based on 2186 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent Customer Service.
I love my new ebike. I have been wanting a bike for awhile,and my good friend that works for Scheller's in Clarksville, In. was sharing with me information about an Ebike. After about a year of talking about the Ebike I decided to purchase one. I like it so much I purchased one for my wife's birthday. I also want to say thanks to Andy in Lexington, KY who was the one I purchased the Ebike's from. Andy is very nice and very knowledgeable of the product. Thanks Sheller's
Everybody was great and I was able to get what I needed. John, the manager at the St. Matthews location is very knowledgeable and helpful!
Great inventory of bikes and supplies. Very happy with my purchase!
Good service
Very professional and inexpensive in the world we live in with high prices.
Thanks
Friendly and knowledgeable sales and service!
You guys support an stand by your products with no hassle.Every time I brought something in the store it was taken of.
I had used bike dropped off for service and new tires. A quote was given at that time, and they came in at the cost originally quoted. Work was completed quicker than I expected. Nice people.
Service and price
Did a great job!
Great Customer Service, Good Selection, Fair Prices
Performed the repair I needed promptly and effectively.
Great personal attention from people who know and care about what they're doing!
I walked in there with a bike I just picked up and they took the time to help review and provide tips on my begginongs into biking. They told me about products but I never felt pressure to buy. I will be back in the future for services and products!
Good service
Excellent service and very knowledgeable employees.
Good service
Knowledgeable team. Good work!
Easy to get my repairs competed quickly and conveniently, at a reasonable price.
The workmen were very good at what they did. Very fast and polite.
Personal service
No pressure sales, knowledgeable staff
Very helpful
LOVED how quickly you scheduled a service call, and the technician (Dave) was friendly, completed the repair well, and explained everything to me. Thank you!
Great service, knowledgeable and friendly staff
Very timely on repair work also
The service was excellent. I had a special situation where I lost my keys to the car and they drove me to my house, put my new bike in their van and drove me back to their lot so I could pay for the bike because my purse was locked inside my car. I was so thrilled they went beyond what was expected. Jesse was the guy i dealt with and Marty drove me home and back.
Efficient I. Product manufacturing, aiding in getting bikes etc into the store from the trunk of car, got the job done quickly
Attentive and provided overall great customer service.
Associate Carter was very knowledgeable and helpful. He was very attentive to me a shopper and answered all my questions. Carter helped me get just the right bike. MRW