Customer Testimonials
Excellent customer service
I’ve personally bought 6 vehicles from them and they always come thru and even delivered my last purchase was delivered to my door. Awesome service!
Has the best friendly customer service I’ve been too in many years. Answers any questions in detail and gives me a piece of mind knowing they show care and concern.
Gary is the best. He is so helpful nd friendly!!
Great car for the price!!
Courteous service and oil change pricing.
On time and friendly. We take all our vehicles to Don Franklin Kia. When we drop off even the sales guys we bought vehicles from come out and say hi!
Service Department was very helpful and friendly. I had to add an oil change and they just slipped it right in. I needed a ride home and pick up which they gladly did. Great service!
I had a 2013 brand new Kia Sorrento. I bought another one in 2017 a brand new Kia Sorrento and I have had no problem with either one. I like the service department and I also like the sales department very much. they are very friendly.
The expense..
Easy to deal w
Speedy and dependable
The lead salesman really takes care of you.
From being able to make the appointment online all the way to the check out everything was fast and efficient.
Ver very helpful and to the point
Good service and people
Good and fast service
This is our fourth vehicle from Don Franklin. Product speaks for itself. Joe Cummins added greatly to the service. The service all around are professional and like family. I wouldn’t think about going anywhere else.
Loved the service and hospitality, they were very nice and welcoming as well.
Everything the sales man was great he knew what he was doing and did everything I ask an overall great experience
Great service dept people
Very efficient and always kind
My local DF always takes good care of me and my vehicles.
Variety and dependable
The service advisor was very professional. She greeted me as soon as I walked in the door. I needed a last-minute oil changed before I went on vacation. The express team was able to get me in quickly. The express tech performed a multi point inspection. To ensure my car was ready for a road trip. Service was fast employees were professional. I definitely would recommend Don Franklins express center to all my family and Business associates. I give the service and express team 10 out of 10.
Friendly service
Everyone is courteous & knowledgeable
Friendly service department. Service appointment was very easily obtained.
Everyone I have interacted with at DF Nissan in Columbia has been amazing to work with. The service dept are all super respectful and kind. The sales manager and GM are also great to work with. Any time I’m on the lot they greet me and remember who I am and are happy to chat and catch up.
Service was done in an hour!