based on 2186 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super friendly service with no wait time. They were knowledgeable and helpful as well.
Customer service, knowledgeable and friendly.
Andy kept me informed on the progress of the repair and was completed when he got the part in the same day.
I had a bike repaired and the process was very easy from intake through the timely finished repair.
They are the industry standard for professionalism and customer support
Good selection, good service
Great customer service.
Efficient. Knowledgeable and competent. Quick. Let me know via text when my bike was ready following service.
Products and service are both great. We will continue to be customers for years to come.
YOur staff is knowledgeable, charming, and gracious
Paul and David were exceptional employees. Paul was very pleasant over the phone and very helpful in answering questions. Paul is certainly a keeper - wonderful phone skills. David was very knowledgeable and went right to work. He removed his shoes on his own. He didn’t want to track in any debris. After repairing my treadmill he cleaned up the area and cleaned the treadmill so it looked brand new. I’m not exaggerating but anyway I am a very satisfied customer. This is my second treadmill from Scheller’s.
Professional
Polite
Knows product
Friendly
Accommodating
Scheller's has treated me well for years. I'm always greeted when I come in. They always fix my bike and make sure I have everything I need for the best cycling experience.
Schellers products and services are top notch. Schellers products are the very best a person can buy. The service department and service technician Dave are very knowledgeable, helpful people and i highly recommend Schellers products and if you ever need services, they got you.
Adam was amazing!
He gave me a friendly greeting, listened to my problem, explained the needed solution, and fixed me up in about ten minutes!!
Wow!
Friendly, Efficient, Problem-Solving
Always ready to accommodate out of town customers .
The service department is easy to contact, and prompt in their replies.
Both Tracy and John were helpful in helping me find the bike rack that best fit my needs, and at a truly affordable price! The installation was simple and instructions on how to use and maintain the rack were clear and concise. I appreciate their professionalism and courtesy.
Steve Jester
Got my daughter a new bike. They were great with the fitting and product suggestions
Well known products and excellent service.
Service was very friendly, fast and competent.
Very helpful people with plenty of information on products.
They found part when no one else good!
Great group of guys
Get the right side
Carer made a real effort in helping. me with new cranks. much appreciated.
We've utilized a treadmill for several years and have had it serviced every six months. The maintenance cost is minimal and the equipment continues to operate as new, even after use by two individuals everyday. The maintenance technician is always prompt, courteous and efficient.
Thanks for your help guys
Prices seem very high
You guys did a great job and you all were about helping the customer and not about money.