Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly sales and service teams, always greeting with a smile and doing their best to fit our needs.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Emily Raisor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service advisors at the font desk always make the experience enjoyable, Jennifer is fantastic!

Report a concern   September 19, 2025 — Rated 10 out of 10 by Ronda Welch Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff is always polite.

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Pretty well straight up

Report a concern   September 19, 2025 — Rated 9 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie in customer service auto is wonderful she went above & beyond during a holiday week to get me in when my battery wasn’t working

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.H. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and fast service

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

How they treat their customers

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Customer service is very good… Personal touch… And very competent employees…

Report a concern   September 19, 2025 — Rated 9 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service!! Personable!!!!

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly staff. They have my best interest at heart. Fair pricing. Easy to schedule.

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Reliable service

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Exceptional customer service with qualified service technicinas at competitive pricing.

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

The friendly salesman! Very helpful.

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, knowledgeable, reasonable prices.

Report a concern   September 19, 2025 — Rated 10 out of 10 by John Shugars Don Franklin Russell Springs Service
What do you like about our products and services?

Very astute employees, very knowledgeable and cordial…

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.N. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Knowing that Steven Fields works there I know my truck would be taken good care of and everything done correctly.

Report a concern   September 19, 2025 — Rated 9 out of 10 by R.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

First visit N/A

Report a concern   September 19, 2025 — Rated 9 out of 10 by T.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The call after service.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Sanatan Regmi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice and respectful behavior of the front desk

Report a concern   September 19, 2025 — Rated 10 out of 10 by Jason Putman Don Franklin Ford - Service
What do you like about our products and services?

Fast service and reasonable prices on parts.

Report a concern   September 19, 2025 — Rated 9 out of 10 by S.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Staff is Courteous. Waiting room comfortable. Price reasonable.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Linda Bryant Don Franklin Somerset KIA Service
What do you like about our products and services?

Great friendly service.

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Don Franklin won my future business. I had the best experience that I have ever had buying a vehicle recently and it’s due in large part to the friendly staff. Tommy went above and beyond to make the process stress free and I will be recommending him in the future.

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional people, taking my request for service and the service completed by your technician

Report a concern   September 19, 2025 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly staff

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very knowledgeable and polite

Report a concern   September 19, 2025 — Rated 10 out of 10 by L.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great service and friendly staff always go above and beyond too make the customer happy.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Danielle Michaels Don Franklin Somerset KIA Sales
What do you like about our products and services?

The friendly service and willingness to listen to our needs was top notch. Everything was handled with a smile and excellent customer care.

Report a concern   September 19, 2025 — Rated 9 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Not a long waiting time

Report a concern   September 19, 2025 — Rated 10 out of 10 by Rebecca Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always friendly and fast service.


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