based on 2455 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was able to purchase a relatively uncommon part for my Domane bicycle recently. Excellent service and a great experience!
Me gusta La calidad humana y siempre buscan brindar el mejor servicio, complementado con la calidad de los productos
Very helpful! I was able to get a bike that met my ability and needs. Sales staff was friendly, not pushy at all which I really appreciated. They have a good selection as well.
The knowledgeable staff provide great guidance when decisions need to be made.
I came in on Saturday 8/16 and was quickly taken care of. They had the tire in stock for my old trail bike and put it on for me . In and out the door and on my way in less that 30 min , friendly conversation and service.
Courteous, knowledgeable, and efficient. Prompt service, and very reasonable. I love this place and I will always come here for my cycling and fitness needs.
I have been a loyal and very satisfied customer since their opening.
Have purchased multiple bicycles and had excellent service and advice for all those years.
Have a vintage Fuji in the shop for a tune up. Will report after it is ready
Scheller's has always been a trusted cycling resource of mine for nutrition, tubes and tires, chain lube, and anything else needed at a moment's notice before a ride. Also, the friendly and knowledgeable Scheller's mechanic team are bike whispers and can accommodate any mechanical repairs from a general tuneup to more specialized needs at a reasonable price and within a great turnaround time. Many thanks, Scheller's, you rock, and I will see you again very soon!
Fantastic service and an excellent selection of bikes.
Trek and Andy make a great team. I never have to worry. Any issues I have Andy jumps right on it and I’m back on my Trek. Thank you
Dave was very professional and did a great job repairing our treadmill.
Since the console on some of the True equipment is plug and play, I feel customers should not be charged with such high consultation fees. The console can be removed with a few screws and tested and replaced if needed.
Informative, competent, helpful, and here to serve!
Tracy very helpful
Good to have their knowledge and expertise in the neighborhood.
Always great to visit the bike shop!
Very prompt and quality service
Excellent customer service!
I've had three bikes serviced at Scheller's this month. The work was done expertly, quickly and at a very fair price. I had new tires put on my bike. It looks like new now. My wife's derailer needed to be adjusted. Works great now. I could not get the screws loose with my wrench to adjust a used bike I picked up. Scheller's had the third bike adjusted for me the next day.
The new bike I purchased from them was expertly assembled at a great price. The various accessories have been fairly priced and their expert staff have instructed me how to install.
The staff is professional and friendly. They have been very patient with me as I learn my way around bikes.
Scheller's is my bike store.
The service was great, it's just not really a convenient location for me or any of my family....I just happened to be in Indiana that day and so it was it was convenient at that moment.
Every one is always very helpful. It's a plasure to do business with them.
Friendly staff. Quick and efficient yearly tuneup of my mountain bike. Answered all my questions and very knowledgeable about the parts and accessories.
Friendly people good service
Straight forward, honest and to the point.
Helpfulness ,quality
Team members are awesome and very knowledgeable about their products!
Great selection of bicycles, very knowledgeable staff, and great to work with when selecting a bike. Highly recommend
Andy went above and beyond to make my purchase of the Serial 1 Rush City Speed an amazing experience. I can’t recommend them enough—definitely give them a try!
Great service on my Trek FX2! Staff is very friendly and knowledgeable. I'm already looking for my next Trek bike from Scheller's.