based on 2040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had a unique issue, I have a Bosch equipped Connondale emtb. It came pre-wired for a front light BUT the ability to turn a light on or off using the Bosch system needed to be enabled at a bike shop. The guys at Oak Mountain figured it out and adjusted my shifter for nothing more than a handshake. I couldn’t leave without buying SOMETHING. This shop always goes above and beyond, very friendly helpful crew 🤙🏻
Friendly and knowledgeable staff who took care of all of my needs promptly.
Great service work
Great products and wonderful customer service and support, thanks !!
Great service. They even delivered the bikes to us at the campground
Each member of the staff appears to have a complete set of teeth.
expert & speedy bike care/service!
Willing to go above and beyond to help with a scooter repair.
Kind, knowledgeable people who didn't laugh at a newbie cyclist
Very helpful and professional, fixed the bike while we waited. Very knowledge of all the products and bikes. Highly recommend Steve !
The products are top notch and the staff is super helpful and knowledgeable! I don't go anywhere else!
Todd and the rest of the team took the necessary time with me guiding my bike selection. I am pleased with our bikes and I know the future service will be great.
Good invention good folks
Great products with great people equals a great place to do business.
Friendly and helpful staff! Helped me identify and buy accessories I needed.
quality and ease
The staff, they are very kind, courteous, and professional. They are experts in their craft. Would recommend their services to all I know.
Great customer service by people who care!
Pricing
Overall experience was good and expectations were met. Thanks!
We just felt when we were just starting to look for an e-bike very pressured to buy. The people at oak mtn and homewood were just much more personable and laid back. No pressure.
Bikes were not ready when arrived.
Asked if the rack purchased for a previous bike bought here would fit and was told it would. It does not fit because of the mountain bike tire size.
Love this place and the people but disappointed that i have to now look for a new rack. Unless Cahaba can help.
Friendly helpful folks working there. They repair or attempt to repair in a timely manner. They are also very reasonable on their prices. I like that they have a convenient location just outside of Oak Mountain State Park. I would highly recommend them.
All the thingd
Cahaba Bikes is the place to go for all of your biking needs. I bought my bike from them as well as a great bike rack. I took my bike in for a tuneup before leaving for vacation with my bike. They handled some warranty work on my breaks and did a great job getting my bike in tip top condition.
Top notch friendly service!
We’re a public school system that has used Cahaba Cycles to fulfill our goal of quality bikes for three of our high school PE programs. Great people to work with!
Been a long time customer! Their products and service are very good! Friendly, professional staff knowledgeable about their product line. I have always had a good experience going there!
The Homewood Cahaba Cycles team was very helpful advising us on a scooter purchase.
Fast service and friendly staff.