Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 24, 2025 — Rated 10 out of 10 by C.J. Don Franklin Auto
What do you like about our products and services?

Very helpful in buying a car, and working to get you the right vehicle and making sure you are satisfied with your purchase. Service is second to none. They schedule your service at the most convenient time for you, and work around your schedule to make sure you are not inconvenienced. The staff is top notch, and over all the years, I have never found another car dealer that treats me like family like Don Franklin Dealerships do.

Report a concern   November 24, 2025 — Rated 9 out of 10 by E.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Same day service with a smile

Report a concern   November 24, 2025 — Rated 10 out of 10 by T.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ease of purchasing, laid back nature of sales reps, low cost of maintenance, fair trade-in values

Report a concern   November 24, 2025 — Rated 10 out of 10 by Michael Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

⭐️⭐️⭐️⭐️⭐️
I recently had my oil changed at Don Franklin Nissan, and I couldn't be more satisfied! The staff was incredibly friendly and attentive, making the whole experience pleasant. The speed of service was impressive; they got me in and out quickly without sacrificing quality. The service analyst went over my car in great detail, explaining what would be needed in the future without any hard sell, which I really appreciated. I would 100% recommend Don Franklin Nissan to anyone in search of a Nissan vehicle. Their customer service truly goes above and beyond!

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Wife loves the car. The salesman was a very polite and courteous and professional easy to work with.

Report a concern   November 24, 2025 — Rated 10 out of 10 by K.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Every one was helpful very friendly. Quick to answer questions. Would recommend to anyone.

Report a concern   November 24, 2025 — Rated 10 out of 10 by B.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

everyone was nice and friendly. Ralph was great and really took time to work with us!

Report a concern   November 24, 2025 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly staff and fast service. Kori & David are the best !!

Report a concern   November 24, 2025 — Rated 10 out of 10 by Mark Farris Don Franklin Campbellsville Service Department
What do you like about our products and services?

On time appointments , polite and friendly crew

Report a concern   November 24, 2025 — Rated 10 out of 10 by Johnny Flatt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was I. And out in with no issues at all fair price.

Report a concern   November 24, 2025 — Rated 10 out of 10 by G.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Had the vehicle I wanted on order gave me a fair price on my trade in very pleased

Report a concern   November 24, 2025 — Rated 10 out of 10 by Jonathan Upchurch Don Franklin CDJRF Sales Department
What do you like about our products and services?

Cody treat you with respect and as if you’re a brother or a family member

Report a concern   November 24, 2025 — Rated 10 out of 10 by Kathy Conner Don Franklin Burkesville Sales
What do you like about our products and services?

Seems to care about fitting your needs

Report a concern   November 24, 2025 — Rated 10 out of 10 by Charles Brothers Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Great service and good product.

Report a concern   November 24, 2025 — Rated 9 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   November 24, 2025 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are fast friendly and thorough

Report a concern   November 24, 2025 — Rated 10 out of 10 by Steven Cundiff Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I have always driven a Ford and have never had any major problems with them whatsoever. My son-in-law works for Ford in Louisville, Kentucky and that just makes buying the Ford that much easier. Don Franklin is a dealership with a fantastic reputation, and I will stay with that as long as I can.

Report a concern   November 24, 2025 — Rated 10 out of 10 by Benjamin Martin Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and fast customer service provided by Alexis and Andy.

Report a concern   November 24, 2025 — Rated 10 out of 10 by V.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

fast and friendly service

Report a concern   November 23, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly environment, quality service in a timely manner.

Report a concern   November 23, 2025 — Rated 10 out of 10 by S.B. Don Franklin Auto
What do you like about our products and services?

Oil change

Report a concern   November 23, 2025 — Rated 10 out of 10 by H.K. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Both product & service is the best! P
Plus family atmosphere.

Report a concern   November 23, 2025 — Rated 10 out of 10 by J.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love my 2026 rogue rock creek!

Report a concern   November 23, 2025 — Rated 10 out of 10 by V.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Everything.
Very nice and very good service.
Thank you 😊

Report a concern   November 23, 2025 — Rated 10 out of 10 by J.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Fast and professional service. Great communication through the entire process.

Report a concern   November 22, 2025 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

All service personnel are friendly and helpful.

Report a concern   November 22, 2025 — Rated 10 out of 10 by Brandy Stayton Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

My salesman Dominic Lay made me want to buy from Don Franklin. He was such a kind and genuine person. He was honest and very polite. He was on top of everything and made my purchase so easy.

Report a concern   November 22, 2025 — Rated 10 out of 10 by Patricia Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are able to work with you and give you the best deal

Report a concern   November 22, 2025 — Rated 10 out of 10 by M.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good service, knowledgeable staff.

Report a concern   November 22, 2025 — Rated 10 out of 10 by S.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, professional.


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