Customer Testimonials
Fast, courteous, clean
Your service has fast . Employees are very friendly.
That you would know if anything is going to happen before and maybe take care of it
Quick service
They will work with you
Courtesy, efficiency, overall great customer service
Customer service is excellent! Service tech explains everything great. Very quick and efficient. Great business, great employees with excellent experience and service!
Thank you
Very good customer service.
We bring all our jeeps to Don Franklin Monticello. They are the best. This is the 4th jeep we’ve had serviced there.
Friendly staff, helpful, informative, and super attentive.
Jenn in service is very helpful and knowledgeable
They were very nice . Worked as fast as they could to get my car back to me . My water pump went out on vacation .
Friendly staff
No nonsense and reliability
You carry a large inventory and I get help with any issues. The salesmen and everyone else have been super!
Nice and clean
Friendly service
Good Management and service
Reliable, and the greatest people to deal with
Short answer is everything friendly people that you feel like actually have your back, me and my family have all gotten cars and our services there and I don’t think there’s ever been an issue.
Always give great customer service!
Very impressed with the overall experience from the time I left my vehicle, courtesy driver taking me back to work, very informative when I picked up my vehicle .
1st time really dealing with the dealership, definitely will not be the last ! 😊
Service was done as promised. Small issue at the end but it was remedied quickly .
Staff and technicians were very nice, friendly, and helpful.
The staff was easy to work with.
I always receive excellent service from the Chevrolet service department. Everyone is friendly, professional, and takes the time to answer my questions. They make the process easy and always treat me with respect. I’m very satisfied with the service I receive and appreciate the great customer care every visit.
Love my bronco and the staff are great
Well I think everyone and all of the products are great the service is quick and professional and I am a retired science teacher so I give you people an A+
Everyone was really helpful and nice

Dependability, courtesy, and the fact that I am always kept very well informed.