Customer Testimonials
Ford/Lincoln parts and trained technicians. Friendly service desk workers.
Very friendly and they make sure you are completely satisfied with your service !
Prompt, professional & courteous .
Efficiency and friendly employees.
They are good at answering all my questions & concerns about my vehicle since it’s been there for awhile now..
Honest, friendly, prompt. When I drive away I don’t have a problem.
Friendly prompt service answers questions as needed
Oil change took way too long
The service is the best around!
Get good service an the price is no higher than anyplace else
Always receive quality service at a fair price!
I impressed with the change in ownership, it shows in the customer service offered now.
Love the friendly atmosphere and eagerness of every employee to make sure customers are taken care of. We were asked countless times if we needed anything while we waited for my vehicle.
Also efficient
Friendly and fast!
Friendly staff and professionalism.
Always great service
Friendly fast service
Customer relations and fairness
Daryl was very knowledgeable, friendly and a pleasure to work with, we would definitely work with him again in the future.
NA
My salesman was very nice and helpful but felt a little pushy.
Yes
Jacob was personable and knowledgeable, job got done quickly. Made me feel like they’re on it and they were.
Scheduling services is easy . Y'all are quick and reliable and always nice and helpful.
Great service they have been good to us throughout the years stand behind the vehicles
Long lasting
Friendly customer service.
Accommodate service times to work with personal schedule.
They handled an emergency repair for me without an appointment! Jacob Webb and David Irvin were very efficient and nice to work with! Yes, i will recommend to everyone! Service/parts costs were very reasonable!
Great customer service! The staff always go the extra mile with everything we need. I have never been to a dealership as great as the Monticello Don Franklin! Way to go team!!!