based on 2384 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had a great buying experience with Keith. Very knowledgeable and helpful recommendations in selecting a trike and accessories.
Friendly, knowledgeable on subjects and overall great customer service!
Staff was very friendly, nice and knowledgeable it’s just a pricey place.
The Trek and Townie bicycles are a great value with superior quality and with a dealership to back them up. Thank you Andy. Always there to help.
Nice fenders---Great Price---fast Shipping
Marcus was extremely helpful and patient while helping me find the bike that was right for me. I started (with my son) looking for a bike but ended up purchasing a trike. Marcus then helped me lower the seat, and remove the handle bars and front tire so it would fit in my Ford Escape. He also made sure that I knew how to put it back together. (I had assured him that I was quite handy with tools and had all the necessary ones for reassembly.) I think he spent well over an hour helping me and answering all of my questions.
I took my trike for it's first ride this morning and was very pleased with how it went. Planning on taking it out again this evening.
Every one is friendly and competent. Good products good service.
I was able to get excellent service without judgement. They were quick to look over my bike and walk me through all of my concerns. Thanks for having experienced bike professionals that are willing to listen and teach a very new rider!
I am always greeted with a smile and the service is friendly, quick and thorough.
Jason really helped me out yesterday, Wednesday 4/15! I needed my brakes and derailed adjusted. He got me in and was able to get this done for me for a really quick turn around (same day). Thank you so much for your help!
The pedal assist bike is very impressive. For those getting in to long distances riding or those riding in a group that tend to struggle, this bike gives you just the assistance you need when you don’t feel like you can push any further.
As much as I love the bike, it’s the service from the staff at scheller’s that is most impressive. They were informed, attentive and patient! I couldn’t have asked for a better encounter
Great service, staff is super! Love Clarksville Schellers. 💙
Honest, knowledgeable service….got me all squared away!
Person I dropped my bike off to was very helpful.
Every time I come in the store, someone is always ready to greet me and be of help.
Yesterday was no exception. I brought in my bike for the lifetime adjustments warranty (thank you for that warranty). While I looked at E-bikes and accessories, the mechanic was making the adjustments.
I received a lot of information from the salesman whose name I have forgotten. He checked with me a few times and answered any questions I had.
I like the personal service I get when I shop at Scheller's. They make me feel like I am their only customer.
I brought two bikes that were making brake/chain noises to Scheller's, and they fixed them both for free! One because I had purchased the bike from them a year and a half earlier, and the other because they are just nice people! I put a $20 in the tip jar, but in retrospect, probably should have tipped more!
Great and friendly service and quick repair!!!
Had them true my mtb wheels and they adjusted the bearings on my bike ready to ride now really appreciate them!!! 😅
Reliable, friendly and great service.
Scheller's associates were great to work with. They provided input and options to help us make a decision on what was was right for us and did not pressure us to make a sale. Verry helpful and knowledgeable staff.
Your staff and service
Products include everything a novice or serious bicycle rider needs. Service and associates are outstanding!
I took my grandson's bicycle to Scheller's, and they quickly repaired a flat tire while I waited.
Can't beat Trek. Service is friendly, efficient and professional. Excellent.
Efficient and fast service. And I always know exactly how much it will cost.
Service performed on time, actually sooner than originally predicted. Very professional service.
Quite satisfied.
Knowledgeable staff that helped us determine the best equipment for our needs.
Always very helpful.
Jason took care of me
Great staff. Very knowledgeable and helpful!
Excellent service, very friendly and helpful. Would rent , buy, or use bike servicing from here again!
Brought bike in for a tire repair and ready in an hour! Can’t beat that