Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 21, 2025 — Rated 10 out of 10 by R.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

U tried

Report a concern   September 21, 2025 — Rated 9 out of 10 by N.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy to schedule, friendly, quick service. Also very clean and comfortable waiting area.

Report a concern   September 21, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Top quality at affordable prices. Came in for oil change and left with a car. Brad Lovitz is one of your best sale resources.

Report a concern   September 21, 2025 — Rated 10 out of 10 by K.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Best service and price - very competitive with local products. I always use Don Franklin for my Rogue. Love the coupons you send, too!

Report a concern   September 21, 2025 — Rated 10 out of 10 by N.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Your staff does a super job Very knowledgeable and courteous

Report a concern   September 21, 2025 — Rated 10 out of 10 by L.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything

Report a concern   September 21, 2025 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of making service appt.
Nice waiting room
Jennifer is a pleasant, competent service writer

Report a concern   September 21, 2025 — Rated 10 out of 10 by Mary Dotson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Jarrett is always professional and does an awesome job making sure my vehicles are taken care of. He listens and does his very best to answer any questions I have, if he doesn’t know, he will find out! Great customer service and that is why I keep using Don Franklin, Campbellsville.

Report a concern   September 21, 2025 — Rated 10 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They have treated me like I was very important

Report a concern   September 21, 2025 — Rated 10 out of 10 by L.V. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Stacy manning was awesome very friendly and got us everything we ask for she was on top of everything as well as John jones do a great job of explaining all the paperwork and warranty great people all the way around would highly recommend recommend this place and look forward to to doing business in the future thank you very much don franlin

Report a concern   September 21, 2025 — Rated 10 out of 10 by A.C. Don Franklin Monticello Service
What do you like about our products and services?

Fast and friendly service. Thank you

Report a concern   September 20, 2025 — Rated 10 out of 10 by R.F. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service and great deals

Report a concern   September 20, 2025 — Rated 10 out of 10 by Carolyn Ward Don Franklin London Ford - Service
What do you like about our products and services?

I have always had very very good service from don franklin ford whether just an oil change, brakes replaced, new battery or a seat belt replaced they have always treated me we respect and be very professional. I will always have my vehicles serviced at don franklin ford if at all possible. I drive a Toyota but they have always serviced it.

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to get in and reps are easy to deal with

Report a concern   September 20, 2025 — Rated 10 out of 10 by Kevin Easton Don Franklin Campbellsville Service Department
What do you like about our products and services?

All employees are excellent
Repaired my car in half the time they thought it would take as I was there waiting
Beautiful building
Thanks very much

Report a concern   September 20, 2025 — Rated 10 out of 10 by Vickie Phelps Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The communication.

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.T. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and warranty!

Report a concern   September 20, 2025 — Rated 10 out of 10 by Justin Dick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Grady kreuger is top notch!

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They are efficient in their work

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.K. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendliness promptness.

Report a concern   September 20, 2025 — Rated 9 out of 10 by J.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly and willing to help with any issues

Report a concern   September 20, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly fast great job.

Report a concern   September 20, 2025 — Rated 9 out of 10 by Norman Lowe Don Franklin Somerset KIA Sales
What do you like about our products and services?

I like the cars but without a CD player
I would never buy one.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Marilyn Cox Don Franklin Somerset KIA Service
What do you like about our products and services?

Courtesy no pressure from salesman try to help me with good deal

Report a concern   September 20, 2025 — Rated 10 out of 10 by Andrew Delgado Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast affordable service

Report a concern   September 20, 2025 — Rated 10 out of 10 by Reselute Reselute Opperations Don Franklin Ford - Service
What do you like about our products and services?

Quick and fixed

Report a concern   September 20, 2025 — Rated 9 out of 10 by A.P. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

All good. Trey was great!

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always get me in and on my way quickly!

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

First time——we will see.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

on time and fast


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