based on 2013 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and helpful!
The people working there were friendly and helpful. They were quick to assist in unloading and loading my bike. They also got my tire repaired in a very timely manner.
Dave did a great job with servicing my treadmill and ease of getting an appointment
David did a great job repairing my elliptical. He was very knowledgeable, professional, and organized. He had been to my previous residence several years ago to work on it. It was good to see him again.
Staff was very knowledgeable about the treadmills who are looking at. Offered productive and helpful. Answer our questions on picking a specific treadmill. Store well organized. Scheller's has even more equipment and bicycles. Then we even realized. We appreciate Jesse and all of his sound advice on selecting treadmill.
Quality Trek products. A well trusted brand of cycling equipment. You had a shoe that was wide enough for me.
Always awesome, great customer care and service
The friendly help and knowledge of the repair man.
well, the products are great, but the biggest asset you have is the great staff. they are quick to help and got me what I wanted and, on my way, fast.
Always professional
Very friendly staff and John, the bicycle mechanic who worked on my bike, was awesome!
Skilled, efficient, and friendly
Employees were helpful and interacted with me and other customers there.
Jason was so patient and kind helping me and answering questions!
The Trek bike is as advertised: exceptional in every way. It's easy to handle, durable, and good looking!
Service was also without equal. All who work there are extremely knowledge, courteous, and eager to solve any bike problem you may have.
I cannot think of any recommendations I would give to the store owner because they check all the good boxes.
Very helpful and kind and do great work!
Schellers told me when to expect my new pump to arrive then sent a notice confirming its arrival at the store. They are always hopeful and informative.
They courteous, professional, and corrected all problems promptly. I was without my bike only two days.
I used your service for a broken treadmill. Dave was our service person. He was professional, timely, and personable. He clearly was technically equipped to evaluate the issue and recommend the proper course of action.
When I spoke with Ian for the first time, he immediately asked if I was familiar with the Octane equipment to verify I was aware of its movement pattern before I spent money on the unit. I appreciated the concern. And when we met at the store, he was very helpful, as well as follow-up by providing owner's manual electronically after the sale (unsolicited, BTW). Great service.
Brought bike in for new tube. Service quick and professional. Staff friendly and informative. Thanks. Back in spring for a bike tuneup. Happy New Year. 😁
Customer service is perfect everybody is helpful and super knowledgeable and is not pushy and allows you space to make the right ourchase
Very polite and personable, everyone there is always so nice and willing to help
Jesse was super helpful and knowledgeable!!
They answered the phone when I called. Attended to me when I walked in the door and selected the right products. Awesome customer service!
I’ve been a customer here for a few years now. I so happen to have a Trek bicycle. This location is a Trek and Bontrager shop. I like the products myself from experience with others. The product line is what I like the most in the bicycle world.
The services are just perfect. 👌
The staff are always happy to chat and help out. Anytime I’ve needed any bicycle assistance, I’ve gotten it here without a problem. I am always able to get quickly into the call queue when I’ve called. Anytime I’ve come into the shop or setup any appointments, there has never once in my experience been a single hassle what so ever. I’ve stepped into the shop on several occasions to just ask around about bicycle experiences as well as any thoughts on bicycling as I am a regular cyclist, and I’m always able to be understood very easily because the staff are all competent and knowledgeable due to experience.
Staff are always friendly with me. Just normal people who are common sense about things and decent people in general. I’m always happy to come into the shop. And I always feel good when I leave whether I purchase something or I just step into the shop to take a look and browse around or chit chat about cycling in general.
I highly recommend this location. And I hope that my review reflects well and very highly of all of the staff at this location.
Good products and great customer service. As long as I am in the Evansville Indiana region, this will be my go to shop for all of my cycling gear and needs.
Schellers had exactly what I needed to get back on the road. The staff is always friendly and knowledgeable.
staff is great
Fast, friendly service, reasonably priced
Assistance was great and knowledgeable about bike mechanics. Very helpful in evaluating my bike and the repairs that were necessary. You are valued as a customer.