Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 19, 2025 — Rated 10 out of 10 by Bobby Keys Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and friendly service

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Thank you all for everything!!!

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Service was great and efficient, a lot of vehicles to choose from

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.O.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kind and efficient

Report a concern   September 19, 2025 — Rated 10 out of 10 by Allan Crain Don Franklin Somerset KIA Service
What do you like about our products and services?

The Dealership is immaculate and the service is prompt, professional and friendly. I'm 85 and this is the dealership ever.y

Report a concern   September 19, 2025 — Rated 10 out of 10 by Helen Rivera Don Franklin Auto
What do you like about our products and services?

Your dealership was very easy to negotiate with and transparent about the pricing. Also very accommodating on helping us to be able to pick up our new car.

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service specialist keeps us informed.

Report a concern   September 19, 2025 — Rated 10 out of 10 by N.L.I. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The people are nice and helpful

Report a concern   September 19, 2025 — Rated 10 out of 10 by F.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Every thing friendly people quick service and takes good care of customers

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Nice and very helpful

Report a concern   September 19, 2025 — Rated 10 out of 10 by J.T. Don Franklin Monticello Service
What do you like about our products and services?

Friendly staff

Report a concern   September 19, 2025 — Rated 10 out of 10 by J.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great products, Great service

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.J. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They were very fast and very nice

Report a concern   September 19, 2025 — Rated 10 out of 10 by Lisa Fight Don Franklin Somerset KIA Service
What do you like about our products and services?

All three or four times that I have purchased a vehicle from Don Franklin. It’s always been amazing service. This last time buying my 2025 Kia Telluride EX. I visited the car lot several times before deciding to purchase. Hayley sales person, did an excellent job explaining all of the safety features. How to navigate the touchscreen. She was very supportive of me having my children there to see if the vehicle would fit their needs as well. She was very understanding when I left., but was super excited when she saw me come back the next week. She still explained everything to me again answer the questions that I had. She was very patient and understanding. Even after I purchased my vehicle, she helped make the arrangements to have the side steps put on. She was also very helpful to find my wallet that I left in my trade in car. I would recommend Don Franklin to anybody that is looking for excellent customer service and amazing products.

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great salesman service

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service for regular maintenance and recall was great.

Report a concern   September 19, 2025 — Rated 9 out of 10 by J.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I really like Nissan products. The service desk is always friendly

Report a concern   September 19, 2025 — Rated 10 out of 10 by G.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Availability

Report a concern   September 19, 2025 — Rated 10 out of 10 by Tara Lee Don Franklin Auto
What do you like about our products and services?

Quick and easy to book an appt.

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great sales staff and Don Franklin warranty are the best in the business!

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quality service department, friendly, genuinely caring about the customer.

Report a concern   September 19, 2025 — Rated 9 out of 10 by A.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Helpful friendly staff

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Speed of service and ease of getting an appointment

Report a concern   September 19, 2025 — Rated 10 out of 10 by M.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Appointment was met and the work was completed in a timely manner.

Report a concern   September 19, 2025 — Rated 10 out of 10 by N.O. Don Franklin Monticello Sales
What do you like about our products and services?

Great to talk too lots of vehicles

Report a concern   September 19, 2025 — Rated 10 out of 10 by Matthew Mudd Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kanon and Trevor were fantastic to deal with. We finished 90% of my deal through a short phone call and a few text messages. I came the next day to finish it and was only there an hour or so. They were professional, and efficient. I appreciate you guys!

Report a concern   September 19, 2025 — Rated 10 out of 10 by W.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good experience

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always reliable!!

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt service, great team, clean work area. Services are correct and on time. Great management.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Terry Zimmerman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great and quick service.


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