based on 2357 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You did a thorough tune up and were honest about what needed to be done.
The are very welcoming and friendly to all! I’m a beginner and know next to nothing, but the staff made me feel at ease. Helped me with my bike issue and taught me how to work on it in the future!
Chris the GM at Homewood is great! Tyree is a great mechanic and I trust him for all my repairs. They handled a warranty issue for me and it was great service the whole way. Cahaba Cycles always has a great stock of items. Great bike shop!
From the first courteous phone call to the quick service, these guys are spot on.
Great products and helpful staff.
Charlie our sales person was awesome. We have never shopped your store before and he helped us with buying a new electric bike. He was so patience with me and my husband. I would sure come back and shop again thanks to Charlie.
Met my needs.
Personal service was excellent
They did a great job on my bike repair.
The staff is super friendly and helpful!
Always laid back. Answer any questions. Don’t put too much pressure on you to buy or up-sell. I wouldn’t go anywhere else for a bike or help with bike stuff.
Chris Smith is a very talented and thorough bike mechanic!
Jeremy has always been very helpful to my son and me. The mechanics always do whatever we request right the first time, may it be bleeding brakes to replacing broken spokes and ensuring wheels are true. The service rates are very reasonable and completed expeditiously. What more could I ask for. Thank you.
Took time to find out what my individual goals were. Explained me the science behind each bicycle and help me understand why the one I got was the right one for me.
Plenty of stuff to choose from. Guys who work there know their stuff and are good bike mechanics.
Great customer service.
Have all sales staff employ high levels of people skills when interfacing with potential Customers. Give sales staff the ability to offer real deals in new bikes.
Friendly staff and great service
Quick and quality service
Everything was explained thoroughly while shopping for my e-bike. Joe at Cahaba Cycles was very patient and took the time to explain difference in models that would fit our needs. We almost purchased a different brand off Amazon, but after talking to Joe and seeing the models in store, we decided on purchasing the Aventon brand.
Good products and great folks!
The employees at Oak Mountain are the best.
Convenient and friendly
Fast expert service.
Very knowledgable, excellent customer service with top quality products.
Y'all are easy to reach and pleasant to work with.
Everyone is so friendly and helpful! Even though we are not bicycle experts, the staff never dismisses us or treats us condescendingly. We come back over and over for the customer service. Thank you!
Staff was very helpful.
Quick service and friendly staff. Bike adjustments were completed and ahead of schedule. Clean store and great location. See ya soon.
Best bike shop in 35 years