based on 2158 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Discount was great
You immediately recognize the problem and was very prompt in correcting the problem and having my bike ready to go home for exercising. Thanks for your friendly personality and understanding at my age I can't go very long without exercising without starting all over again.
Great service
Moved all my workout equipment to my new place. On time and very nice. Did a great job
I also bought all my equipment from Schellers
They were great to deal with
Quick turn around on service.
The shop was clean and well organized! There were many bikes to brows. The staff members were friendly and helpful!
The nice people that work in the shop
It's well made product and the service is excellent
Great Service!!!!
Staff listened well and responded to questions accurately.
Free Stickers!
Straight forward and efficient, no hassle service
A little pricey.
Customer service!
Great service and guidance on what is needed
Fair prices and friendly staff.
They walked me through my purchase, set up my bike and cleaned up after the delivery.
I had great experience buying a seat attachment for a toddler and a helmet. Friendly service and helpful informed opinions!
Great service
Staff were great to work with. Friendly. Great work.
Excellent service. Real people ( no AI) to speak with. Delivered my exercise bike on time at my convenience. After one year I had some trouble with the bike. They immediately sent out a service tech who was both knowledgeable and very personable. When the problem persisted, without hesitation they brought me a new bike that works great at no charge. I will gladly recommend them to anyone.
John. I only come because of him. He sold me a bike almost 30 years ago that I have to this day.
No disappointment. The gentleman (Michael or David, I think) did a great job. I was just shocked to see an $18 service charge for 8-10 mins of work. I guess that's just the price of doing business, but $30 for a tube replacement on my 6yo son's bike would not be a price I would pay again. I do appreciate his efficiency though!
Had my two Cannondale R300 tires and tubes replaced. Took it in early Thursday morning and it was ready in two hours. My front tire was flat two days later and I plan to take it back today. Anxious to see how it is handled. Thanks.
I’m very excited about riding my Terra Trike Rambler on my Wahoo KICKR. Service what is top-notch!!!!
Ride on…Missy
You failed to arrive at my home for maintenance check within the four hour window. The service call lasted 23 minutes. I only
purchased my treadmill from you because I thought the service would be good. Next time I will try Ultimate Fit.
Every time I am in one of the locations I have a very easy time finding some to help me, and they are always great about answering all my questions. Everyone is very knowledgeable.
The service is second to none. I was greeted immediately. Bike was up on a rack and I was out the door after a transparent explanation and quote. Very courteous and progressional, yet in a relaxed manner.
Great service and price!
everything. Great service and products.