Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 30, 2026 — Rated 10 out of 10 by T.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service

Report a concern   April 30, 2026 — Rated 10 out of 10 by D.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good quality and friendly

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Justin was very helpful. With quick service

Report a concern   April 30, 2026 — Rated 10 out of 10 by N.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service!

Report a concern   April 30, 2026 — Rated 10 out of 10 by Michael Hoffer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve had good experiences with them

Report a concern   April 30, 2026 — Rated 10 out of 10 by G.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It was quick and everyone was friendly

Report a concern   April 30, 2026 — Rated 9 out of 10 by B.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Toyotas are my vehicle of choice. Franklin is always welcoming and nice to me and my family.

Report a concern   April 30, 2026 — Rated 10 out of 10 by K.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It was fast service will come again

Report a concern   April 30, 2026 — Rated 10 out of 10 by W.P. Don Franklin Ford - Service
What do you like about our products and services?

Promo

Report a concern   April 30, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and always takes care of any issue in a timely manner

Report a concern   April 30, 2026 — Rated 10 out of 10 by Shellia Salmons Don Franklin Auto
What do you like about our products and services?

Easy to book appointment , friendly and efficient.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Jessica Morgan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Super nice, prompt and easy to deal with

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice & friendly
Seem to know what's going on with my vehicle

Report a concern   April 30, 2026 — Rated 10 out of 10 by R.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good friendly staff with quick service

Report a concern   April 30, 2026 — Rated 10 out of 10 by Donald Shuffett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service and people to deal with.

Report a concern   April 30, 2026 — Rated 10 out of 10 by James Clark Jr Don Franklin London Ford - Service
What do you like about our products and services?

This is just a great dealership. They do exactly what they promise you they will do. When we bought our vehicle we told them that we lived 2 hours away from the dealership and they still promised to pick up our vehicle and service it at their dealership. I was a little leery of this promise, but liked the vehicle so we bought it. True to their word they have honored that promise at each time the service was required. Just really good and honest people!!

Report a concern   April 30, 2026 — Rated 10 out of 10 by G.S. Don Franklin Bardstown - Service
What do you like about our products and services?

The people were very helpful was nice service was great

Report a concern   April 30, 2026 — Rated 10 out of 10 by C.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Thank you, so much for fixing my mower at a good price.

Report a concern   April 30, 2026 — Rated 10 out of 10 by M.W. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   April 30, 2026 — Rated 10 out of 10 by Diana Ray Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and respectful.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Donna Jones Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   April 30, 2026 — Rated 10 out of 10 by K.A. Don Franklin Russell Springs Service
What do you like about our products and services?

Alvie was very professional and helpful.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Kaitlin Tucker Don Franklin Russell Springs Service
What do you like about our products and services?

Great service department! Always kind and willing to help out.

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.K. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick professional. friendly service

Report a concern   April 30, 2026 — Rated 10 out of 10 by Jimmy Troxell Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and they text you when it's done

Report a concern   April 30, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is always a 10

Report a concern   April 30, 2026 — Rated 10 out of 10 by John Stuber Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Professional and courtesy very happy with our purchase. Highly recommend Lawrence, Collin and Chris.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Brenda Barrett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great personnel. And great service

Report a concern   April 30, 2026 — Rated 10 out of 10 by Stephanie Mayfield Don Franklin Somerset KIA Sales
What do you like about our products and services?

How my salesman Ryan Sutherland worked extremely hard to get me the deal that I wanted and I love my Kia that I ended up buying

Report a concern   April 30, 2026 — Rated 10 out of 10 by N.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Professional and friendly service


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