based on 2023 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I live an hour or more away from this shop and others. And I rarely go to bike shops. The Trussville shop has a good mechanic and a decent stock of bike clothes and other stuff.
Good variety and excellent pricing on sales. Staff is exceptionally knowledgeable and willing to help guide purchase decisions.
I appreciate the time spent with me to assist me when I visit your store
Service is top notch, helpful and friendly.
When the item I ordered was not readily available, Faris Malki went above and beyond to complete my order.
Y’all have a wide variety and care about your customers and are very knowledgeable about a wide variety of questions.
Y’all have good quality products that I usually need.
Quality products and great service from friendly people!
I was quoted $30 to have a derailleur set up. I was charged $50 and no explanation for the difference was given.
Additionally, when I got home to give the shifting a run though, I noticed the air in both shocks had been reduced significantly.
While not the biggest deal, it is a matter of principle. I didn’t ask for that to be done. You don’t know my size, so why change it?
The staff is very knowledgeable. It is a friendly low pressure atmosphere I highly recommend stopping by.
Quick, honest, and efficient service from Chris Smith.
I like the people that work there they are very knowledgeable and their professional
Price was reasonable for the work done. I also liked the communication level and the turnaround time on the repair.
Friendly and knowledgeable staff. Good services with quality and timely repairs/tune-ups on bikes.
Friendly and knowledgeable staff. Wide variety of goods.
Friendly and. knowledgeable
Convenient. They have what I need 95% of the time
Always have a great experience with sales and service staff. I highly recommend them for all cycling needs!
Friendly and helpful.
Super friendly and helpful service department. Chris has fixed a complex issue on one of my bikes and then a simple one on another.
Great bike shop. Excellent a d timely work on bike repairs and the sales staff is super friendly and helpful. Highly recommend.
Amazing location and customer service experience. A must place to go for bikes fitting with John.
Super nice people and great service &price
Great service as always
Friendly helpful staff
prompt and very friendly
Going above and beyond to help with a solution even if it is not something on the store shelf.
Good service from an honest team
Great customer service and very knowledgable technician.
Staff and service for me have been excellent. I have been buying from Cahaba Cycles for 30 years and they have always been helpful and knowledgeable without being pushy. Always sound advice about bikes and biking.