Customer Testimonials
I received an oil change and tire rotation. I was happy with the service.
Nice people just don’t seem like it took care of my problems my engine light back on I paid 150 very friendly
Friendly fast service .
Top tier Hyundai Products.
The Professionalism of the Staff made for an Awesome Experience!
Fast friendly staff!!!
Sales staff is great EO and JO have been awesome to work with in the past… Service has a little to be desired!
First time getting service there since buying my Kia! Excellent customer service and very friendly! Appreciate them doing the oil change in a timely fashion! Thank you!
Everything was good
Friendly service, quick response
The personnel is helpful and polite
I love the Lincoln aviator features and comfortable ride.
Sales manager is terrific.
Every person did what they said and did it timely.
Making the deal on the front end was first class.
Ive gone through several cars over the past few months at Kia in somerset. I just can't seem to get enough because of how easy it's made to get a new car. I want to give special recognition to Brandon Records of Kia Somerset because of his ability to find things and solutions I didnt think possible. Hes now put me in a car 2 times, out of the other 4, when I came with zero intentions of buying.
Everything is fairly priced and the work is excellent. Everyone I have dealt with is very professional and goes beyond expectations.
Friendly and helpful staff. Service writers and parts department are knowledgeable and professional. Service techs are trained and highly qualified. The new facility is a great asset to our community!
All things! I've have been buying from the franklins for years
Very helpful staff
NA
So many options and such patience with the sales staff. They helped me shop and gave me time to make the best decision for my family and I. Any questions or concerns they were quick to answer.
Cordarius and Marcus were absolutely wonderful and if we're ever in the car market we'd return to you all again. Thank you so much for making this one of the best car buying experience.
In and out quickly thank you
Everything
Goated! Austin the goat bruh!
Friendly and accommodating staff that go above and beyond to make sure the customers needs are met. I've own my first Kia for the last 3 years and I will be a repeat customer.
No pressure sales and they are careful to listen to you and what you want.
Jacob was great helping me
The staff is always. Super nice ... I needed a 50,000 mile service . I very much appreciated how they got me in and out that day I want to say a special thanks to Don for all his help & kindness
This is my first car from Don Franklin and my first Kia. I drive a Rio and you really can't beat the gas mileage of this car. I brought my car in Somerset and had a wonderful salesman. I service my car in Corbin because it's only 10 miles from my home.. I always receive fast friendly service. My last few years with Don Franklin has been great. I tell everyone looking to purchase a vehicle about how wonderful Don Franklin is.
They listened to me while I explained what was going on with my vehicle, dealt with the issue, and got it taken care of in a timely manner while I waited.
Service department is awesome 👍
Excellent and friendly services