Rated 10 out of 10 by Sandy Hickman Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The best customer service anywhere! Kendra has sold us our last 3 new vehicles. I recommend highly

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly people

Report a concern   December 31, 2025 — Rated 10 out of 10 by Billy Claborn Don Franklin Monticello Sales
What do you like about our products and services?

Pricing

Report a concern   December 31, 2025 — Rated 10 out of 10 by R.L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, quick service, nice clean place to wait. I felt like they were glad I was there.

Report a concern   December 31, 2025 — Rated 10 out of 10 by P.D. Don Franklin London Ford - Service
What do you like about our products and services?

Fast in and out service staff very friendly

Report a concern   December 31, 2025 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly helpful staff

Report a concern   December 31, 2025 — Rated 10 out of 10 by J.D.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service department did a fantastic job. Jadon Brown, Kori, and all others were excellent.

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.G. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Lincoln speaks for itself. Noah Roe was very attentive, while the other employees at the desk were very friendly, especially Terrence. Hometown feeling.

Report a concern   December 31, 2025 — Rated 10 out of 10 by P.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent service and complete knowledge the staff has of my vehicle. Also, the start to finish service time was quick.

Report a concern   December 31, 2025 — Rated 10 out of 10 by L.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service was performed in a timely manner. Staff was knowledgeable and personable.

Report a concern   December 31, 2025 — Rated 10 out of 10 by John Tuttle Jr Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly people. I’m

Report a concern   December 31, 2025 — Rated 10 out of 10 by D.N. Don Franklin Monticello Service
What do you like about our products and services?

Quick an friendly service

Report a concern   December 30, 2025 — Rated 10 out of 10 by D.S. Don Franklin Auto
What do you like about our products and services?

Everyone is friendly. I feel they go above and beyond to help their customers.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Leonard Brewer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kept service in appointment was courtesy and professional

Report a concern   December 30, 2025 — Rated 10 out of 10 by G.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Stanley is the only person we deal with when purchasing a vehicle. Stanley makes transfers easier, and is always on the go! Stanley is the best!

Report a concern   December 30, 2025 — Rated 10 out of 10 by C.W.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was great service people and all first time getting service there I was really surprised you doing a great job. Keep it up.

Report a concern   December 30, 2025 — Rated 10 out of 10 by B.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly salesmen who weren’t pushy at all (Tim Hardwick and Gauge Key, also Kristen from Somerset over the phone).

Report a concern   December 30, 2025 — Rated 10 out of 10 by Byron Gregory Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake miller was great to work with.

Report a concern   December 30, 2025 — Rated 10 out of 10 by Debra Hughes Don Franklin Ford - Service
What do you like about our products and services?

I like being able to trust I’m getting honest quality work on my vehicle and not being taken advantage of because I’m a woman.
The new facility is very nice !

Report a concern   December 30, 2025 — Rated 10 out of 10 by F.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service, fast and friendly

Report a concern   December 30, 2025 — Rated 10 out of 10 by D.D. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Very accommodating seems interested in selling cars

Report a concern   December 30, 2025 — Rated 10 out of 10 by Emily Frye Don Franklin Somerset KIA Service
What do you like about our products and services?

Kia of Somerset was happy to complete service on my 10 year old Kia bought elsewhere and when I purchased my 2023 Kia Sorento XLine the whole process was completely smooth. The service department is always quick and courtesy with me and my vehicle and I appreciate the full inspection each time I go. When I buy my next Kia, even if it’s another 10 years, I’ll probably return here.

Report a concern   December 30, 2025 — Rated 10 out of 10 by S.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I've been having trouble with a ram truck I bought from there. Well this last oil change and tire rotation service I had. A man named Jake has offered to help me get it figured out if the dodge don Franklin can't. Thanks Jake I've been fighting with this since I bought the truck.


Privacy Policy