Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 10, 2026 — Rated 10 out of 10 by T.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very dependable

Report a concern   April 10, 2026 — Rated 10 out of 10 by R.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I took my new Buick in for its initial filter and oil change. The waiting area was very nice and the wait time was around an hour.

Report a concern   April 10, 2026 — Rated 10 out of 10 by W.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

They are great

Report a concern   April 10, 2026 — Rated 10 out of 10 by Katelin Fisher Don Franklin Burkesville Sales
What do you like about our products and services?

10/10 experience! I dealt with Scotty & Kathy at the Burkesville location and I couldn’t have had a better experience. Both super nice, thorough, & genuine people. Scotty went out of his way for me & made the process super easy and time efficient. Overall a great human & salesperson. I highly recommend
Report a concern   April 10, 2026 — Rated 10 out of 10 by Leon Davis Don Franklin Campbellsville Sales Department
What do you like about our products and services?

There ok

Report a concern   April 10, 2026 — Rated 10 out of 10 by Peggy Howard Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I'm always able to get an appointment quickly when needed. The facility is top notch, cleanliness, snacks, lots of seating. The staff are always friendly and professional.
Report a concern   April 10, 2026 — Rated 10 out of 10 by D.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Super service as always.

Report a concern   April 10, 2026 — Rated 10 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service was friendly and quick and communication was clear.

Report a concern   April 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

I have always been a ford guy. My was very informed

Report a concern   April 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff willing to help with automotive needs.
Report a concern   April 10, 2026 — Rated 10 out of 10 by H.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your fast and expert service I received

Report a concern   April 10, 2026 — Rated 10 out of 10 by Christina Branscum Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

John was amazing and very helpful through the entire process. From the time I came on the lot till he handed me the keys to my new car he is a great asset to your team

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.W. Don Franklin Ford - Service
What do you like about our products and services?

Very professional and friendly.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Karen Koch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan goes beyond customer service to customer satisfaction!
Report a concern   April 10, 2026 — Rated 10 out of 10 by E.H. Don Franklin London Ford - Service
What do you like about our products and services?

Great service every time. The best service I have ever received.

Report a concern   April 10, 2026 — Rated 10 out of 10 by B.D. Don Franklin Lexington GM Service Department
What do you like about our products and services?

👍👍
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like that they come out and ask you before they put anything new on and it didn’t take long and everyone was friendly
Report a concern   April 10, 2026 — Rated 10 out of 10 by V.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Knowledge about products
Courtesy
Kindness
And willing to listen

Report a concern   April 10, 2026 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Able to get an appointment soon. Gets you in and out with in an hour. Friendly employees and very helpful.
Report a concern   April 10, 2026 — Rated 10 out of 10 by V.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

I love my Rogue that I bought there and the service is great
Report a concern   April 10, 2026 — Rated 10 out of 10 by Timothy Underwood Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly people to work with.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Tiffany Baker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Showed up on the wrong day for my service and they still got me in. Was finished much faster than expected. Staff was super friendly and helpful.

Report a concern   April 10, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Warranty is great so far
Report a concern   April 10, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have a 2007 Kia Sportage ,and a 2020 Kia Rio S and I am very happy with the service of both of them ,thank you ...
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin Burkesville Sales
What do you like about our products and services?

Very efficient and very professional!!

Report a concern   April 10, 2026 — Rated 10 out of 10 by K.E. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Ethan is great to work with! Very patient and helpful!
Report a concern   April 10, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I really like Toyota products and the friendly and courteous service people
Report a concern   April 10, 2026 — Rated 10 out of 10 by N.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service is always on time and professional.

Report a concern   April 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I had a transmission issue and you stood behind your dealership warranty and took care of it. With that type of.issue that was the fastest service I had ever been given. Thank you for getting my vehicle back quickly. My next purchase will be with your group and I have already told someone of your great service. Thank.yoi.


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