Customer Testimonials
Very friendly and knowledgeable!!!
Thourough service
Our salesman, Adam Capp, is trustworthy and does his best to find exactly what you’re looking for in a vehicle. He also makes sure all is going well after the sale. Since that is a rare attribute for a car salesman, I recommend him and your company for a perfect buying experience, plus a love my Toyota and my husband loves his Ranger.
Clean area, no issues
They are always polite. They get you taken care of in a timely manner they are always willing to help no matter how small the problem is and they always go above and beyond on their service.
The Franklin brothers are honest and great to deal with. Donovan in Somerset is also a great Salesman and Brandon Swanner in London as well.
I like the guys in service and service dept very nice and professional when talking them you have a very great dept.And I tell a lot people about how good your service dept is the why I been coming up their for many many years now
Fast courteous friendly
Extremely friendly service from all staff especially my sales person So who got me a great deal
Products are great.
Great service, everyone friendly. And helpful to customers.
Great customer service the amazing staff and the beautiful location.
Very nice and friendly staff.
Great service!’ Very efficient and very prompt!! Very courteous! Highly recommend
Jill did a wonderful job educating us on the Nissan options and put together a great deal on a Rogue. We just decided to go with another vehicle. If we were in the market for a Nissan again, we’d definitely come to Jill at Don Franklin
I was pleased with my experience at Don Franklin, they were so wonderful to work with and brought my car to me
Excellent
Everything and the salesman was very helpful
Ease of making an appointment. Service wait is desirable.
good work. easy to work with.
Prompt service, explain the car service very effectively.
They are great they are very helpful.
Services were good
The service team is always so friendly and helpful
Gave me a fair trade in and easy to work with. Only complaint would be your detailing dept. They were cleaning it as I got there, the inside was still full of dirt and sand, then they took it back to clean it again and nothing changed except they cleaned the outside again and finally got the trash out of the truck bed. It took me 3 hours to get the inside clean after 2 attempts by them. Sales team was great though. I believe I worked with Gavin Steele, I would recommend him to anyone, great guy to deal with.
Fast friendly service
We appreciate your attentiveness concerning what we like and listened to our needs, when trading vehicles.
You are always there, ready to help us with any issues we might encounter.
Thank you for your service!
Services are fine in a timely manner. The guys at the desk are absolutely wonderful to work with . Very friendly and well mannered . I would give them a 10.
Being able to drop off early
Always liked the ford automobiles
Quick and friendly service, they use synthetic oil and the oil runs smoothly , very reasonable prices compared with other stores