based on 1512 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is friendly, courteous and knowledgeable. Has quality products.
Very helpful and knowledgeable!
First time to visit and fixed my grandsons tire for me. They were so nice and it took no time to fix
Customer service, engagement and work all great!
I had been installing new tubeless tires on to my road bike and had already overcome getting very tight tires on to the wheels with a help from a riding partner. Unfortunately, the tire was so tight that I could not create enough air pressure (our compressor is missing in action) to get the side walls to push out to meet the wheel and seat itself. Finally gave up trying and took the wheels into the Homewood shop. I don't do failure well, so it was difficult to admit defeat. All was GREAT at the shop though. The tires both got seated on the wheels and I learned a new trick for tight tires. Glad to have friendly bike mechanics that don't make you feel like a failure.
Fixed my bike! Easy drop off, honest appraisal and great work!
fast, efficient, pleasant. Individual that took care of me actually helped me get the bike off the carrier and put it back on the carrier when the work was complete!
Very helpful!
Thay stand behind there products.
Great selection and service! Todd and Chris were great!
Excellent service! Virginia was so helpful and made sure we were well taken care of and had everything we needed.
The people at Cahaba Cycles are very knowledgeable and professional. They treat you with respect and courtesy!
The selection has changed. They only carry off brand e-bikes and low end trek bikes now. It may be because their locations are located in areas that are aging or changes in the bike industry.
You guys serviced my bike and did a great job at a fair price very quickly and the bike tech was awesome in no
Excellent
The team here has always been super helpful and supportive. I have been a customer for almost 15 years and 5 different road and mountain bikes. Different people have been there over the years but the service, support and atmosphere has always been the best. A special thanks to John, Zach and Farris.
Professional , outgoing staff, knowledgeable, clean & organized.
All the top brands, quick repair time.
The staff always knows my name & remember s the customer. Always a greeting , Hello & Have a good day. Thanks you for the business.
BJ Kossow
Hoover, Al
Outstanding service from Deason
Friendly, professional staff that set up my hire bike with correct tyre and suspension pressures. The trek fuel was a lovely bike to ride.
Ben does a good job. Keeps me informed.
They are excellent! Very helpful and super friendly.
Todd helped is find the right bike and was a great experience.
Todd helped is find the right bike and was a great experience.
Store is convenient and the employees are helpful.
Quick and easy transaction for rental
Joe was friendly and very helpful, coming in on his off day to help with a purchase.
Great people, great products, great service
Deason was amazing! He helped me with my helmet, sunglasses, and electronic bike pump selection, and took time to make sure my bike was all set for an amazing race weekend. Super appreciate his care and the support of the rest of the team!
Chris took great care of my family, getting us set up with serviced bikes and accessories so that we could start going on family bike rides.
Prompt, polite, and knowledgeable staff. Always extremely helpful.