based on 2455 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality products with substantial warranties, and very nice people to deal with. Highly recommended!
Marcus was great -- knowledgeable, not pushing product...a great experience.
The staff is very courteous and knowledgeable and the workmanship on service work is excellent. I’ve used them several times and I completely trust them to deal with me honestly and fairly.
Great quality workout bench! The size, weight and structure are solid, the stitching is strong and looks good, the padding on the bench is substantial. And the ability to change the settings quickly and easily will make it easy to use.
I quit buying bikes from schellers because "life time service agreement" was changed to "lifetime minor adjustments sometimes"
I got free labor and paid for parts for years on all of the 6 new Trek bikes I've purchased. The warranty has been illegally changed from what is stated on all my receipts. I bought a $9000 S-works last year shortly after you guys charged me $20 to install a chain at retail price.
Fast, very reasonably priced, friendly and polite service; what’s not to love?
I’ll be back for any other issues I have.
I am always so thankful for the professionalism and machanical ability of your equipment service, espcially Dave.
Always have a good experience with service at Schellers!
Their Products are the best available only exceeded by their Service to customers.
Generous with their time teaching, fixing & helping us enjoy their bikes.
Everyone is helpful and provides good information about bikes.
Marty was exceedingly kind a gracious in helping my daughter with her bike that needed some tuning and repairs. I'm so grateful!
Ample inventory of quality bicycles, knowledgeable sales staff, stellar repair shop, complimentary tune ups are icing on the cake!
Even 10+ years after the purchase, Schellers is still standing by our elliptical, coming out twice to address an issue and getting it back up and running like new. If we ever need a new bike or fitness gear, we are going to Schellers.
Quick and accurate service
Friendly service, reasonable price
Great customer service - I was at the St. Matthews location and the person helping me went above and beyond to help answer my questions. Highly recommend!
Fixed the flat tire quickly. The technician also inspected the tire to make sure it was in good shape.
They are very helpful
And knowledgeable
The bike was very well maintained. Everything from the gears to the brakes work perfectly. Well worth the investment.
Great people and service
Everything! Love my new Trek e-bike and Josh is super helpful and kind.
Efficient and friendly with the knowledge to advance my cycling experience.
Very nice, professional, efficient employees.
Seamless process.
Product Quality & Customer Service are both impeccable. Why go anywhere else?!?!
The team is very knowledgeable and friendly! They turned around my bike repair very quickly!
Convenience
The manager at the Evansville store was very helpful and knowledgeable.
Kind helpful fast
Very helpful technicians; knowledgeable and gracious to help!
My bike had an issue with the handebars and needed a tune-up. Service was attentive and fast, and Keith took care of everything. I've never had a bad experience with these folks.