Customer Testimonials
Knowledgeable and dependable service. Staff is very courteous
I love my 2022 Nissan truck.
The service department did and excellent
job on my oil change and tire rotation.
Service is amazing
Nice vehicles with great service
Convenient and dependable
Service has kept me informed about my vehicle
Service is quick and DF stands behind what they do.
Always service my car to my satisfaction
Very professional
Very friendly staff ! Great service!
People and promptness of their service
Mr. Adam Capps was beyond helpful with everything I needed, went above and beyond to get my the car I needed. Was just so impressed with everything!
Don Franklin Glasgow has the nicest, courteous and friendliest people in there service department. Im a truck driver. I make an appointment, leave my truck overnight, pay over the phone the next day and pick it up when I get back in town. My vehicle service couldn't be more convenient.
Very good customer service and nice waiting area.
Also, car are was returned very clean
Had a appointment and they got my vehicle in quickly
The people at the front desk who take the appointment. They are very professional and courteous
Great service peanut was awesome to work with
Love our Kia Telluride. Drive an hour from Richmond bc the service department is fantastic.
Always quick with servicing my vehicle, very reasonably priced and staff is very helpful and friendly
Service dept used to keep me informed on the status of my vehicle the last visit for a electric seat was in shop over two days finally stoped by was completed the day on my appointment day 2 days earlier
Prompt appointment and fully explained what was done to resolve the issue.
Try helpful team my
Great Service manager
Great Service
Great store manager
Very helpful and friendly
Great Service writer,s
If they don't perform they don't seam to stay long.
I am very happy with the London store
I purchased all my auto's from Don Franklin family because of your London service.
Thanks.
I receive good phone service when I call, and Eddie has Great commercials on the phone.
Continue your auto's service and I will continue dealing with you people.
Thanks
Honesty
I own a Silverado and a Nissan that I purchased from you. I have taken them in for routine maintenance and your service department has been excellent.
My salesperson for each of my vehicles has been excellent. Stacy Manning. When I’m ready, I will do a trade and ask for Stacy. I have only been living in Kentucky for less than 3 years. I did not know Stacy before. She knows the vehicles well.
The service department is always quick and kind.
Once a jeep fan always a jeep fan
Great service & communication.
Work done in a timely manner. Courtesy by all workers.
I didn't have to wait to terribly long they were very kind took me in and sat me where you know in the waiting room there and they just did a great job and I was very happy Nice friendly people I appreciate them I'll be there for my stuff you just don't have to worry.