Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 29, 2026 — Rated 10 out of 10 by Kristy Powers Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly. Great atmosphere. Service department always willing to help.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Shelley Gover Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly fast and efficient

Report a concern   July 29, 2026 — Rated 10 out of 10 by C.B.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and efficient.

Report a concern   July 29, 2026 — Rated 9 out of 10 by K.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick

Report a concern   July 29, 2026 — Rated 10 out of 10 by David Miller Don Franklin Bardstown - Service
What do you like about our products and services?

They done a great job with the oil change!

Report a concern   July 29, 2026 — Rated 10 out of 10 by J.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to get in for service
Friendly

Report a concern   July 29, 2026 — Rated 9 out of 10 by R.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love the atmosphere very fresh and do a great job with the customers I would tell everyone about you all do great job on my car

Report a concern   July 29, 2026 — Rated 10 out of 10 by Mia Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

the service guys are very kind and efficient 10/10

Report a concern   July 29, 2026 — Rated 10 out of 10 by G.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick service

Report a concern   July 29, 2026 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug in service was phenomenal! Friendly, helpful. I felt fairly treated. Highly recommend.

Report a concern   July 29, 2026 — Rated 9 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is always very friendly and helpful

Report a concern   July 29, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The guy who handled my service at the desk i think his name was Jacob he got me in and out fast was friendly and approachable so there wasn't that awkward moment you have with some service people lol. He answered all of my questions and honestly it was a very pleasant experience. Will come back for future oil changes based off this experience

Report a concern   July 29, 2026 — Rated 10 out of 10 by M.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Services are on time and performed quickly. All work needed to be completed is made aware upfront.

Report a concern   July 29, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Not pushy and great deals!

Report a concern   July 28, 2026 — Rated 10 out of 10 by Vernon Ritchie Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Detailed breakdown of the service that was done, and a window that you can actually see it being done, and sometimes get a free was

Report a concern   July 28, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is well organized and well run. They are always ready for me when I arrive and the information and updates they provide are always timely and informative.

Report a concern   July 28, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Professionalism

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Respectful honest up front and go out of there way to get you the best deal and approved

Report a concern   July 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Priced fare and friendly

Report a concern   July 28, 2026 — Rated 10 out of 10 by Linda Byrd Don Franklin Somerset KIA Service
What do you like about our products and services?

Reasonable prices and friendly and fast

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly and helpful

Report a concern   July 28, 2026 — Rated 9 out of 10 by William William White Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

like Nissans, good service at competitive price, friendly employees

Report a concern   July 28, 2026 — Rated 10 out of 10 by John Turner Don Franklin Campbellsville Service Department
What do you like about our products and services?

I value the ease of scheduling our vehicles service maintenance and the courteous, professional folks managing the entire process. Our family purchases all vehicles from the Don Franklin Family of dealerships and has for over 20 years!

Report a concern   July 28, 2026 — Rated 10 out of 10 by E.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

ralph and parker best thing u have going

Report a concern   July 28, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service.

Report a concern   July 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, keep you informed

Report a concern   July 28, 2026 — Rated 10 out of 10 by Joe Sterns Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Excellent team great job love the suv

Report a concern   July 28, 2026 — Rated 10 out of 10 by Gary Williams Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

They work with me and got me to the price that I wanted to be at and the payment that I wanted

Report a concern   July 28, 2026 — Rated 10 out of 10 by Lance Horn Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the great service, professional, no pressure, no hassel. This is our 2nd purchase at Don Franklin. Thank you Jill, MJ, Eric and Steve.

Lance & Carrie Horn


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