Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

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Report a concern   April 11, 2026 — Rated 10 out of 10 by G.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people. Work there. Feast and efficient service thank you

Report a concern   April 11, 2026 — Rated 10 out of 10 by Melissa Justus Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very easy to get an appointment

Report a concern   April 11, 2026 — Rated 10 out of 10 by W.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick & friendly

Report a concern   April 11, 2026 — Rated 10 out of 10 by Virgil Reynolds Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and friendly service. Very fast and thorough. The service crew is top notch!

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.G. Don Franklin Auto
What do you like about our products and services?

Brent McCloud, the sales representative, and all the staff were patient, helpful, and excellent throughout the process of buying a car. In the end, I think it was a fair deal. Based on my experience, I would definitely recommend them.
Report a concern   April 11, 2026 — Rated 9 out of 10 by B.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fairly quick service, helped me out when my key fob failed.
Report a concern   April 11, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great people and great service

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.F.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is very efficient and the waiting area is clean and very accommodating.

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good customer service

Report a concern   April 11, 2026 — Rated 10 out of 10 by Tasha Loudin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly, informative, clean waiting area and was quick servicing my vehicle
Report a concern   April 10, 2026 — Rated 10 out of 10 by Robert Atwell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was quick and efficient. Service needs were sent by email to allow for timely decisions. Well done team! Thanks!
Report a concern   April 10, 2026 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice easy and friendly

Report a concern   April 10, 2026 — Rated 10 out of 10 by Eric Maher Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service!
Report a concern   April 10, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Jacob McKinley... what a stud!

Report a concern   April 10, 2026 — Rated 10 out of 10 by N.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Devin was fantastic to work with as always. Amazing service and I will continue to work with him in the future.
Report a concern   April 10, 2026 — Rated 9 out of 10 by Howard Atchley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Reliable
Report a concern   April 10, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The staff are so helpful. Cody, Logan and Brandon were all very helpful and kind and did their very best to help us today.
Report a concern   April 10, 2026 — Rated 10 out of 10 by S.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy check in with fast service. Environment is clean with comfortable waiting area.. friendly service reps.

Report a concern   April 10, 2026 — Rated 10 out of 10 by E.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The associates are always so friendly.
Report a concern   April 10, 2026 — Rated 10 out of 10 by K.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

The quality of the Toyotas. Friendly service!
Report a concern   April 10, 2026 — Rated 10 out of 10 by Michael White Don Franklin Burkesville Service Department
What do you like about our products and services?

Prompt service with knowledgeable and helpful staff and also friendly

Report a concern   April 10, 2026 — Rated 10 out of 10 by C.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule an appointment. Friendly staff. Quality workmanship

Report a concern   April 10, 2026 — Rated 10 out of 10 by Bridgette York Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Quick fast n friendly

Report a concern   April 10, 2026 — Rated 10 out of 10 by Mary Wilkinson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Hyundai Palisade. Drives wonderful and it’s just a beautiful car all way around. From sales to service at Don Franklin been a pleasure experience working with these fine ladies and men
Report a concern   April 10, 2026 — Rated 10 out of 10 by C.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Ive only been there ince for oil change but the service department was very clean. People were friendly. Service was fast and price was fair.

Report a concern   April 10, 2026 — Rated 9 out of 10 by Philip Burch Don Franklin Bardstown - Service
What do you like about our products and services?

Fast friendly and knowledgeable

Report a concern   April 10, 2026 — Rated 9 out of 10 by James Jessee Don Franklin Ford - Service
What do you like about our products and services?

all good no complaints about

Report a concern   April 10, 2026 — Rated 10 out of 10 by E.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make appointment to service department. Everyone was very kind and explained things to me.


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