based on 2068 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to work with
I feel the price was reasonable for what was done to my bicycles, the salesman was very knowledgeable, and very friendly.
Jeremy and his colleagues deliver really nice, professional, and personal service.
Y’all are always so friendly and helpful. Love going to your stores!
Knowledgeable personable staff!
You had what I needed and the customer service was great
Great rental bike!
Gadsden is a town full of money that allows nothing to be done for the children or the ones who lack the money to live a decent life.
Comprehensive, fast, and reasonably priced, not pushy but attentive and helpful with recommendations.
Great service! Very knowledgeable and trustworthy
Outstanding service from Cahaba Cycle Pelham.
I would recommend them without question.
Friendly service. Wasn’t trying to sell me something more expensive that what our current needs are.
Quick, attention to detail, knowledgeable...easy
Patiently helped my toddler son with choosing his first helmet!
Good service, friendly staff. Walked away with a very clean and happy bike.
Very knowledgeable, friendly and helpful
Great service and extremely helpful
Brought my bike in at the last minute, needed a new chain and fix a flat. Had me ready in no time. Very friendly staff, wonderful service.
Variety of items available in store, helpful friendly staff
Excellent bike shop with excellent service. Thank for the quick fix and keep up the great work.
Just a great team of people. Products and service.... And understanding tardiness......
When a guy from Florida randomly calls your store, you know it’s an emergency. They had the part that I needed were able to overnight it to me it arrive by 9:30 in the morning and I was able to make my weekend ride.
The staff are always knowledgeable and helpful. I feel confident in their recommendations.
Professional and knowledgeable.
Good people, good products, good service, need I say more. I’ve been shopping with them since I moved here 10 years ago and have always had a good experience and continue to recommend them to everyone.
Grant met me when I walked in and showed me a selection of bikes. I test rode one of them and ended up making a purchase. Grant answered all of my questions without trying to upsell me on things I might not need. He was professional, courteous, and I felt he was genuinely invested in my search for a new bike. The showroom was impressive with the variety of bikes. Overall my time was well spent and it was a great shopping experience!
Everyone we have encountered there at the Oak Mtn store is knowledgable with our bicycle needs. Also very polite!
Fantastic folks! Honestly, there are many choices, including door delivery, for bikes. Great customer service and valuable experiential expertise are the reasons why we will tell others and continue to go back again and again.
Good knowledge service!
Cahaba Cycles always presents their “A” game. Regardless of why we come into the store, we are always greeted pleasantly and quickly assisted. Great service and sales staff!