Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly, cooperative and good at what you al do.

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people are very nice and helpful and service was speedy but though!

Report a concern   September 20, 2025 — Rated 9 out of 10 by Brian York Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional, quick to get to my wife’s car and fixed it Great job. Thank you!

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and accurate service.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Dorothy Tingen Don Franklin Burkesville Service Department
What do you like about our products and services?

Kind,, efficient and very good

Report a concern   September 20, 2025 — Rated 10 out of 10 by Kelly Anderson Don Franklin Burkesville Service Department
What do you like about our products and services?

You always get the job done promptly and always check with me before adding anything to the work order

Report a concern   September 20, 2025 — Rated 9 out of 10 by R.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good turn around.

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

They were prompt & very friendly

Report a concern   September 20, 2025 — Rated 10 out of 10 by Teresa Kidwell Don Franklin Bardstown - Service
What do you like about our products and services?

The new car I bought at Don Franklin Bardstown Chev. Buick is really nice, a 2024 Kia Forte. The auto drives very well and looks very nice. The people who work at the company are courteous and very nice. I took the car there on Tues., Sept. 16 for an oil change and inspection. The waiting area is nice with a snack area and coffee, and a TV to watch while waiting. The service on my car did not take very long and was done in a reasonable amount of time. The price was reasonable and not too expensive. Thank you.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Tony Lyle Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fast and efficient

Report a concern   September 20, 2025 — Rated 9 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Reliability

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality service

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Explain things well and friendly service people.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service department. It was my first time there and the department was well staffed and professional.

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick Service nice place to wait very polite employees

Report a concern   September 20, 2025 — Rated 9 out of 10 by W.C. Don Franklin Auto
What do you like about our products and services?

Good service department,friendly staff

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.M. Don Franklin Ford - Service
What do you like about our products and services?

Great experience with our F150 purchase

Report a concern   September 20, 2025 — Rated 10 out of 10 by L.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Chris was very friendly and efficient. My car was serviced quickly. The complimentary multi-point inspection was explained to me, highlighting some areas that might need to be serviced during my next visit. It was reassuring to know that my car was in good hands.

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was good. Waiting area was comfortable.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Patricia Rednour Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything. Staff is polite. My car is done in a timely manner. Also I get to see the new vehicles. Thank you Nissan

Report a concern   September 20, 2025 — Rated 10 out of 10 by Frankie Nunn Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional and the Service Writers are very timely and helpful.

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and courteous.

Report a concern   September 20, 2025 — Rated 10 out of 10 by David Ball Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very good service friendly

Report a concern   September 20, 2025 — Rated 9 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service area very clean and waiting area comfortable. Everyone professional. They didn’t try to sell me something I don’t need.

Report a concern   September 20, 2025 — Rated 10 out of 10 by L.T. Don Franklin Auto
What do you like about our products and services?

You don’t push me to buy something or have something done that’s not absolutely necessary.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Dan Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, efficient service with knowledgeable staff who always inform me of what services they will be performing and the cost.

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very outstanding and friendly service people you can depend on getting the job done right haven’t had a issue yet.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Thomas Wright Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You do what I ask, then washed the wife’s Jeep.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, courteous


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