based on 260 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great, knowledgeable, quick and personable
Very good service and advice from Gabriel and choosing the right bicycle for me
The peaple work in there are super nice and helpful and we are happy with our purchase
Gabriel was very helpful. Love our new Trek bike
Good people, good service
One-stop shopping
good people
It is very nice very good service and good variety
I liked the option of a pre owned bike. The sales guy was very helpful.
Great customer service and product selection.
Seem to have everything I need for my cycling needs. Great staff. Great location and will be even better with the pending move this summer.
Very fast service
Staff and service for me have been excellent. I have been buying from Cahaba Cycles for 30 years and they have always been helpful and knowledgeable without being pushy. Always sound advice about bikes and biking.
I live an hour or more away from this shop and others. And I rarely go to bike shops. The Trussville shop has a good mechanic and a decent stock of bike clothes and other stuff.
Good variety and excellent pricing on sales. Staff is exceptionally knowledgeable and willing to help guide purchase decisions.
I appreciate the time spent with me to assist me when I visit your store
Service is top notch, helpful and friendly.
When the item I ordered was not readily available, Faris Malki went above and beyond to complete my order.
Y’all have a wide variety and care about your customers and are very knowledgeable about a wide variety of questions.
Y’all have good quality products that I usually need.
Quality products and great service from friendly people!
I was quoted $30 to have a derailleur set up. I was charged $50 and no explanation for the difference was given.
Additionally, when I got home to give the shifting a run though, I noticed the air in both shocks had been reduced significantly.
While not the biggest deal, it is a matter of principle. I didn’t ask for that to be done. You don’t know my size, so why change it?
The staff is very knowledgeable. It is a friendly low pressure atmosphere I highly recommend stopping by.
Quick, honest, and efficient service from Chris Smith.
I like the people that work there they are very knowledgeable and their professional
Price was reasonable for the work done. I also liked the communication level and the turnaround time on the repair.
Friendly and knowledgeable staff. Good services with quality and timely repairs/tune-ups on bikes.
Friendly and knowledgeable staff. Wide variety of goods.
Friendly and. knowledgeable
Great customer service!