based on 2412 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service with a great attitude.
Item had a great price, shipped and arrived quickly, and I called the shop with a few questions and they were cheerfully answered. Great experience overall!
Great staff. Always helpful
Great experience and customer service
Excellent, knowledgeable service. Top of the line products.
Prompt communication and swift resolution of the problem.
Simply the best for service and quality of work.
Everyone was very pleasant
Andrew was amazing and suggested a kickstand which I was wanting but had forgotten until he mentioned it lol!
Great service and super people.
Live in Rome, GA and was looking for a Trek dealer. Very pleased with purchase of a Trek Verve 2. Had issue with drive crank cartridge bearing and was fixed under warranty. They had seen this issue before, no issues with that. Took bike in as well for 6 month tune as as part of the bike purchase. I left my old bike, Trek Shift 3, to replace chain, crank and cassette. Got to know Steven who worked on the bikes. Very helpful and shared tips with me on maintaining the bikes. Very knowledgeable people and will be my bike store for maintenance and purchases in the future. Name removed
Your people are knowledgable, courteous, efficent and well priced.
Very friendly staff and very knowledgeable.
Great bike rentals made easy , great Services!
Great Mechanics.
Expertise
The folks at Cahaba Cycles were awesome! I was in Alabama from British Columbia and wanted to rent a mountain bike to get out on some trails.
Kenny, Ferris and the other two gentlemen that helped me get my rental bike setup and informed me of areas to ride were exceptionally helpful.
I rode Coldstone Mountain and Oak Mountain State Park trails. Just as I was told by the Cahaba Cycle staff, these trails were excellent.
The Pelham store had all the accessories I didn’t bring with me. I rented a bike for a couple of days and I’ll be back again.
Great service.
efficient and knowledgeable
Great staff and great service!
Fast friendly service.
Very helpful
I came in looking for a brake disc. I got the part, it was installed. Everything was smooth and easy. With Bike Club discount pennies less than the sticker. Too easy great help
Sometimes you find a business with professional staff with the expertise to answer any questions you may have. Sometimes you find a business with friendly staff. Sometimes you find a business with a wide arrangement of products at reasonable prices. Sometimes that business has a professional service department. And, finally on rare occasions, you find a business with all the above. Cahaba Cycles has it all.
Thoroughness of the work done on my bike. Very professional. Good communications when things were ready to pick up
Informative and friendly help while I stumbled through all my questions.
Great service, great team, as always!
staff was friendly and helpful, knowledgeable about products and very capable to get my son into the right bike for him.
Fast service...
Dropped bike off for a 100 hr tune up, and bike feels brand new. Great service and great staff
Staff was friendly and engaged even while obviously busy. Helped me find exactly what I needed when I didn’t know exactly what that was.