Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 1, 2025 — Rated 10 out of 10 by Thomas Bowling Don Franklin Somerset KIA Sales
What do you like about our products and services?

Enjoyed it

Report a concern   November 1, 2025 — Rated 10 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great

Report a concern   November 1, 2025 — Rated 10 out of 10 by Billy Carroll Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are always ready and willing to help no matter what the circumstances or problems you have with your vehicle. They are ready to serve you. You should give them a try.

Report a concern   November 1, 2025 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

How friendly and kind staff is

Report a concern   November 1, 2025 — Rated 10 out of 10 by L.N. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of scheduling.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Reva Smith Don Franklin London Ford - Service
What do you like about our products and services?

They are very nice people and do a very good job

Report a concern   November 1, 2025 — Rated 10 out of 10 by K.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Staff was friendly and they were efficient in getting my vehicle finished up and back to me.

Report a concern   November 1, 2025 — Rated 10 out of 10 by James Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely and friendly communication about the health of my 2023 Genesis G90. The service writer listen to all my concerns about my issues that brought me to the service department. Coincidentally, the problem(s) I experienced doesn’t always show up when in the service bay. The service writer still went beyond norm to ensure my concerns are documented as I observed and notes it in a way to make ensure the person conducting the analysis and/or service work, can accurately identify and fix my vehicle. They don’t hesitate to call me for additional information as needed. Thanks

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

You are treated like family

Report a concern   November 1, 2025 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

Picked up and delivered back to me

Report a concern   November 1, 2025 — Rated 10 out of 10 by Gregory Thompson Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service quick work, would recommend to anyone. Thank you

Report a concern   November 1, 2025 — Rated 10 out of 10 by T.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very honest and easy to work with and compete satisfaction.

Report a concern   November 1, 2025 — Rated 10 out of 10 by A.N. Don Franklin Bardstown - Service
What do you like about our products and services?

Thank you Jen and service guys in garage at Bardstown and all you do! Josh also in sales! You both are great and we appreciate all you do!

Report a concern   November 1, 2025 — Rated 10 out of 10 by A.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quality of workmanship and detail . Friendly staff.

Report a concern   November 1, 2025 — Rated 10 out of 10 by O.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Getting appointment on my time schedule.

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great atmosphere and clear communications on what was going to happen to my car and how long.

Report a concern   November 1, 2025 — Rated 10 out of 10 by R.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Good oil products, knowledgeable and friendly staff. Service has always been good.

Report a concern   November 1, 2025 — Rated 10 out of 10 by D.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Honesty

Report a concern   November 1, 2025 — Rated 10 out of 10 by Daron Vaughn Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service guys to work with. Could not ask for any better place to do business.

Report a concern   November 1, 2025 — Rated 10 out of 10 by J.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very friendly associates that are always willing to answer any question you have.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Brenda McIntyre Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and fast service.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Jennifer Profitt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

First off, I love my car! Secondly, I feel like I made several new friends. The level of service I receive anytime I'm here is impeccable. 1000% recommend!

Report a concern   November 1, 2025 — Rated 9 out of 10 by M.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick friendly service

Report a concern   November 1, 2025 — Rated 10 out of 10 by Darry Hatfield Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenient

Report a concern   November 1, 2025 — Rated 9 out of 10 by L.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service

Report a concern   November 1, 2025 — Rated 10 out of 10 by Robin New Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly people that work there

Report a concern   November 1, 2025 — Rated 9 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service center

Report a concern   November 1, 2025 — Rated 10 out of 10 by K.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

You get everything done quickly

Report a concern   November 1, 2025 — Rated 10 out of 10 by D.F.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service department and staff members were very friendly and great when servicing my vehicle.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Virginia Faulkner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very professional. They do a good job.


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