Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 1, 2025 — Rated 10 out of 10 by Ray Van Metre Don Franklin Lexington GM Service Department
What do you like about our products and services?

Dawn is always very helpful. Work is done well and on time

Report a concern   November 1, 2025 — Rated 10 out of 10 by Terry Rockey Don Franklin Somerset KIA Service
What do you like about our products and services?

So proffesanal and kind

Report a concern   November 1, 2025 — Rated 10 out of 10 by C.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was completed quickly

Report a concern   November 1, 2025 — Rated 10 out of 10 by Eric Collision Don Franklin Bardstown - Service
What do you like about our products and services?

Services were efficient

Report a concern   November 1, 2025 — Rated 10 out of 10 by B.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

services are always great, enjoy the freindliness of the staff.

Report a concern   November 1, 2025 — Rated 10 out of 10 by S.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The professional staff and how every step was communicated of what was being done to my car. That absolutely means a great deal to me as I was given a loaner car but never pressed on time and location.

Report a concern   November 1, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, quick service

Report a concern   November 1, 2025 — Rated 10 out of 10 by L.A. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service Department was very helpful.

Report a concern   October 31, 2025 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everybody that I have dealt with at Don Franklin Glasgow has been awesome from sales to the service department and the people you meet have been very knowledgeable and great at what they do. Thanks

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Quality

Report a concern   October 31, 2025 — Rated 9 out of 10 by K.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Staff were friendly, helpful in explaining problems.

Report a concern   October 31, 2025 — Rated 9 out of 10 by J.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ok

Report a concern   October 31, 2025 — Rated 10 out of 10 by Phillis Brumagen Don Franklin Somerset GM Service Department
What do you like about our products and services?

Price and prouducks

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Was able to drop vehicle off before work n come pick up on lunch Very convenient. And extremely easy to get an appt in a few days when calling to schedule. Great customer service service !

Report a concern   October 31, 2025 — Rated 10 out of 10 by T.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service and I get a free car wash and mu car cleaned out.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Adesa Don Franklin Somerset KIA Service
What do you like about our products and services?

Paul in Service is awesome. His communication is great and the service is prompt.

Report a concern   October 31, 2025 — Rated 10 out of 10 by D.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

No wait for appointment

Report a concern   October 31, 2025 — Rated 10 out of 10 by L.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was taken care of from the beginning of looking at the car till the buying of it any questions I had were answered and shown how to use things in the car. The service department was wonderful Dan explained what needs to be done for the first checkup and the ones to follow enjoyed my time there he was very nice. look forward to coming back.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Jun Miyashita Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The sales CJ was a really nice person!
He was very knowledgeable and kind.

Report a concern   October 31, 2025 — Rated 10 out of 10 by N.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service! Provided very nice loaner vehicle as needed.

Report a concern   October 31, 2025 — Rated 10 out of 10 by Theresa Pond Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly staff. Loved that they were able to get my vehicle done ahead of schedule too.

Report a concern   October 31, 2025 — Rated 10 out of 10 by W.D. Don Franklin Ford - Service
What do you like about our products and services?

Very nice staff

Report a concern   October 31, 2025 — Rated 10 out of 10 by S.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The people were easy to deal with

Report a concern   October 31, 2025 — Rated 10 out of 10 by C.P. Don Franklin Burkesville Sales
What do you like about our products and services?

Very friendly, no pressure

Report a concern   October 31, 2025 — Rated 10 out of 10 by B.K. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Trey and Mike have been awesome with all 3 vehicles we bought

Report a concern   October 31, 2025 — Rated 9 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

Really nice employees and super clean waiting area!

Report a concern   October 31, 2025 — Rated 9 out of 10 by David Vance Don Franklin Burkesville Service Department
What do you like about our products and services?

Your front end alignment was quick and for a reasonable price.

Report a concern   October 31, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time.. excellent service

Report a concern   October 31, 2025 — Rated 9 out of 10 by C.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

You have friendly staff. The is very helpful, but let’s you make your own decision.

Report a concern   October 31, 2025 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service advisors work with you on what is needed.


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