based on 2073 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and good customer service
Quality products.
Employees exceptional
Andy was great. Very knowledgable. Not only fitted me for my bike, but educated me on it.
Known Andy a long time and he’s always been professional and knowledgeable in all things bike related. Reasonable prices and service and quick service times unless you’re having deal with delays on the other end or product availability . No problems I got plenty of bikes to ride!
Wonderful people and service. Always recommend Scheller's.
Good selection. Great service. Very personable and knowledgeable staff
Knowledge and service
I love the bicycle selection that Scheller’s carries. Your staff is highly knowledgeable and helpful in the bicycle selection process.
My daughter and I worked with John last summer on getting her set up with a bike for her first iron man. John was super helpful, informative and gave great advice. Customer service was incredible. This experience is why I always recommend the St Last name removed store to anyone I know who needs a buke
What I noticed about showers in Midtown when you walk in the door, they actually acknowledge you. That’s a plus thank you
Service was great. Keith is very knowledgeable and very helpful. Love my ride!
service was great.
We worked with Jesse who did an excellent and efficient job moving us through the process. We got exactly what we wanted and will definitely be back.
Fantastic communication from knowledgeable professionals. Service delivery is above expectations.
The products are of great quality and the service is awesome.
I’ve been a biking enthusiast since 2013. Carter in Evansville was very knowledgeable and helpful in my ultimate e-MTB selection. Helped me find a 50% off deal and transferred a carbon frame from Lexington store. So satisfied
When I go to Scheller's Fitness, I think their people are concerned about what is best for me over just making a sale. They answer questions and give options but their concern appears to be around what is best for me.
Absolutely the best bike shop in Louisville! Friendly , professional, and beyond helpful ! Don’t waste your time going anywhere else !
Service and knowledgeable sales professionals
Schellers assesed my needs and got my bike back to perfect working order within a couple of days.
Very friendly staff. They’re always there to help purchasing large items and advice to choose right one for you. I don’t go anywhere where else.
Prompt service. Dave Schuff arride promptly as promised. He was very respectful and competent. Got down to the problem and quickly found the issue, getting it resolved to my satisfaction.
Great service after the sale.
really appreciated the personal interaction with the guy who helped me
Great team…very service oriented and responsive. Love working with this team.
Dave is Great!
Schellers Fitness doin great service after delivery and installation new equipments. I received 2 times call make sure all equipments working correctly. Thanks
John is the best
Thank you for being there for all of us that have bikes.and you're bike mechanic knows there stuff on bikes.thank you Carl w Maertz.