based on 1161 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You are consistently quick, efficient and friendly
Staff is very informative and knowledgeable. They go out of thier way to help. I have always been a fan of trek so that helps.
Took a bike in that had not been ridden in years. Instead of selling me a bunch of services, they were very honest with me on cost to repair. Would definitely do business with them again
The gentleman who took care of my issue was thorough and asked many questions surrounding my issues.
Super helpful and knowledgeable staff.
Dave was very helpful, knowledgeable, and creative in helping get together what I needed. Scheller's had on hand everything I needed and put it together very efficiently.
First time there and the guy that helped me was very friendly and very helpful.
Walked right in and was greeted right away.
Very knowledgeable.
Friendly professional service. I’m not going anywhere else for my cycling services.
Always ready to help me. I appreciate the help provided and the cheerful greeting when I come into the store.
Very friendly and knowledgeable people. Completed my repair the same day. They will be where I go for future repairs.
Communication was very good on what they were wanting to do for the bicycle
Supportive no pressure environment focused on helping customers find right bike vs pushed into particular products or services. Texting the shop was an easy and quick way to get the information I needed to make an informed decision. Thank you!
When in as a walk-in and they fix my kids bike tire within 30 minutes. Great service and know they’ll take good care of you and your bikes!
I was very glad that they were willing to work on a bike that they did not sell. I was pleased with finished product, and also with the treatment I received while I was there.
Andy and the team at Schellers in Lexington have always been great. They are highly knowledgable in cycling and how to find the right fit for their clients. I have purchased 3 bikes from Andy through the years including my newest mountain bike just yesterday. I highly recommend Schellers for your cycling needs.
The products are great and the service was excellent.
Thorough job w annual maintenance with a very reasonable fee for a repair
Greg was an awesome sales person. He was never pushy and he was very relaxed and helpful. Answered all my questions thoroughly and took time with me on the test rides between sizes. Trek bike is a great bike. I have been smiling since I got home with it and during my rides. Thank you. You have a new customer for life.
Service was prompt and respectful.
The friendliness of the staff. The expertise. Nothing beats you guys. Thank you
Awesome to deal with! Great communicators! They know their stuff!!!
Staff was very helpful
Good reputation, staff and service! No need to shop elsewhere.
Great sizing for kid bikes and lots of help from staff to find the right bikes.
Knowledgeable and friendly staff.
More selection of bikes and accessories. Service great. Location great.
Very professional employees. They did a great job installing my Yamika skybox 18. 100% recommend them.
Friendly and quick service.
Very friendly staff, repair quote was spot in and work done as scheduled.
Quick and good service