based on 2103 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and knowledgeable salesman. Delivery men same , very professionable young men.
Sales and delivery were great
Great team dedicated to meeting customers needs for sales and continuing service. My wife and I have recently got into road cycling and these folks have been super supportive.
Always friendly, speedy, and amazing service. Thank you!!
Service was timely. Dan was very helpful, efficient and friendly.
Kind and professional service
Incredibly fast, great communication and very personable.
Dave is first rate. He has been here before over the years . He is a good guy as well as a great technician. I know when he is here working on the treadmill the results will be really positive.
Shelly Zegart
Great Customer Service and great selection
Tune was completed two days earlier than original estimate. Great service.
The quality of the products and the old fashioned level of service that you just don’t see much anymore
Jason was great to work with. Purchased a youth bike for our granddaughter and she was thrilled.
Best customer service in town. PERIOD!
You get good service when needed.
You got it right.
Quality parts and great customer service! They work on your bicycle in the open where they will show and tell what is your problem. Great place 👌!!
friendly and helpful
Knowledgeable and friendly
Awesome customer service!
They are always so professional and helpful. We took two bikes in for spring servicing and they did an excellent job and even helped load them on our bike rack. Grateful for their wonderful service and products.
Friendly helpful service
I received outstanding service, I believe his name was Jason. He helped me choose the perfect bike, fixed me up with shoes and accessories, and had it all set up before the end of the day.
Great bike shop! Legends there!
Great service!
Friendly, knowledgeable and good service.
The closeness.
So friendly! Fit us in for a quick service. You all are the best!
The gentleman who sold me the cycle shoe covers and has helped me with many things in the past is always so kind.
Loved buying my bike at the St Matthews location and the service I’ve gotten over the years including this week! Staff very helpful and explain things very well!
Everyone there very knowledgeable and friendly. We were able to make our purchase and feel good that we had picked the correct bike for our needs. We also feel that should we have questions or concerns; we have a valuable resource for help.
Janice and Chris Meany