based on 2068 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and knowledgeable
The staff was friendly, courteous and professional. I was in and out in 20 minutes and they fixed the problem. Cahaba is my new home for all my bicycling needs!
Everyone knew the products and were responsive to my needs!
Very helpful and down to earth bike repair, which I appreciate. They won't laugh at you or try to convince you to buy a new bike from them if you bring in a bike to fix that's not super fancy and modern.
Good stuff
CahBa Cycles always goes the extra mile whether the item I need is in or out of stock. Very short turn around if item is out of stock.
Jeremy and the whole Trussville team are awesome! They are very knowledgeable and never pushy to sell. Awesome folks selling awesome products! You can drop off your bike and tell them to fix what is wrong and not worry about being ripped off!
Friendly and courteous service-quality of products and reasonable pricing.
The staff makes all the difference in the world. Very friendly. Very knowledgeable. Very helpful. They made me feel like my business was important to them.
Homewood by far is the best service and dependability and highly recommend. Keep up the great work!
Great service!
Awesome service
Kind.
Knowledgeable.
Fast.
We love our bikes and great service from Mitchell. Thank you!
This was my second visit to Cahaba Heights Cycles. On both visits, the staff was very knowledgeable and had everything I needed. Thanks to them I was able to get back to riding the local trails on the same day.
folks are eager to help
The customer service is great and I like the selection of bicycle products.
Expert and dependable service.
Virginia has been amazing!
neither of us have ridden a bike for nearly 20 years
she helped us make the bike/trike selection easy, has been patient with us
she seems as eager to have our bikes, as we are
THANKS!!!!!!!!!!
My service request was time sensitive and the techs turned it around even sooner than requested.
Mitchell was very helpful gave me a little knowledge I didn't know on both riding and bike racks. This will be my post military hobby. I'll definitely be back for upgrades
The best products and the best people! Never had one problem with either - treats my family so well every time we visit! When I purchase a bike from Cahaba I never have to worry about the quality and support because they have done all that for me so I can relax and go ride. As a customer and rider it is peace of mind to know that as the cost of riding increases Cahaba has me covered.
The staff was very friendly and knowledgable.
Top notch products and the staff is awesome! We love Jon!
Great people to do business with. Very knowledgeable!!
Great selection of new products and services.
Virginia has been fantastic getting us set up with new bikes.
It’s one of my favorite stotes! Love it.
Very courteous and professional. Your employees seemed to really enjoy working on bikes and helping me.
Great service and follow up.
I am always impressed with the knowledge base of every person working at Cahaba Cycle. Kindness and professionalism are two other adjectives that also come to mind. I have watched different employees on various days treat each customer with the same level of respect which is extremely refreshing. I just bought a new bike and will continue to shop at Cahaba Cycle for all things ‘bicycle’.