based on 2318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Variety, readily available, don't have to wait for the brown truck to show up!
Good service, Knowledgeable employees!
Cahaba Trussville has always been my go to store for everything I need for my bike. Friendly people with great know how.
Service was prompt and Service advisor explained everything that was done on my bike.
We visited the Cahaba Heights store and the Homewood store. The sales rep in Homewood was so much better, walking us through all the options for an entry level mtn bike for our daughter. At the CH store it seemed like they were trying to steer us into a much more expensive bike. The Homewood store had better space to test ride bikes as well.
The staff is very personable and knowledgeable.
Friendly service and always helpful!
Garrett was very helpful and patient with us. We are first time purchasers of new bikes. He answered all our questions to the fullest. Sold us the bike rack we needed for our car and all the accessories (helmets/gloves). Overall a great experience! Would highly recommend Cahaba Cycles to anyone. :)
Helpful, knowledgeable staff (Kenny, Virginia). Excellent service department (Bryan).
I broke my dropper post cable and they fixed it really fast and I was able to still make my ride for the day. Great service and fast
So friendly and helpful! I have never had a bad experience at Cahaba Cycles! I was in a rush to get out of town and they had my bike rack ready to be installed when I arrived. I paid and they installed it and showed me the features. They are always top notch. 10/10 recommend!
I feel at home here! Knowledgeable and friendly staff, good selection of products, competitive prices.
Remarkably prompt fulfillment
Great service. Great price. Product arrived quicker than I expected. Couldn’t ask for a more satisfying experience.
The customer service
Loved the personnel, environment, and fast service with kids in tow.
Gene was super great. So knowledgeable and accommodating!
Very friendly and accommodating!!
Friendly service and knowledgeable
great
Great customer service. As someone new to bikes, I didn’t know what to expect, but the guys in the repair shop were helpful and informative without being condescending.
Great dudes over there, especially the guy with the red beard. I missed his name, but he remembered mine.
The service was impeccable. I experienced great customer service and my bike was ready before the quoted time.
Service was great and the pickup process for my rental was painless. Thanks y'all!
The guys at the Pelham location along with the Homewood location were great in helping me with the pickup of my boys bikes this Christmas.
Great customer service and products.
Excellent service! Friendly and helpful staff!
Great purchase from the Homewood location! Chris, Chris and Chris made the entire transaction easy and helped get the set-up perfect. Look forward to many miles on the new Scott.
all is well.
Knowledgeable, friendly

Easy to get to after work. Friendly staff