based on 2455 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service Tech was awesome to include original salesperson/practice of registering my equipment because I sure do not remembering doing it when we bought the treadmill a few years ago.
The service people are friendly, helpful , and knowledgeable. Had a tire replaced in an hour!
I've had great service from the people at Shellers in Lexington, St Matthews, and Middletown!
I have dealt with Jason at your Shelbyville Rd store and he has always been so kind and helpful.
Tye employee’s expertise and knowledge of bicycles made it a great xperience
High quality priducts and great servuce.
Great products and services.
Friendly staff
Very good product
Fantastic knowledge, great service, reasonable pricing
Great service when we bought unit.
Very knowledgeable and great customer service.
you all did great, would hire you again for sure.
Staff is incredible. Very courteous and helpful.
I worked with Jason and found a bike that fit me physically. Fit what i wanted. And well within price range. He helped pick out accessories and even helped show me how to use my new car bike rack. He was fantastic
I have numerous flat tires and they always take time to get them repaired quickly
The staff was very knowledgeable and friendly!
Good people. Quick excellent work.
Thorough/patiently explain. !!!
I would appreciate ot if they would deliver it!
Very professional, knowledgeable and friendly people. Check out went very quickly. My experience could not have been any better.
Immediate white glove delivery, and super nice staff
Service call is quite expensive but great work
High quality products and excellent service!
I had a technician named Dave, who did a very good job in a quick and concise manner. He answered our questions and did not take very long to do the job. But, there wasn’t much that needed to be done. However, I wasn’t comfortable with trying to do that myself so I relied on you all and you did a great job as usual.
I received service on my Octane elliptical and Chad was great to work with and very professional.
Very helpful manager- and informative abkut diffefent profucts
Service is always great. Team members are knowledgeable and friendly
you guys have great service!! Chad is awesome
Quality store service supporting an exceptional line of bicycles, bike accessories with a top industry service department.