based on 1198 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always friendly and helpful.
Quality products and they service what they sell. Very attentive service.
Don’t seem very knowledgeable on anything other than a high end road bike or the e bikes that are being pushed so much these days..
Known Andy for years . Always knowledgeable and professional and trustworthy.
Best bike shop in Lexington
Excellent service and sales !
A person answered the phone and I received prompt service, a wheel repair was done the same day.
Fast, informative, and friendly. Always helpful!
The team is always very helpful and accommodating anytime we come in. The don’t put pressure on you to buy anything specific, and seem to genuinely care about helping you find what you need. We will always be customers of Scheller’s Middletown!
Friendly, knowledgeable, quality equipment. Home delivery is a great service.
Very nice and knowledgeable in helping me find the right bike. I liked that I got to test ride several bikes before deciding which one I liked.
Friendly and knowledgeable staff.
Great service and quick turn around on my repair. They have stock on lots of parts and can easily repair without waiting for parts to arrive
I recently purchased a bike carrier and cycle computer for Scheller’s. I received fair pricing and great customer service. Cyclist really need to continue to support our local bike shops during this trying times.
Friendly customer service representative. Good quality selection of products. Quick delivery
Expert service
Staff is very knowledgeable about their products and capable to repair
Great service, knowledgeable and friendly.
Especially great at their annual sale event and the service was outstanding.
Just used their services. Very satisfied.
Good customer service
Customer service
Customer service was personable and efficient!
Personable customer service. Listen and understand my desires. Variety of options. Great inventory.
Great and friendly service.
Jason did an awesome job helping me find a great helmet and some accessories for my bike!
He went above and beyond, thank you!
Treadmill repair service is just fabulous! “Dave”is very in-tune to customer needs.
Very knowledgable
Great customer service & selection of items to choose from.
When I walked into their business, I was helped immediately by an employee. They showed me the models of treadmills they had. I was looking for months at the treadmills they sold at the big retail stores and was not impressed. At Schellers they were very knowledgeable of their products, I was not pressured in buying anything, nor pushed to a certain product. Once I decided what I wanted to buy the team informed me how the shipping process worked and how to login into the computer system and on the treadmill. You know how after you buy something you get buyer remorse. Not here. I will going back anytime I need anything for my future needs for treadmills.