Customer Testimonials
Jen in the service department is always so helpful and friendly. She’s amazing
Everything went well, I was satisfied no problems!!
Very courteous and even though I drive a Ford the GMC dealership gladly services my vehicle
They got it done and was very friendly.
Wonderful salesman Justin Allen went above and beyond to make the purchase of my new Ram 1500 a wonderful experience.
Quick, professional and friendly service. I’m always satisfied
Provides pick up and drop off for service forcustomers
Your service department is very efficient. Highly recommend.
I was not happy with the salesman who leased me the car. After the sale he was no help to me at all with issues. Would think twice before leasing or buying another car there I’m sorry to say.
You guys always treat me good.
Good service people. Good sales people.
Glad to have the Dealership in Monticello.
Debbie is wonderful and very friendly
Kindness, comfortable, and fast service.
Awesome service and friendly staff!!
Always personal attention from your team.
They get you in and out in a timely manner, and do a good job!
Professional and timely service.
The service department keeps me informed of any potential issues during the service appointment. Service has been timely and efficient.
All employees have been professional and respectful. I know that I may have silly questions about my car, but I have ALWAYS been treated with honesty and consideration.
Entire staff out to help you have a comfortable stay and meet your needs while your car is being worked on and keep you updated on the work progression.
Very friendly and helpful staff!! I love my car!!
The staff are very e knowledgeable and friendly. The new building is very nice and comfortable.
I also appreciate the coupons as they are very helpful when you're on a budget. Thanks again.
Andi was great to deal with and helped with finding a car my wife wanted. She even found a different color at another location and had it drove to Etown for us to look at. We ended up purchasing it! Would definitely recommend Don Franklin in Etown!
great staff and products
Friendly and personable staff. M.J. Carpenter is the best!! He always goes the extra mile.
I think it’s an awesome dealership. Seems like great people are working there willing to help you in anyway they can.
Don Franklin Chevy GMC always does a great job on my routine maintenance.
Oil change was done in a timely fashion.
Paul is the best. He worked with me to get me into i think the best vehicle ever. Service department is awesome as well. And special thanks to the gentleman who took time out in the beginning of a ice storm. Don franklin team thank you so much and I will be sending my family and friends your way
Very helpful and finding the car I wanted with the financing options I wanted
I love our Hyundai Sonata. It has a lot of room and it’s comfortable ride. The starter went out. Hyundai service got right on it. Had it fixed within a day very fast service
Really nice cars I love mine