based on 2417 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I paid $90 to have my bike gone over and adjusted, gears, brakes and handle bars. I was skeptical about the cost, but was assured my bike would in excellent working order. I picked it up got it home and noticed the reflector on the front handle bar was facing up and loose. I rode the bike and the chain still clattered as before I took the bike in, and shifting was sloppy as I had mentioned when I took the bike in. I'm disappointed that I spent 90 bucs and didn't receive a thorough job. I called in only to be told the person who worked on my bike was off as well as the manager. I was told to bring the bike back. I'm busy like everyone else, time is valuable. What is Schellers going to do to for my trouble if I bring the bike back?
Good communication.
Great products at reasonable prices
Love the service and products available to cyclists
You have great Mechanics and products
1st class service in every way.
Had my bike in for an tune up and repair and came back dirtier than I would like. Maybe cleaning isn't included but it should be.
Very helpful staff. will order on line for you by far the best bike shop in Lexington !!!!
Quick, responsive, reasonably priced. Will definitely be back again!
Based on my experience and the unsolicited but generous professional help of Joe today.
Great service completed quickly.
Went in for a new wheel. Quick curious service. I had some questions about one of the bikes and he took the time to answer all my questions.
Good people!
Appreciate being recognized as a good customer, appreciate the depth of experience and knowledge in all the employees
The folks here are super friendly and helpful. Always my first choice for bikes and gear!
Picked up my tire, broken spoke, and the tire was flat so within minutes he fixed it w a new inter-tube and I was out the door! Thanks so much!
My son had a "bike to school" day with his friends last week and had a fairly significant breakdown on the way to school. He called me that morning after walking his bike to school. The Scheller guys in Evansville allowed me to drop his back off that day, made some creative repairs, and and had him back on the road when school let out. I will never deal with another bike shop - these guys are the best.
Much appreciated!
Jason H.
Staff and customer service were amazing. Explanation of bike inspection and results were very thorough and easy to understand. I will be a returning customer.
i liked the used bikes
Great staff and inventory
Very convenient location. Staff helpful!
Beats buying online. I bought a kickstand and they installed it. Later I bought a couple spacers to raise the handlebars, and they installed them.
John is extremely customer focused. He understands their need, makes recommendations and is a fabulous mechanic. This is the reason I go to Schellers
Great service and knowledgeable.
The employees knowledge and enthusiasm for cycling is top notch. I will be a repeat customer for Scheller’s.
Niles Hostetler outstanding service
Great service, their staff is very professional, nice with the customers and knows a lot about bicycles. They welcome me and served quickly and I my bike was fixed and cleaned up after few days. I highly recommend this bicycle store
Great professional service and advice. Bike reset peck operating condition.
What impressed me is they fixed two spokes for $29
Very good service. Up front on the pricing and I was given a generous amount of time to pick up my repaired bike.