based on 2356 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Highly qualified professionals and quality products
Always helpful staff and great selection of products. Anything you need to stay on the road, they have it.
Great Customer Service, Knowledge and Support
Friendly service and made to feel my needs and desires are important.
Quality
You have a selection and knowledgeable staff
Super reliable and friendly service!! Cahaba Cycles adds incredible value to our communities...we are so fortunate to have them in Birmingham!
Reasonable parts pricing. Surprised me a little for a local retailer.
Each visit I've had at Cahaba Cycles have been a good experience. Friendly and helpful staff.
Excellent service and communication. Thanks again, Daniel!
The service was exceptional!!! They were very patient and helpful.
The person we worked with was Virginia. She was very knowledgeable and helpful with our decision to purchase a trek for me. We are pleased with our purchase as well as, with the customer service we received at Cahaba Cycles.
Great staff and products
Bad experience at Bobs bike shop. I called your shop they had the Adventon Adventure I was looking for took a test ride loved it. I bought it they took it into the shop and did a once over was fitted for a helmet bought one the salesman helped me load it into my truck took it home road it for 9.5 mile couldn't be more happy with the purchase.
Great customer service. Would rather drive 2 hours to purchase from Cahaba than shop my local bike shop. They lie, don’t value customers, and don’t know how the product.
Jeremy and Emily at Cahaba Cycles in Trussville are amazing. Emily helped me get set up with a Trek Marlin 5 last October and Jeremy helped my wife and kids get set up with their own Trek Marlin 5's as well just this past week. They both were a wealth of information, were gracious to our lack of experience, and helpful in getting the bikes adjusted to each one of us. Their encouragement to try different trails and equipment we may need as progress has made us big fans of these two people and Cahaba Cycles. Thank you for taking care of my family!
I stopped by without an appointment and they took me immediately. A worker walked with me to my car and carried my bike inside. He replaced my chain, and I was out of there in less than 20 minutes.
We came in close to closing this past Sunday and the representative was extremely helpful
Services are extremely well done and efficient. Staff A-1 professional and courteous. Without hesitation, I highly recommend the Trussville team for their experience and care of bicycles.
Great products, friendly staff, and very convenient location. What’s not to like? I always get what I came for.
You could update me immediately if there isn't enough stock. Nevertheless, I'm happy with the way you handled it
I appreciate Daniel’s helpful spirit, attention to detail and competence to help me work through a problem with my bike.
AlanLoveman
The people. Super nice and knowledgeable.
Nice shop and Daniel is great but not my normal shop that I have been loyal to for 20 years. I am however glad to see a good bike shop in Gadsden.
Daniel was very helpful and pleasant to tal to.
Cahaba Cycles in Gadsden has been a fantastic addition to the community! I see them at a majority of the events around the Gadsden area, whether they are providing tuneups at race events or hosting kids bike races! Daniel is one of the most enthusiastic and knowledgeable bike mechanics that I have ever met and always works with me to make sure that I leave the shop equipped with everything that I need to have a great riding experience!
Very helpful and friendly.
Great communication and service.
Fast friendly service!
Guys are always great at Cahaba Oak and take good care of my fleet of bikes. Thank you.