Customer Testimonials
The employees were helpful and kind
Products reasonably priced with quality.
Service is outstanding with communication progress for vehicle. Appreciated details anytime need to replace parts.
I am very very happy with my new car and Adam was amazing he went above and beyond with his helping me gather everything right. Thank so very much Adam
The service men are very kind and great all around. The whole team at the company has been great so far.
The friendley service people and hard work.
Service is rendered in a reasonable time. Service attendants are knowledgeable
Very friendly and personable. I felt important. Tyler was very friendly and escorted me to the lobby and back to my car. They did my oil change and washed my car as well. I also saw Cindy who sold me my car. She remembered me and asked about a problem I had had when I first bought my car. They seem to really care about their customers and it's very refreshing in a world that lacks customer service. I would recommend Don Franklin to everyone.
The service people were respectful and did a good job.
Factory parts , friendly service, quick turn around time
I can't give you much information since I only had my oil change and maintenance once. I was well please with the service. The people working there was very nice and very helpful with my questions had ask.
The service was great
Truck is great. Has all the stuff in it that I wanted. Chris was very nice and helpful.
Always good to see what is available.
Ease of scheduling and communication. I had several different services that needed to be completed and they were able to get everything taken care of within a timely manner.
Courtesy and thoroughness.
You’re quick and precise, very informative. Very polite.
Great vehicle,Great service!! And Adam Capps is THE MAN!!!
Friendly staff
Everything! Very fast service! Great experience!
The fact they discussed things with you.
👍
We were treated very good. Everyone, especially Connor, was polite and respectful, not pressuring us. We never dreamed to get this good of a deal. After making our decision when we returned home, Connor had the Pathfinder delivered right to our front door, two and a half hours away.
Great service staff. Had oil change,tires rotated, factory recall. Reasonable time job was done. Love the new place!!
Short wait time
Professional and efficient. I’ll be back.
New building No Coffee for the waiting area for clients waiting to get car serviced??
No car wash when getting car serviced No longer?? Sad....My first experience in the new building was disappointing.....I hope this isn't the standard going forward, if it is the client experience is far from being a family experience that I experienced in years past.
They were very helpful and courteous.
Wide variety
Stacy takes all the time I needed to answer all my questions.
Everyone is nice and I always get fast service!