Customer Testimonials
The service guys were amazing!
I like Justin Tilley. He is the best service personnel that you have.
Great service and really Nice place to wait . With Nice People to !
Alexis Holland has been the greatest help! I would recommend just because of her. She’s been open and honest both times we had an interaction.
I thank they do work. Can get a appointment
I felt like they went the extra miles when they were servicing my vehicle. Tyler was extremely helpful and easy to talk to. Would definitely recommend him and his entire service department. Many thanks to the Don Franklin KIA in Somerset.
Staff is friendly and r very professional
Friendly and efficient.
From your customer service desk (check in) to your waiting room, Don Franklin is First Class. All maintenance that I’ve entrusted to Don Franklin technicians has been completed correctly with no issues whatsoever. Washing my truck was an extra I didn’t expect. Thank you!!
Kindness shown by the employees
Both service writers were polite and helpful.
Love Nissan products
Upfront about details
Promptness and curtesy thanks for a job well done.
Scheduling and service was great.
Great people
Friendly efficient service.
Great staff
Very responsive, reliable and trustworthy.
You back them up and make it right when there is something wrong
Promptness with appointments. Courteous service
I like that they honor their agreement to do a free oil change because we bought our car there and I like the salesman Frankie who we bought all my cars from five of them total
Service dept keeps you informed about progress with your vehicle
Good service, quick in and out and has a good coffee station.
Fast, efficient and friendly service.
People are friendly and professional
You have to keep an eye on them. Last time they charged me double for the service.
Great price and kindness
Very quick service and always get same day service
Easy drop off, scheduling updates on progress and suggestions on preventive maintenance. Working with service provider is always seamless courteous and professional.