Customer Testimonials
Very friendly and everyone eager to help, and explain what they done ✅
I had to visit Don Franklin CDRJ when the battery failed on my 2024 Ram 2500 6.4. I was visiting from South Carolina and was in a hurry - they got me right in, identified the problem, offered me an OEM solution which was great but expensive and then offered a less expensive alternative. In and out in no time. I’d like to thank the Service Manager Nathan and my advisor (I believe his name was Jacob). I wish more dealers were like this one. Thanks to all.
Quick and friendly staff
I bought my 2022 Rogue at Gates Nissan in Richmond, KY, I had a couple of bad experiences trying to get my car serviced at Gates, and that’s the reason I came to Don Franklin. I have been pleasantly impressed with Don Franklin and will continue to do business with them.
Very friendly and plenty of stuff to choose from
very friendly comfortable place to wait everything explained
Very friendly
Timely. Never have to wait and the job is done in the alotted time they quote me. Everyone is friendly
Good service and it was fast and friendly worker
The workers are respectful and get the job done. No complaints
The service department is the best!
not been involved long enough to know
The helpful staff who go over and above their helpfulness
Helpful service people
I love that they remind me by text. The service department is always very helpful. I never have to wait very long. Awesome place !
Your people being honest
Fast friendly service! Very thorough!
Fast professional service. Friendly and knowledgeable staff and very competitive on cost
Great Customer Service.
I’m always able to schedule at my convenience and they get the job done quickly and efficiently.
Can’t beat good service with a free hotdog and popcorn!
Friendly and accommodating staff
Timely service!
Reliability.
I appreciate that you guys were so quick to find out the issue.
Scheduling an appointment for auto servicing, check and oil change is easy and convenient. The auto service, oil change and tire rotation was completed in a timely manner. The waiting time was not too long. The waiting area is nice and spacious with a TV and magazines. The customer service employees are nice and helpful. The email reminders for auto service are helpful information. The price for the auto service, check and oil change is good and reasonable. The Don Franklin Auto is in a convenient location in Bardstown. Thank you!
Zeke Turner was was very helpful and easy to work with. I had a car delivered to North Carolina, and it was as advertised.
Jordan was very knowledgeable and friendly.
Jason, Adam, and Bobby were wonderful to work with. They made me feel at ease and explained everything very clearly.
It's quick and convenient....