based on 2171 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are excellent! Very helpful and super friendly.
Todd helped is find the right bike and was a great experience.
Todd helped is find the right bike and was a great experience.
Store is convenient and the employees are helpful.
Quick and easy transaction for rental
Joe was friendly and very helpful, coming in on his off day to help with a purchase.
Great people, great products, great service
Deason was amazing! He helped me with my helmet, sunglasses, and electronic bike pump selection, and took time to make sure my bike was all set for an amazing race weekend. Super appreciate his care and the support of the rest of the team!
Chris took great care of my family, getting us set up with serviced bikes and accessories so that we could start going on family bike rides.
Everybody is above board from bike fitters to mechanic to salesmen
You carry top quality products and your staff is VERY knowledgeable and friendly.
So far everything is as advertised
The service was excellent!
The stuff was very friendly and helpful.
The prices are not low, but it’s worth it!
I will always come back!
Staff was friendly and engaged even while obviously busy. Helped me find exactly what I needed when I didn’t know exactly what that was.
Great service with a great attitude.
Item had a great price, shipped and arrived quickly, and I called the shop with a few questions and they were cheerfully answered. Great experience overall!
Great staff. Always helpful
Great experience and customer service
Excellent, knowledgeable service. Top of the line products.
Prompt communication and swift resolution of the problem.
Simply the best for service and quality of work.
Everyone was very pleasant
Andrew was amazing and suggested a kickstand which I was wanting but had forgotten until he mentioned it lol!
Great service and super people.
Live in Rome, GA and was looking for a Trek dealer. Very pleased with purchase of a Trek Verve 2. Had issue with drive crank cartridge bearing and was fixed under warranty. They had seen this issue before, no issues with that. Took bike in as well for 6 month tune as as part of the bike purchase. I left my old bike, Trek Shift 3, to replace chain, crank and cassette. Got to know Steven who worked on the bikes. Very helpful and shared tips with me on maintaining the bikes. Very knowledgeable people and will be my bike store for maintenance and purchases in the future. Name removed
Your people are knowledgable, courteous, efficent and well priced.
Very friendly staff and very knowledgeable.
Great bike rentals made easy , great Services!
Great Mechanics.
Ben does a good job. Keeps me informed.