based on 2232 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very courteous ,very professional, detailed explanations on every aspect of repair
Great experience. Knowledgeable and helpful staff. Quick service and reasonable prices.
Top notch quality and the best service!
This is the second large purchase we have made with Scheller's Fitness & Cycling. Their staff are very knowledgeable. I did my online homework and new exactly what I wanted to purchase. When I arrived on the floor their sales person encouraged me to try a different brand, and I was led to make a better purchase. Sometimes you need personal interaction and years of experience to guide you. This is why I use Scheller's. Plus we like the 'white glove' delivery/set up.
It's an amazing company with well-qualified people to help you.
Affordable pricing and good quality
They are.effective
To have purchased several bikes from Scheller's that were barely used and try to utilize their buyback program and offered 10% of new price was very disappointing. They also do not work on e-bikes not purchased from them, while other local bike shops will.
Working with us to get the right product in a timely manner with less hassle. delivering with them already put together.
They had plenty of great bikes to choose from. They were very patient with me trying different ones to accommodate my needs.
Needed a smoke repair. Employee was knowledgeable, friendly and handled my request.
Fast professional friendly staff always a go to when repairing my bike I highly recommend John and the boys. Thanks Matt Moreland
Staff are so friendly and incredibly helpful. Quality products
Service, experience personal, friendly
John was Very knowledgeable and Customer Oriented
One of the best people I’ve ever worked with. My Son and I had an enjoyable time Purchasing 2 units and accessories! Another Happy Customer
Thanks
First name removed
Friendly employees
Very friendly and helpful.
My salesperson, Mindy, was very helpful in finding a bike that was the right fit for me.
People are friendly and accommodating.
The product selection is vast, and the customer service is excellent.
Josh is a very nice guy and helped guide me to make my bike good as new
Friendly, helpful folks working there.
I’m still awaiting my delivery of my NuStep. The service I received in the store was excellent.
I love the e-bike I purchased. Sales team was great.
Patient, polite staff.
Experience, great service.
The customer service and their knowledge.
Quality of products and very professional service! Thank you
The products carried by Scheller's are top-notch. The salespeople are knowledgeable and extremely helpful without being pushy. We bought a treadmill; the delivery people brought it in and assembled it right where I wanted it. They did not leave until it was completely to my satisfaction. I can't praise the entire Scheller's experience enough.
JOHN AND HIS STAFF ARE KNOWLEDGEABLE,EFFICIENT, KIND AND HELPFUL.I ALWAYS GO THERE AND REFER ALL MY FRIENDS TO GO TO ST.MATTHEWS SCHELLERS.