based on 2014 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenience to my location. Fast and friendly service.
High quality bikes and friendly service
They always have a great selection, and the service is always prompt and professional.
The Cahaba Heights store was able to work my service in to their schedule and were very quick and thorough. I really appreciate it!
My wife and I were greeted by Chris and he listened first and then made suggestions to help us pick out the best bikes for us.
No high pressure at all and his knowledge was impeccable.
We have already had several neighbors ask where we got our Aventon E-bikes!
We highly recommend anyone that is looking for a bike to go see Chris at Cahaba Cycle- Trussville.
John & Dawn W.
Too expensive
Staff was very helpful and took time to explain everything about each product. Felt very reassuring about my experience in the store given that I am new to cycling.
Everyone was professional and helpful. My bikes were ready when promised. Will use again. Also the new location is great.
The staff at Cahaba Cycles has a crazy level of expertise and, more importantly, never seem to acknowledge MY lack of knowledge. Everyone there is friendly and helpful and happy to recommend what you need.
Prices are clearly marked online, called and spoke with Gene about a bike. He was super nice, and very helpful with all of my questions. He took the time to go check inventory and put his hands on the bike I was looking for. Completely full service from ordering to processing and shipping. Will definitely recommend friends and family to check out Cahaba Cycles.
The people are the best! I'm not proud of it, but it usually only takes one bad encounter for me to move on and find another store. But that never happens at Cahaba Cycle! It's like the Chick-fil-A of cycling stores :)
Steven was an excellent salesman and advisor on new bike. He makes the store awesome.
Excellent communication. Fast service. Courteous and polite and knowledgeable employees.
The Guys were very interested in serving me and answering my questions. Steven provided excellent service on the 4 bikes I brought in for them to evaluate and repair. I plan on buying an E bike from them in the future.
Name removed
Awesome service! Cahaba Cycles knew exactly what to do, had my bike repaired & was riding in no time! Would definitely recommend!
Prompt
Knowledgeable
Courtesy
On time
The Cahaba staff is very knowledgeable and have been extremely helpful every time I've shopped there.
The Best Shop!!!
Staff was super friendly, service was quick and prices were more than reasonable!
Excellent customer service... competitive prices... great repair service... well stocked shop... offer valuable advice...
Did I mention excellent customer service? I always feel like my needs and I are important to them.
Very helpful staff.
I felt like the two men I spoke with really listened to my questions and had conversational answers, not just simply answering.
so responsive....fixed me up right on the spot. :)
Knowledgeable and friendly staff
Reliable and friendly service
I was in for an unscheduled repair. I was back on the road in 30 minutes. Enjoyed the conversation with the CC folks too.
Staff was extremely helpful and knowledgeable.
Friendly helpful staff with extensive selection of bikes and good service.
Bought the perfect e-bike for my son.
Good selection. Very friendly staff. Competent repair/service team.