based on 1534 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience with Cahaba Cycles!
Friendly, helpful, and knowledgeable staff all around. Chris at the Trussville location helped me find the right size, called around to locate the bike, and took the time to explain the Trek model I was interested in as well as another model I was considering.
The guys at the Cahaba Heights location had the bike ready, helped get everything set up, and even put on a kickstand. I was still about 30 minutes away, and it was close to closing time when I arrived, but they were incredibly nice and never made me feel rushed. They truly went above and beyond to make sure I was taken care of.
Highly recommend Cahaba Cycles!
The store is immaculate. The staff is courteous and very helpful. My wife and I were immediately greeted and asked what, if anything we needed help with. The manager of the store took the time to explain everything we had questions with in detail. I feel bad for anyone that just goes online and buys a bike. Visiting the store and receiving professional advice, being able to see the bike and even test ride it before making a final decision was very comforting. They honored the online price and even gave me the discount I received for the online interaction. I don’t know if there was anything that could have been more pleasant about the whole experience.
Fast and friendly service.
Your products and service!
Greatly enjoyed my time there. Picked up some items that I need.
Very friendly and super helpful
Good and honest people who genuinely care about their customers.
Super helpful staff. Will definitely be back!
Super helpful and friendly, great all around experience
I recently had trouble with my bike shifting to the lowest gear. The shop analyzed the need, repaired the problem and had my bike ready for my upcoming weekend race.
Longtime happy customer! Everyone is friendly and knowledgable and the store is well stocked and in an excellent location.
Our tech was friendly and provided great service
The team there cares about customer service
We came in looking for an ebike swing out rack set up for an RV. Had specific weight parameters and hitch questions. The staff was very knowledgeable and helpful and guided us to a perfect set up. 10/10 experience.
Great Shop!
I have given up my car for the summer! Yesterday while I was out on my bike running errands I noticed my tire was damaged. I rolled in to your shop and was immediately met with a smiling face and my tire was repaired on the spot! Thank you so much for always taking care of me and my bike.
Starting helping us as soon as we walked in! Very easy to talk with and helped solve our problem. Very professional! Thanks!!
Great bike I bought from them love it !! And also very friendly extremely efficient for service and help & advice thank you guys .
I am very happy to have purchased a bicycle from Cahaba Cycle. They have a very good selection and did a professional assembly of the bicycle I purchased. The price was fair for the quality. And the sales person was exceptional.
Great service. Thanks! Cool shop.
Cahaba Cycles consistently provides a great experience. We have purchased many bikes and gear there and will continue to visit. Great customer service!
Locally owned and very informative on all their products. They took the time to explain each we looked at and what they recommended without pushing it .
I was greeted at the door, and helped immediately. I feel like I’m in constantly to fix one of my kids bikes and they always do such a good job of fixing the problem and helping out.
Great service
You have a great selection of bikes plus accessories for any class rider. The thing I enjoyed the most is that the employees that you have working in the store that I went to in Trussville do not mind answering all your questions no matter how dumb you think the questions are.Chris Barksdale helped me with my repairs as well as some new equipment including a nice secure bike rack for the trailer hitch on my suv... Chuck Conkell.
Friendly, helpful staff
Great product lines
Bike repair excellent
Knowledgeable, friendly staff and great bikes and accessories. I would definitely recommend Cahaba Cycles to anyone interested in cycling!
Great service
Value and service are appreciated!
Great customer support and super friendly and helpful! Was able to get my bike fixed super fast and help picking out upgrades!