Customer Testimonials
We've been using Don Franklin since 2020 and haven't even thought about other dealerships since. Their service is great. They're super accommodating and helpful. The consultants are awesome at what they do - they actually ask what you need instead of being pushy about selling something.
I would recommend Don Franklin, Kindra and Tim to everyone. They make the buying process so easy and are incredibly helpful.
The people are very friendly and know what they’re talking about. And the products are dependable and reasonably priced.
Dependability
Service team at Nicholasville KY is outstanding. My entire family has our vehicles done there. Chad, Jacob & Brad provide a high level of customer service.
Scott was amazing, and everyone else were friendly and kind.
Friendly, efficient service
Very professional and very helpful with what you’re looking for. Very good service.
I was well pleased with the results of my service experience there very professional.
Thank you
No pushy sales. Tommy was easy to work with. And wasn’t pushy about making a sale
The friendly staff and timely service make this a great place for all of your service needs.
Everyone jumps right in to help.
Friendly, honest, prices, and always listen to my concerns and discuss solutions.
I’ve been a customer of Don Franklin for many years. I keep coming back!!!!
Gets in at scheduled time. Don’t recommend stuff unless needed.
I’ve been a customer for many years and Don Franklin has taken great care of my family vehicles. Nathan, your service manager, Lyle, your service advisor, all the technicians and parts folks are first class. The follow-ups after services are really special and I’m thankful for that. I recommend anyone with a service or parts need to give you a call.
Logan was very friendly and helpful. Very nice selection. Easy to get financing. Was very pleased with the vehicle I got!
All the crew at the dealership top notch.
Services
It as a very pleasant experience
Easy in and out. Very quick service.
They always get my car in and serviced quick.
I like the fact I get appointment no waiting when I arrive and that you do the check points and let me know what if anything extra needs to be done.
Barbara runs a good ‘ship’.
This is our 2nd purchase from Don Franklin Nissan in Columbia and I would highly recommend them. Having our Jeep delivered to us was a great experience. I signed the paperwork online on Friday and my car was delivered on Monday. 5 stars plus
Aaron McCloud is great to work with!
Chad givens and Daryl Bond are great very professional and helpful !!!!! Really nice guys !!!
We like Nissans in general
Very competent service
Great staff. Always professional and friendly!
Service is great! They keep you informed and they do a great job!