based on 2014 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We’ve been doing business with Cahaba Cycles since the early 90s. They are the most knowledgeable and friendly shops around and always have the best service and products.
Inventory of road bikes.
Quick and responsive service
They were easy to deal with and got everything done in a timely fashion with no surprises.
Needed a wheel trued. Was expecting to have to drop it off. They worked me in and I was able to ride the next morning.
Fast, professional. They kept me informed and checked all the issues I told them.
I have been to several bicycle shops during my life. Some of the store employees were nice and some just acted like you were a bother to them for interrupting their quiet time.
When I walked into Cahaba Cycles at Oak Mountain I was greeted by Deason who was very helpful in deciding what I was looking for and how it was going to be used. I asked about building a bike to my specifications to which he seemed very interested in trying to help me.
I left feeling better about my idea than any other bike shop had made me feel.
I am still in the process of researching all my option for the bike I want but I will contact season as soon as I have everything together.
Nice selection of bikes & accessories. Sales person was very helpful, knowledgeable, & friendly
The personnel at the store are great to work with and purchase from . They are very helpful, and knowledgeable about the product.
Friendly staff
Excellent service!
Very good repair shop customer service
very helpful and patient. Great job servicing my bike
Good friendly service.
Help loading my bike into my truck.
Incredibly friendly and skilled staff.
Great, fast and reliable service
Excellent service, friendly and welcoming staff who go above and beyond what is expected. I felt like I was among friends when buying my new bike. Wonderful experience. I will be back!
Cahaba Cycle, in Cahaba Heights is great. Virginia was so helpful. I appreciate the attention to detail. And the care they take with my bike.
Bought a new saddle one day. Brought it back another and they sawed my pole put on the saddle, moved my reflector to the oposite side, installed my phone holder, and filled my tires with air so I could test drive, for free!
Awesome customer service!
You guys are knowledgeable, friendly and helpful. What more could I want! Thank you!!
Easy and friendly service.
Great bikes and good prices
friendly staff
I stopped by on Saturday to get a repair on my tire. Chris said it was going to take a couple of hours since he had some other bikes in line, but he had it ready in one hour. Great service! Very professional. Thanks!
Options and service by team members
Road Ride on a Sunny and Hot mid-Sunday. Hear a roaring forming, look at my back tire, it's going flat. Great, I have no tool kit on me. Luckily I was half a mile from the Cahaba-Pelham location and they were about to open. Didn't wait long for noon, BUT they opened up and welcomed me happily, fixed me up quicker than it took for me to walk there! Love Cahaba and their staff!
The employees are always helpful.
Friendly staff, great service
Todd was awesome and y’all had the perfect first “big boy” bike for my 5-year old. Really pleasant experience, great selection and he’s been riding it every day.
Incredible customer service
Friendly personnel and great knowledge of products!