Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 28, 2026 — Rated 10 out of 10 by Charlotte Davidson Don Franklin London Ford - Service
What do you like about our products and services?

People are friendly šŸ˜and I donā€™t wait too long!
Report a concern   March 28, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Our salesperson Catarina is the best. We have purchased several vehicles from her now and we are always amazed!
We own two GMC vehicles and have always had great results. Would like to see Don Franklin GMC in Corbin or London!

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.D. Don Franklin Monticello Sales
What do you like about our products and services?

All top notch
Report a concern   March 28, 2026 — Rated 10 out of 10 by Carlos Hicks Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are fast, nice , treat like family.

Report a concern   March 28, 2026 — Rated 10 out of 10 by H.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everyone is extremely nice and pleasant understanding and willing to work with you as much as I can.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Bernice Bolin Don Franklin Somerset KIA Sales
What do you like about our products and services?

Like the friendly sales people and how quick I was gotten through the process.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Rodney Turpin Don Franklin Campbellsville Service Department
What do you like about our products and services?

First class, professional customer satisfaction guaranteed!!

Report a concern   March 28, 2026 — Rated 10 out of 10 by B.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Like the selection to choose from. Friendly staff

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very good service and courtesy was excellent, I will buy my next truck there as well.

Report a concern   March 28, 2026 — Rated 10 out of 10 by K.T. Don Franklin Auto
What do you like about our products and services?

You do all you can to help your customers

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.O. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia products are reliable. Out of most that I have owned, I have driven them for over 13 years each.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Great sales people great service. They really take care of their customers.
Report a concern   March 28, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff are always willing to help you. Adam the GM is always kind and willing to talk with me.
I can call athe service department and chat with Justin Tilley or one of the others to help if I have a question on the road about my vehicle.
Gerald Spradlin and the other in parts help me when I add personal things to my car.

Always a pleasant experience.
Report a concern   March 28, 2026 — Rated 10 out of 10 by Sheila Maddox Don Franklin Campbellsville Service Department
What do you like about our products and services?

It's a wonderful family atmosphere and everyone is so helpful.

Report a concern   March 28, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We just bought a Kia sportage yesterday and we love it!

Report a concern   March 28, 2026 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick, people are nice, and prices are reasonable

Report a concern   March 28, 2026 — Rated 10 out of 10 by Terry Gordon Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fair price and easy to schedule.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Brenda Gaudet Don Franklin CDJRF Sales Department
What do you like about our products and services?

I found exactly what I was looking for. My sales person Tyler and the whole team made this process easy..

Report a concern   March 28, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone is very professional and polite and considerate
Report a concern   March 28, 2026 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and products!

Report a concern   March 28, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service
Report a concern   March 28, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

It was easy to get an appointment.
Report a concern   March 28, 2026 — Rated 10 out of 10 by William Hall Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick perfect service. Jennifer did great
Report a concern   March 28, 2026 — Rated 10 out of 10 by D.B. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Very friendly and helpful
Report a concern   March 28, 2026 — Rated 10 out of 10 by A.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Get in quickly and have great service workers. Zack was very friendly and helpful.

Report a concern   March 28, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Professional and friendly service dept.
Had appt and they took me in on time and completed in timely manner.
Report a concern   March 28, 2026 — Rated 10 out of 10 by T.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Every single employee I spoke with was Super nice. I needed an oil change but didnā€™t have an appt because I travel all over and never know where I will be until the night before or how long I will be there. They worked me in with a smile.

Report a concern   March 28, 2026 — Rated 10 out of 10 by A.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Process was quick, and experience was a pleasure.
Report a concern   March 28, 2026 — Rated 10 out of 10 by F.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good quick friendly service in the car wash was great too
Report a concern   March 28, 2026 — Rated 10 out of 10 by N.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make an appointment. Prompt service.


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